12 meilleures offres (legal technician) (à pourvoir)

Application Support Technician (12 Month Contract)
Osler, Hoskin & Harcourt LLP —Toronto, ON
- De 60 000 $ à 67 000 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Microsoft Office
- Réseaux informatiques
il y a 9 jours
Legal Technician
Di Leone Group —Calgary, AB
- Temps plein
- Télétravail
- Microsoft Word
- Espagnol
- Microsoft Excel
Document Technician - Morning Shift
Aird & Berlis LLP —Toronto, ON
- De 50 000 $ à 70 000 $ par an
- Heures supplémentaires
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
il y a 6 jours
Document Technician
Linds & Associates —Toronto, ON
- De 50 000 $ à 70 000 $ par an
- Heures supplémentaires
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
il y a 5 jours
Legal Affairs Technician
Ville de Laval —Laval, QC
- De 52 932,24 $ à 81 434,22 $ par an
- Temporaire
- Travail hybride
- Esprit d'analyse
- Programme d'Aide aux Employés
Real Property Paralegal (Legal Services Technician 1(A)-(B)-2)
Province of Nova Scotia —Halifax, NS
- De 1 719,61 $ à 2 495,64 $ par mois
- Bases de données
- Déplacements à prévoir
- Compétences en communication
- Assurance Invalidité
- Assurance Dentaire
il y a 9 jours
Document Technician - Evening Shift
Aird & Berlis LLP —Toronto, ON
- De 50 000 $ à 70 000 $ par an
- Heures supplémentaires
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Paralegal (Legal Services Technician 3)
Province of Nova Scotia —Halifax, NS
- Heures supplémentaires
- Assurance Invalidité
- Assurance Dentaire
il y a 2 jours
Gestionnaire de programme – Contrats commerciaux et technologie | Business Contracts Tech Program Manager , Contrats d'affaires WWPS | WWPS Business Contracts
Amazon Web Services Canada, Inc. —Ottawa, ON
- De 91 600 $ à 153 100 $ par an
- Embauche urgente
- Bilingue
- Anglais
- AWS
- Régimes de participation aux bénéfices
- Assurance Dentaire
Legal technician
Alepin Gauthier —Montréal, QC
- Temps plein
- Microsoft Outlook
- Anglais
- Sens de l'organisation
Technician Food Safety & QA, Contract
Sobeys —Rocky View County, AB
- Temps plein
- Assainissement
- Expérience en laboratoire
- Microsoft Office
Associate General Counsel, Global High-Tech, Data Centers
Ecolab Inc. —Calgary, AB
- Temps plein
- Esprit d'analyse
- Intelligence artificielle
- Leadership
- Assurance Dentaire
il y a 1 jour

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Application Support Technician (12 Month Contract)
Osler, Hoskin & Harcourt LLP —Toronto, ON
Logs all information concerning service desk calls into a database system to track history of calls and successful solutions.
De 60 000 $ à 67 000 $ par an
il y a 9 jours
Legal Technician
Di Leone Group —Calgary, AB
This job offer is valid only for nationals or foreigners residing with legal status and authorized to work legally in Colombia, Ecuador, Mexico, and Peru.

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : legal technician

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Application Support Technician (12 Month Contract)

Osler, Hoskin & Harcourt LLP -
Toronto, ON

Postuler dès maintenant

Détails du poste

Permanent
De 60 000 $ à 67 000 $ par an
Il y a 9 jours

Profil recherché

Utilisation d'un ordinateur
MCP
Service à la clientèle
LAN
Soutien technique
Microsoft Office
Réseaux informatiques
Diplôme d'études collégiales (hors Québec)
Compétences en communication

Description complète du poste

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

Reporting to the Manager, End User Support, the Application Support Technician is responsible for providing technical support to internal customers in the operation and of the Firm’s computer systems, software and hardware. The successful incumbent will work as part of a Service Desk team, functioning as the first point of contact for end users to report computer hardware, application software and desktop technology related inquiries and problems.

This job posting is for an existing vacancy.

Major Responsibilities

Works in the Toronto office full time, five days per week
Receives requests for service via Teams phone and e-mail from end users in the Firm’s Toronto, Ottawa, Calgary, Montreal and New York offices
Provides 1st level support to end users, troubleshooting application software issues as well as PC hardware and printer issues, LAN/WAN issues, scanning, off-site computer connectivity, technology deployment, etc.
Logs all information concerning service desk calls into a database system to track history of calls and successful solutions
Assists Application Support Technician in troubleshooting intermediate to complex technical support requests
Provides appropriate escalation of support requests for expedient resolution
Follows the Firm’s established service standards to ensure consistent quality service is provided to internal customers
Identifies recurring problems/trends; notifies and works with team to reach root cause solutions
Provides 1st level guidance and problem-specific training to Firm users on the use of computer hardware, application software and desktop technology
Performs upgrades on equipment, software application installations and maintenance as well as hardware configuration
Abides by Firm policies including the policy on confidentiality; maintains confidentiality of all computer-based information related to the Firm, its clients, and its employees
Performs other duties as required

Position Requirements

Education and Experience

This position requires the minimum of a college diploma in a computer-related discipline accompanied by successful completion of the Microsoft Certified Professional designation or similar training with at least one year experience in a technical customer service or technical support role. An equivalent combination of education, training and experience is acceptable.

Knowledge and Skills

Proficiency with Microsoft operating systems, MS Office application software and basic knowledge of networking technology
Excellent verbal communication, interpersonal and customer service skills
Advanced analytical, problem solving and troubleshooting skills
Strong written communication skills and ability to document troubleshooting reference materials
Flexibility to work day and evening shifts with occasional weekend and Holiday shifts as needed

Compensation

The range of expected compensation for this position is $60,000 - $67,000 annually. Compensation offered will be based on a variety of factors including job-related knowledge, education, skills and experience.

This role is 5 days in the office.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

Please note that we use artificial intelligence to screen, assess or select applicants for the position.

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