It was more of a business feel rather then a hospitality company
When I worked here as an Associate it wasn't all that great the jobs were always seasonal during the school season so after 9 months we were left hanging for 4 months until the new year came around to work again we were always on our toes afraid that our jobs would be taken away even though we worked by the book of hospitality and customer service their was a lack off management and communication from Managers of the company towards its team members and associates and when their was communication it was always barking back at the employee's rather then true leadership training.
I worked their for several years And I never really remember'd a happy day at work other then my team members the team members always lifted everyone's days they were the main reason why I went back several times to work at Compass group and when I was leaving compass group to go back to Culinary college compass group never really supported their staff in going back to school or exercised their appreciation for their employee's. And when I was leaving it was really hard to get my vacations pay and my final pay checks my boss always tried to push me out instead of working together.
Every morning I came in half hour sometimes a hour early'r to get ready for service and not one thank you from the boss but the team always appreciated my work and I am of theirs without the team members Compass group good luck.
All in all is this a great company to work for Not really would i go back no Im not sa
Points positifsGreat staff to work with
Points négatifsLack off communication and no holidays
I worked as a part-time cleaner at one of their locations in Burlington in the first half of 2021. My experience is as follows:
My typical routine was fairly standard for the position, and pretty much everything to be expected of a cleaning position; going through a schedule of different cleaning tasks throughout the day on an assigned route.
The pay could have been better given that I was working in a hospital in the midst of a pandemic (marginally higher than minimum wage), and some variation in work assignments would have helped keep things a bit interesting, as going through the exact same list of tasks almost every shift felt somewhat repetitive and monotonous after a while.
I don't have much to say in regards to the work culture or management, as I didn't work there for very long, normally worked alone, and on a part-time basis at that. But the people I met were nice and helpful, and gave me what I needed to to my job.
There was one significant benefit; I was able to get consistent shifts on the days I was looking for, so it fit into my schedule very well, and gave me stable side work.
My overall experience working for Compass Group was okay; the job itself was pretty simple and straightforward, and easy to get used to, but fairly repetitive, and couldn't help but feel like a grind. The people were good, but not the pay. But this is a good option for someone looking for steady, part-time work, so if I were to recommend this position to anyone, it would be mainly fo
Points positifsNice people - co-workers and (in my experience) management alike, flexible and accommodating work schedule with steady hours.
Points négatifsCompensation was mediocre, work felt like a grind sometimes, and I had to pay for parking (at least where I worked).
Incompetent management destroys good working environment.
I give this company one star because there is no lower rating. Glorified Tim Horton's staff drive this place into the ground, but it's not really their fault. They are merely trying to survive. No one in a management position at Campus 1 has any idea how to run a food service establishment. All they know is how to "manage people" which they do by trying to manipulate you and playing the employees off each other. Always reactive and never proactive. They will promise all sorts of things to the new employee to make you want the job, then they will proceed to take as much as they can from you. It's not that they are mean spirited, it’s because the other employees are just dragging their feet. It's only natural. Management is wasting time recruiting lower management that do and speak as they are told and not because they are qualified. This ensures that no one in the middle gets called out for their incompetence and everyone cashes their check. Who suffers? everyone except middle management. The customer (students) get cold food and little to no service. The University gets caught into a contract and has no choice but to tolerate it, up to a point. The employees get more regulations and restrictions in attempts from management to appease the clients and hold on to their contract. The employees eventually filter out between those who know the difference ( end up leaving ) and those who don't care anyways. No surprise here at why there is such a high turnover. It's not that there a
It's simple : Modern slavery in a multinational corporations.
*I have NEVER been treated like that before anywhere else, i'm a good worker who get along with everybody*
Ok so on the good side :
*No communication whatsoever with management*
*Boring repetitive job with minimum wage*
*They throw s*** load of food in the garbage everyday..it's really sad when you think of the people that can't afford a meal and it really disgusted me.. :( *
*Typical multinational job who pay you peanuts and want you to die for them*
*Everyday group meeting where they push you to work harder sell more stuff and sometimes make you wear some ugly donkey shirts for special occasion..anyway i have never work in a McDo but this was the feeling i had , very childish way to manage people like i was back in primary school or something it's hard to explain..*
*i've been yelled at for nothing instead of talking a couple of time by the service manager and the cook , they hate their job so much they spit venom at the first person crossing their path..and in a kitchen you cross each others often, right!?*
...and so on..and on..
I could continue again but after a month they kick me out with no reasons given but in some ways they do me a favor but now i have to take time to get another job, i never write reviews but if it can help someone else that would make my review useful.
On the positive side the only good thing was the majority of my coworker but it's often like that good hard working people with heart get exploited the most by multinational vultu
Most unorganized place on earth.
Given a cleaning schedule to follow, sorted by everyday things and then other things on certain days of the week. Then a higher up manager (who has never seen your schedule) asks you why you aren't doing things daily that on your list say you aren't to do daily.
The work list changes constantly and sometimes without notice.
They hired an on-call guy for multiple locations, ended up sending him to a single location for two months straight, and then to my location for my remaining time there to fill in for someone who left on extended medical leave.
He still works there and is still "on call", they hired someone to fill my position full time though.
When an employee is absent the remaining three (plus supervisor) employees are expected to do their full jobs and the work of the missing person. This will be enforced by the supervisor who will not understand why you don't have time to talk about how you should have wiped that sink counter-clockwise instead of clock-wise for the next 20 minutes.
Location depending, supervisor will do literally nothing but read the paper when he is not walking around looking for someone to chat with.
I worked hard, starting getting getting some serious knee pain. Upon returning from a few absences I was served a Termination of Employment Without Cause. I had a doctor's note; they handed me this the second I walked in the door.
Points positifsNot slave labour, no longer have to work there. Riding a floor scrubber is fun.
Points négatifsMore or less everything.
1,0
Food Service Worker | Alliston, ON | 22 sept. 2020
Brutal! Toxic, Unorganized, and Unappreciative Workplace. With no care for you or your time whatsoever.
Do not waste your precious time here. The toxic work culture, bullying, and favouritism is not worth a second. There is 0 chances of wage progression. What you start with is what you're stuck with and I promise you, you will never make more than minimum wage unless you work midnights. Managers will belittle you, lie straight to your face, play favourites and only acknowledge your work negatively. The lack of respect for their employees is impeccable. Your pay will often be tampered with and you will be offered nothing but excuses when confronted. Occasional weekend work is a joke! Expect to work up to three out of four weekends a month on top of your full time hours (Without your shift premium if you regularly work an afternoon shift). The environment is dirty, rarely properly cleaned, food being served is OFTEN questionable and OFTEN reused from up to days prior and you will be forced to serve it so the company can save a buck. They will take money off your pay for a "meal plan" but half the menu will be off limits to employees. You will endure all kinds of abuse from unhappy customers daily and you will never be anything but miserable showing up to this job. If you value yourself and your time, stay far away from here.
There's very little incentive to give both management and employees of Compass good reasons to stick around. The benefits offered are sub-standard at best. They can do better in this regard to look after those who work for them. It's very basic. Considering one doesn't make much for pay from them, it's disappointing.
The higher ups of Compass don't pay enough attention, nor exercise due diligence when it comes to keeping an eye on the management staff they have at their various locations. Some are taking them for quite a ride and they don't even know it. If they do, they're certainly not doing anything about it.
Another problem with Compass is it's always their way or no way at all. This is what makes them so hated by many whom they cater to. They have the contracts to do business, yes, but talk to the vast majority of those who have to deal with them on a daily basis and if it were up to them, Compass would be booted from so many job sites they're at it would be interesting to see how they'd survive as a corporation after that.
I understand the need to maintain a good budget, but when there's the obviousness of a rip-off scam going on that's running as rampant as it is, it's difficult to give a company like Compass a better rating than they currently have.
Points positifsSize, Stability, Government Contracts
Points négatifsPoor Food Quality, Poor Benefits, Low Pay, Bad Management
Terrible management, will hire ANYONE, terrible hours (Airport), luxurious environment (Airport Lounge)
I worked for Compass for 4 years and enjoyed close to 10% of my time there. The only time I had an enjoyable experience is with no management to GET IN THE WAY, and when the more knowledgeable and competent staff were in. This place seems so desperate to hire (based on the fact that anyone, at anytime will call in sick and not show) that they literally hire anyone. Most times they have various people in from an agency that know nothing about what needs to be done, and food service suffers. They offer free food for breaks, and pay MODERATELY for kitchen work, with ZERO room for advancement. The management I encountered were completely incompetent, and literally knew nothing about what needed to happen to have food service run smoothly. Assistant managers were found watching TV, or chatting with front desk female agents instead of making sure employees were doing their jobs, or helping out when there was a big rush. Compass Group is the WORST for following through with complaints from staff about anything, the union rep is LAZY and accomplishes NOTHING. Overall I personally would never work for Compass in any magnitude ever again.
Points positifsfree food for breaks
Points négatifsmanagement, hours, union sucks, fellow employees incompetent, food is pretty good
the atmosphere was high end the rooms were big and beautiful very comfortable at the camp i was located at, the other team mates were friendly and understanding but their was your casual lazy workers. other then that i enjoyed the environment.
their was different days non was the same you'd have very busy days and slow days which then you catch up on deep cleaning, I learnt nothing really as i have many years of camp kitchen experience ( everyone is different I'm sure someone else would learn something new everyday) management was a little disorganized but once a new manager came in it gotten more successful.
most of the clients in the camp were very picky and didn't agree on overly seasoned (salty) foods as they preferred a low carb diet.
the hardest part of my routine when I took over 4 position's as Breakfast cook, sandwich maker, 2nd cook and general helper (but it worked out as you can accomplish a lot in 12 hours)
the most enjoyable was making salads or cooking as I really enjoy making delicious food and being thanked as the clients were done there meals.. always but a smile of appreciation on my face..
Points positifsfree lunches, meeting lots new people, making new friends, comfortable accommodation's.
Points négatifsnot getting requested days off as they were important
* A typical day is all right as long as management doesn't target you for termination. you punch in with the fingerprint scanner and then your in for 8 to 12 hours of work and then you go home.
* there is nothing to learn here except maybe how to strip and wax floors, WHIMIS and Foodsafe. Everything else is just menial labor. and there is very little room for advancement
* the management from what ive seen over the years is that they like to target a person as undesirable and then try to nail them for every thing real and imagined. ( which makes for Glaring Double Standards). they will write you up till you either quit or they get enough demerits to fire you, and then they move on to the next one. I've seen it happen to others over the years and I guess it was just my turn.
*the work culture well there are some very hard working and good people there.... but unfortunately its not a team environment. everyone is pretty much in it for them selves.
* nothing is hard about any of the jobs there. and if you been targeted dont be surprised when they pile up on your work load.
*most enjoyable part for me unfortunately was going home.
Points positifsmedical Benefits, $2 meal plan, the Union HEU.
Points négatifsyou could be a targeted for Termination.
Employees are leaving because we want what resonates not what enervates
Compass chefs came in after a long period of time without one at the helm. And they entered without the slightest idea of how to build stronger customer connections and without any interest in connecting with the team―you know, those people who are preparing food for patients and hospital staff.
For the better part of last 2 years into 2022, the workforce has been going through a major transition with many employees heading for the exits.
The reasons are obvious, yet this employer continues to struggle to fill vacant spots and keep staff. Much of it has to do with a lack of empathy. Read that as actual leadership acumen.
Much of what needs to be done to get employees to stick around has to be put in place way before they have one foot out the door. Pizza and donuts are not the way to sustain employee engagement.
Clueless employers say 'No one wants to work'. The truth is no one wants to work for you. If I can become part of the gig economy or get paid my worth elsewhere, and elevate my quality of life, why would I want to tolerate an unsustainable paycheck and a sloppy culture from you?
We've all seen them on our first day at a new job―corporate values. Companies talk about them with words like 'collaboration', 'teamwork', 'purpose', 'respect’…and they go on and on.
Unfortunately, like motivational posters in the lobby, they might make the wall less bland, but they're not doing much else if you're not practicing what you preach. Employees want respect. We want to fee
Points positifsNot too much unnecessary interference from management
Points négatifsPay is low and unsustainable in 2022, Poor culture and communication, Poor engagement, Sloppy employee enablement
When I first started at Butter field Trail Village working for Compass Group management was excellent and had a wonderful work environment. In fact had it stayed that way I wouldn't hesitate to give it 5 starts even though pay was lacking. Towards the end of 2015 a huge meeting was called due to the low pay and many complaints. The dining room supervisor announces to everyone an increase in the pay everyone will receive and the date it will be put into effect, the other announcement was that the supervisor would be relocated and management will be changing shortly. New management came in after a few months and the first thing they did is change everything about the job including, uniform, food recipe, etc. Much of it was actually an improvement. The date the original supervisor promised our pay would be increased came and went without a word. The pay was so low that many people were talking about leaving and everyone quickly realized the pay increase was a lie in order to keep workers from quitting. I addressed the new supervisor with this issue and was told that meeting never took place and their was never any promise for a pay increase. Naturally many people quit and still nothing was done about the pay. I continued to work there anyways because I loved working with the residents of the retirement home, But I was one of the few. The supervisor made countless promises that more workers would be hired soon and I held onto that hope. In order to properly run the dining room 6
Points positifsKind and loving residents, good benefits
Points négatifslow pay, horrible management, stressful work environment
Great corporate chefs and cooks, Poor management, Shady payroll
Starting out it was a nice place to work, although there were several red flags that I chose in good faith to interpret as "well they're transitioning..." at first.
The Operational Chefs that came in to facilitate the contract transition were all incredible. They were knowledgeable, supportive, and passionate about their chosen profession. The Executive Chef that was hired on was the complete opposite of the example that the Operational Chefs gave. The ECs management style was out of date. They were rude and demoralizing and spent most of their time complaining to anyone that listened (whether or not they wanted to) about the list of things they have to do (which is why they couldn't answer a simple question or concern from you), rather than doing the smart thing and utilizing that time to plan things with your team and get things done. I have spent several years working for great chefs that were able to exceed goals and expectations, develop cooks into chefs, and not be abusive to staff or display any of the behavior that the EC at this community did.
The staff were lied to about numerous things. I will use holiday pay as an example. We were told we would be getting double pay and even got a speech from the EC about how working holidays was great as it was one of the few times in this industry that good money was made. When this didn't reflect on our paychecks were told Unidine doesn't offer holiday pay during the first 90 days.
Staff were also lied to about pay sc
Points positifsUnidine Operational Chefs were outstanding and a pleasure to work with, staff at the community were great, most of the residents were very nice, free meals
Points négatifsExtremely rude and uninspiring chef, bland recipes, favoritism, incompetent and dishonest management, constantly changing scheduling, broken equipment left in disrepair for weeks on end, Inaccurate and incorrect payroll every pay period, high turnover.
There is never a typical day with this company, which on the surface, would appear to be a good thing (in other organizations it is fun and exciting). It is not. You have a defined role which changes constantly without warning or explanation, but you will never get the time to catch up or even get the proper training. God forbid that you make a mistake as upper management will jump down your throat (and continue to bring up these past mistakes over and over and over and over, but will never, EVER be supportive enough to assist you in over coming them. They just use them against you.). Even when you try to settle into a rhythm, there are constant crises and worthless projects thrown at you with either no direction at all as to the expectations or conflicting communications regarding process or expected outcomes. Don't be surprised though, when you follow directions exactly to meet or exceed expectations, and either they move the goal posts ridiculously far from where you are at the last minute or you get a really nasty email that your efforts were terrible. The end-game: it is never enough.
Let's talk about training. (What's that?) You sort of get trained but the systems are so arcane, dated and backwards that it is a tough learning curve. The people who train are either so busy with their own insane work load or are really not good at their jobs in the first place or don't care themselves about the place (apathetic) that you really don't get any training other than
The work itself is incredibly easy and self-explanatory. However, I was constantly doing the work of 2-3 people because
1) It's NORMAL for no one to show up to work
2) They fired almost everyone (most for good reasons) before they hired replacements
3) People are hired out of desperation, no matter how incompetent, mental, or even criminal they are. I'm hesitating to write much else because I can be identified if I share any stories. But it's normal for people to get hired, ghost, or get hired and survive 2 days. Very few survive a month. I have yet to see them hire a decent server who wasn't referred by me. They are all terrible, rude, low IQ, mentally unstable, manipulative, and have no business working around old people. It takes a "special" type of person to enjoy working this job, yet 99% of the people they hire shouldn't even have jobs. We've had to call the cops on several temp servers... think twice before putting your parents in retirement homes.
In addition to the lack of competent employees, you have horrible management. Every other week they screw up someone's paycheck. The people behind live chat have no idea what they're doing and type with the grammatical accuracy of 10 year olds. There's no clear chain of command and the people who should be in charge are too burnt out to do anything whenever anything happens. Which is all the time. But worst of all...
There's SO. MUCH. DRAMA.
I didn't even have this much drama in middle school. Every day I cam
With an extensive history of managerial experience I have much experience in overseeing all operations run smoothly as per client specification and company procedures. This has strengthened my ability to work to strict deadlines when liaising with clients and suppliers.
Acting as an Assistant Manager for a period in excess of over five years entailed being responsible for the recruitment, interviewing and final appointment of employees as well as conducting new staff inductions and development programmes. In addition, I was also responsible for providing Health and Safety training to all new employees which dealt with all aspects of the workplace ensuring all areas are maintained to the highest standards at all times in line with the company policy. I have much experience in managing and maintaining accurate personal records for all staff members including, data for payroll, annual leave, sickness and absence. Through this range of experience I have acquired the ability to demonstrate exceptional leadership skills by conducting training and personal development reviews alongside team briefings. This aspect of my role also extends to monitoring team performance levels and providing appropriate support and training where necessary.
I consider myself to have the requisite passion and confidence to hold the position of responsibility which this role entails, including being financially focused and commercially aware. My professional and polite attributes enable me to d
Field Accounting At Compass Group - not for everyone
Field Accounting at Compass Group is like no other accounting position you have ever had or will probably will have again. It's a marriage of Customer Service and Accounting, Trainer and sometimes Therapist. A large part of the job is supporting managers in the field with their use of the financial system to ensure financial data for their operations is entered correctly. The field accountant is also a liason between the field managers and virtually every other corporate department - payroll, IT, Accounts Payable, Treasury, etc. And when I say liason -- I mean that the Field Accountant basically has to handle all of those issues for the field, because many other corporate departments are insulated from much of the direct field contact. Everything is filtered through the Field Accountant for assistance / resolution. Doesn't sound too bad? Perhaps it wouldn't be, if the work load assigned by management were reasonable. A Field Accountant may have between 150 - 200 units assigned to him/her. Of course not every unit is as complex as others -- some units require little interaction, and don't require as much hands on involvement, while other units require a great deal of interaction with the Field Accountant each week. It's not an easy job. It's downright difficult a lot of days. There's a great of turn over in the department. It's not for everyone. But the upside is that it's a difficult department to work in within a GREAT company. There's so much to learn within Field
Points positifsgreat place to grow your skill set
Points négatifswork life balance is a huge challenge unseemingly an area of concern of Management
Spent 2 years working my backside off for a company that regularly bullied staff and intimidated managers.
I eventually resigned after being insulted in an office full of staff (i was one of the most senior) because i wouldn't cancel my holiday and cover shifts in ANOTHER COUNTRY... Regularly working 70 hours a week away from home, not being recognised or even acknowledged for doing more than should ever be expected.
I was shafted from one site to the next with no regard of my well-being or work-life balance. I communicated concerns around stress and burnout and was told to go and work in admin if i wanted an 'easier role'.
The role was offered on a progressive basis (it was even in my contract) where i would be promoted based on certain performance targets which were predesignated before i started and were static. At my first review after 6 months i was told 'processes had changed after i had arrived' which was basically 'the goalposts have been mo
