A typical day: mindless rush from Milton, waiting for loads to be done up to 3 hours waiting a day for runs that take 14 hrs to finish = 17 hrs. Nobody cares if you exceed your hours.
You have to use company equipment, cart, scanner, logbook, circle check, report sheets to fill out prior departure and after arrival. Occasionally unload your own trailer.
Your shift going to start between 2 -8 am.
You'll have 5-20 calls a day, average 18 for good with long walks and hard to access entrances, deliver through live kitchens walking by 2 inches from flames as high as 2 feet; some quick drop offs as well.
Forget lunch break, eat whenever you can - while driving, delivering, but can't stop. It's the "war room" mentality.
How it works? Senior drivers 10+ years at GFS will have average 10 calls a day, new drivers will have average 18.
You'll have to scan every single cases as of scanning time 0-20 second/item plus the investigation of missing bar codes that cannot be scanned.
Your pay is good, but the value runs will be assigned to friends and buddies and seniors, and who are blending in. However the good pay does not measure up with the job we demand you to do.
Great thing for new drivers we have automatic tractors, that are slow to enhance delivery speed.
Manifest has a time limit for each call, and the time is underestimated in most cases, always. The addresses are mostly correct, some are not, so good luck finding it!
Over the years I did learn that whoever criticises th
Pay is good for the back breaking work we do.
Company events are great, see you all at the Rodeo. This will be my 2nd year attending. Drivers all have a good working relationship and we all help each other out. We all work very well together like a good oiled truck. BUT Supervisors and Management need a lot of work. Very much to negative on every angle. We have to rely on the clerks or cleaners for smiles and respect. Too much gossip and rumour spreading mainly by supervisors and why do we have so many supervisors on one shift it confuses things when we call in to get our issues deal with we speak to a different person every time there were 5 on at one time. Better training plans to be put in place for new folk instead of rushing them through and hoping for a good turn out. Management needs to do a better job of being more understanding and caring of the new people coming in and being more present to them instead of making them feel like they don’t belong and that they have to figure out things on there own. New drivers need more on road training and cart building training. To many injuries are hapening because improper handling practices. Pre-shift exercises should be enforced and followed through with. I think we should have senior lead drivers for all shifts including freshex and coffee company not just the downtown team. Give a chance for us older ones to take on more responsibility and let us take the lead on dealing with our drivers issues while out on the road. Bee
Points positifsPay
Points négatifsManagement and not enough positivity
It's true that the job of a sales-service delivery driver at Gordon Food Service is really physically demanding; but the compensation is beyond fair. I would even say it's extremely generous considering the work we do. I have been in the trucking industry for years and am aware of what else is out there. I do not believe I could earn more money anywhere else in trucking, unless I decided to take on the responsibility of buying my own truck, and ran it constantly. I make more money as a company driver at GFS than a few of my friends do who are owner-operators without the stress. Although our schedule is four days on/three days off, there are currently unlimited opportunities for overtime as we continue to grow and expand. I cleared six figures in my first full year at GFS. I definitely worked extremely hard to earn that; but it is possible. A big differentiator between us and our competitors is that GFS rewards drivers for their performance. We do not get paid hourly. All of our routes are designed to take 10 hours and every driver is home everyday. Our compensation formula takes into account number of kilometres driven, number of stops, etc. While safety is always our number one priority (safety bonuses are even paid to drivers quarterly) and our second most important priority is maintaining a high quality customer service experience, we do not miss out on any money if we are finished our route in 8, or even 6 hours. The drivers who do really well at GFS are those who are har
Points positifsGenerous compensation, rewarding work, support and appreciation
Points négatifsPhysically demanding, challenging and stressful at times
It's a really hard job, they don't give you walkies, they give you pump trucks, on top of it most of the pump trucks are hand me downs, they don't actually work. They don't give you ramps for docks, so if the dock doesn't have one its cool they give you a handcart to break down the whole skid and stack the boxes on the handcart then roll in to the businesses for them. They make you go up and down steps. Majority of the time you are by yourself offloading these 36 footers with one tiny hand cart, full trailer, and really tight schedules. They have you rushing all day you never really get a break but you are allowed 40mins break a day but no one usually uses it because they use that time to catch up to the tight schedule, otherwise you'd be out all day. Pay is good but no where near worth all the work they have you doing, and it says $30 here but you start at $28 and make it to 30 after a year. Also you don't get paid hourly.. you have a set pay depending on the load that you have for the day. The older guys have the good loads at about $340 a day and you will be at like $270 a day or less never more. Also the only way your paid hourly is if your a driver helper or not doing a broadline load which there really isn't much else of other than broadline or rider or van.. rider and Van are short hours. They don't care about you or your family at all, they just care about their product, you express problems your having to them they don't listen. Very weird work culture. One thing the
One of the best companies to work for. Period. But it'll ruin your body.
As a sales service driver, you start very early in the morning. Come into the office, get your paper work, keys, fill out forms etc then get the tractor and hook up to your trailer. Or you might get a straight truck(body job). Your trailer or truck is pre-loaded with your deliveries and its your responsibility to deliver the total load to your customers. Usually 8 to 14 stops. This varies.
I learned a massive amount in my time there about food service, product and logistics. I cut my teeth here as an AZ driver and driving in the GTA. The training here was thorough and excellent.
The Ontario upper brass are all seasoned vets and have tremendous amounts of experience. They come from all over and from different company acquisitions. The company runs like a well oiled machine and they have a proper pay structure with excellent benefits.
Most of the guys there I found to be really good folk and there is an awesome company culture there.
The delivery job is almost all hand work, case by case, up and down stairs sometimes. In all types of weather year round. Days are long and hard and exhausting and physically demanding. The work is known to damage the body, it did quite a number on my back.
I enjoyed working with competent management and well maintained equipment. I got to participate in food shows and the company puts on a spectacular Christmas party. The pay is very good and I had stable, dependable year round work.
Points négatifsphysically damaging to your body, too easy to be fired, merciless and ruthless brass, heavy lifting, outdoors, dirty, cold, back breaking
I want to start off saying that things used to be better when I started working here a number of years ago. The pay is still the same, the work is the same, the
change has been in Warehouse Leadership.
There was a time when we were staffed properly and leadership helped out the employees. If you're interested in working here, you'll find that they expect you to work until you drop from exhaustion and those same people won't move from the computer to help.
Their aim now is to get as many people in there, no matter what quality of worker you are. This has led to more injuries, more unsafe practices and more conflict in the workplace. This, coupled with the fact that you're already separated from normal people who work days, has led to more instances of open hostility between coworkers than I've ever seen anywhere else.
A couple of years ago, I would have absolutely recommended this place to start out a career. As it stands right now, I wouldn't wish this environment on anyone.
I was told when I first started that out here that our turnover rate about 1 in 3 people. Meaning 1 person in 3 new hires will not make it through the probation period. This was a flat out lie. The turnover rate is more accurately sitting around 4 in 5 people. Meaning that if you're new, no one who has been there for any amount of time will talk to you.
I could be writing this review all day. So in conclusion, I would like to just tell people to be wary of the lies they feed you and if
Points positifsMet some great friends along the way
The work at Gordons is a fast pace environment. Its a busy facility. Customer is King and we need to meet and exceed their expectations and get them their quality product on time. Food service is essential. Through covid and atmospheric rivers that paralized our province we all came together as a team to serve our valued customers. The challeges are never ending but I see management rise above and we move forward doing what we do best. Food Service. The wages and benefits are very fair. The equipment is the best provided for warehouse and fleet. Management goes above and beyond with their appreciation. Hard work is rewarded. Hard work is needed to do what we do. There is lots of room for opportunity and movement within the company. New Job Postings are very common. I think one thing that stands out in my mind after being with the BC Division 35 years is my work/life balance. My time off is refreshing. Balance makes a better me at home for family and at work. I have had a paycheque in my bank account every 2 weeks for 35 years. Money never being a stress. As I said food service is essential. My hard work at Gordons has been rewarding. They have always provided a comfortable living wage on which ive been able to support my family. And when im at work I feel like I am a part of the Gordons family. It is an equal opportunity employer. The Gordons workforce represents diversity and inclusion. Bullying and harrassment has never been tolerated here.
Points positifsJob Security
Points négatifsPhysical and repetitive work. Educate to work smarter. Breaks and micro breaks are important
Pay is good for the back breaking work we do. Drivers all have a good working relationship and we all help each other out. We all work very well together like a good oiled truck. BUT Supervisors and Management need a lot of work. Very much to negative on every angle. We have to rely on the clerks or cleaners for smiles and respect. Too much gossip and rumour spreading mainly by supervisors and why do we have so many supervisors on one shift it confuses things when we call in to get our issues deal with we speak to a different person every time there were 5 on at one time. Better training plans to be put in place for new folk instead of rushing them through and hoping for a good turn out. Management needs to do a better job of being more understanding and caring of the new people coming in and being more present to them instead of making them feel like they don’t belong and that they have to figure out things on their own. New drivers need more on road training and cart building training. Too many injuries are happening because improper handling practices. Pre-shift exercises should be enforced and followed through with. I think we should have senior lead drivers for all shifts including freshx and coffee company not just the downtown team. Give a chance for us older ones to take on more responsibility and let us take the lead on dealing with our drivers issues while out on the road.
Points positifsLeaving to go home
Points négatifsheavy lifting, management, over working you.
4,0
Human Resources Specialist | Calgary, AB | 18 nov. 2014
Great place to work, great people, great benefits!
Gordon Food Service is the best company I've had the pleasure of working for. Starting as a temporary worker, I worked to obtain a permanent position, and have now been here 8 years, with time spent in a number of positions.
Throughout my 8 years, I have been given professional development opportunities, opportunities for advancement, and have received recognition for the work I do. The pay is competitive with market, there are great opportunities to earn bonuses and/or incentives, and there is a very comprehensive benefits package, plus company matching RRSP and Profit Sharing programs.
You get out of the company what you put in. Yes, you work hard for your money, but isn't this the case everywhere? It is called work for a reason! Yes, our driving position is very physically labour intensive, but this is made clear from the time of application to the time of interview, and again when the offer is made. Those that are not interested in performing physical labour are given ample opportunities to self-select out before they are hired. Those that don't want to do the work and start with the company anyhow are doing it to earn a quick pay cheque and likely not interested in working hard, regardless of the job.
Save your mental health and you back and don't bother applying here. They do their best to prove to you they are a "family oriented" company but anybody with some sense sees right through it. If, and that's a big if, you make it past the first year your body is going to start falling apart. Your mental health will also take a major beating from the constant lies and manipulation from Supervisors and Management (MVT). I was employed there for 13yrs and skipped out the door the day they finally gave me a buy-out. Yes, that's what they do to employees that have a backbone and stand up for themselves and others. God forbid the newer employees catch wind of the stuff thats going on behind their backs. Management (MVT) will turn employees against each other for their own gain. The HR department (who I'm sure will reply to this) likes to sweep everything under the rug and 100% always sides with Management. You are nothing but your employee number no matter how long you have been there and how much you have done for them. Oh and enjoy leaving 4-6 hours late everyday (on a 10+hr scheduled run) because the warehouse is always close to a day behind.
As a shipping lead I would normal arrive to work about a half hour early to complete my time and attendance duties, my credit calls and respond to emails before the shift starts at 11:20am.
After that, I would conduct on occasion the morning meeting with the shipping/loading teams giving them updates on the previous nights work and any other pertinent information necessary. At the conclusion of the meeting, I typically would finish my spread sheet on the previous days errors that we received and then browse the routes for the night from transportation. This was to see if there were any changes benefitting both the warehouse and the driver with each of our daily motions.
For the rest of the day I would periodically checking on my grocery selectors and my emails to see if there were any issues that needed my attention. If there were any issues that needed more than my attention I would pass them along to my direct supervisor.
Over the course of 7 years working for GFS, I learned how to build relationships, manage more people than I ever thought I could at one point in my career and how to serve my employees, and customers, with the best service possible.
When I was a leader in our Ocala facility, the management team there was flawless. We had a perfect unity and understanding on how we all wanted the warehouse to perform and how we wanted to satisfy our customers. We executed that understanding daily, monthly and yearly, year in and year out for 7 years.
When w
Points positifsDedicated to its customers, excellent owners, great benefits
Points négatifslack of faith in leadership in plant city
Poor Management That Can’t Take Corrective Criticism
As a delivery driver for this company to say that I was more than disappointed in their overall lack of organization when it comes to making sure the trailers are loaded correctly in accordance to the driver’s schedule and the blatant disregard for the driver’s time that he/she needs in order to make the deliveries in order to stay on schedule would be an understatement. Myself and other drivers have arrived several hours early as outlined per our schedule only to end up sitting in the break room waiting for hours for our trailers to be completed and then find out that they are loaded erroneously AND now the driver is BEHIND schedule. Management could care less because it doesn’t affect their day at all. They are NOT the one who has to rearrange the trailer, reload the items to make the delivery flow better and more efficiently, make up the missed time because some locations, i.e. schools have cut off times, or work late. I asked one of the managers who made me late for my route(because he was busy laughing and playing with several individuals instead of working) what was the company procedure in place if a school delivery was missed because the school was closed? He told me to make a note of the incident on the order sheet include the time, leave a message for the school and to bring the order back to the warehouse. However, when I returned from my route that afternoon, after I had delivered EVERYTHING, I was relieved of my duties because the manager who was embarrassed by
Points positifsThe benefits
Points négatifsWeak Management, Disorganized Frontline Managers, Back-breaking Work for Low Pay
Overall the work and job weren't all that bad. I really enjoyed being a selector for the most part.
After being there for two weeks, I really enjoyed my first week of training. This was my first selecting job and I was really enjoying it. Honestly, if my shifts were capped at either 8, 10, or 12 hours, I probably would have stayed. My normal shift was 3- finish but you never know when finish is. I was there on my first real week of training when the first day I was forced over into 14 hours(3pm-4am). After not getting home until roughly 4:40 am I slept basically all day as the job is VERY physical and you are expected to perform the same way the entire shift no exceptions. I went in again at 3pm for my second shift of the week in minor pay from the previous night into yet another 14 hour shift. Now this one took most of of everything out of me. By the next day(Day 3) I was really feeling everything from the previous 2 nights. Fortunately, Tuesday is usually slow and I was out by 12 with the rest of the shift. However, the next day would be the worst. We went in and were handed the same work load but a little less than sunday(the busiest day of the week). Keep in mind we got out at 3 am Sunday night. Naturally, everybody in the warehouse are pretty physically burnt out from working almost 40 hours in 3 days. 3 am comes around and we are all burnt out and running on fumes. 14 one hour long batches were left meaning we were stuck till 8 am. That would mark 17 hours for me at this point and not being able to get home till almost 9 am was the final thought that ra
READ BEFORE APPLYING. Full breakdown of working for GFS.
I will break down everything you must know about this job here:
Overall: This job is hard on the body, and you will have more overtime than off time. Management does not care to solve or hear any issues. Favoritsm galore. Difficult standards to meet. Faulty equipment on a daily basis.
Lets break it down further:
Work culture: Toxic. The atmosphere is very negative and draining. Overworked employees are not heard by upper management at all. Instead of correcting issues they will throw pizza parties. Problems are rarely solved in a timely manner. Clear favoritism and hierarchy are established early on.
Work/Life Balance: Overtime is insane! They claim a 5 day work week with 8 hour days, but what you get is a 6 day work week with between 7 and 10 hour days. Good luck getting time off, PTO and "flex-time" build up slowly. Switching shifts, times, and positions within the company is near impossible!
Benefits: Pay would be fine IF bonuses were available to everyone instead of only being included for the people that reach a certain pallet count. As well if they didn't cut days short when something broke (which is very often) without paying for the whole day.
Job security: Grunts like lumpers fired left and right for not meeting high unrealistic standards, or for calling off sick too often (even with a pandemic they will not enforce mask policy in the building or clean anything) yet people higher up like cordinators and supervisors who are repeatedly problematic can stay.
Man
A typical day at work, I'll show up and count my drawer. Then I'm assigned a register and I spend the day having great interactions with a variety of customers. In down time, I'll carry out any tasks the managers give me, varying from cleaning to restocking to making phone calls.
I've learned to go above and beyond for the customer, every time without question. There is always an answer for every question the customer may have, and if it takes a while to find it, you keep trying. I've learned how to handle difficult customers and how to graciously thank the nice ones. I've learned the proper way to give great customer service.
Management is always wonderful. They care about you as an employee and a person. They make sure you're healthy, and that any concerns you have are dealt with immediately. If you want to learn something or discuss an aspect of the company, they will always find the time to teach you or talk to you. They have a good clear communication amongst themselves and all of the employees. They make sure you are recognized when you do something well. And if you do something less than satisfactory, they make sure they discuss it with you privately and in a constructive manner.
My co-workers are the best co-workers I could ask for. Everyone that works there is friends. We talk outside of work, and we make each day fun. Everyone works together and everyone is willing to help one another no matter what. If you're going through a rough time and need a shift co
Points positifsGreat environment, quarterly bonuses, excellent company, good benefits, 401K
For as long as I've worked there, I started from the bottom as a selector. Up until my last day, I was still a selector. I feel completely different from the first day I stepped foot in here up until the last day. No matter how hard you work or how long you've worked there, you're not gonna get anywhere. They'll promote people that have less experience than you just because they're buddy-buddies. Definitely a lot of favoritism in the work place. I was never one to kiss up to my superiors but if you do, you might get lucky and get a promotion one day. Hours are extremely long and you're not allowed to go home until everything is finished. This would result in 16+ hours a day. You won't be able to get any sleep and they still expect you to come in fresh and energized the next day. Stock up on energy drinks because you're gonna have to live off them. Say goodbye to most of your life because your whole life will be devoted to this place. They will use you until you're completely broken inside and out and then replace you when you can't maintain the insanely unrealistic performance rates anymore. Management team is a complete joke. The way things are run are a complete joke. Very sad life. If you wanna destroy yourself for the money, then that's the only thing this place is good for but at the end of the day, it's not worth it. Life is short and I regret the years I've lost working here. This place is not it. I hope this helps anyone looking to work here. If you need the money the
4,0
Customer Service Representative | Dayton, OH | 6 juill. 2013
Friendly Atmosphere, and Great Staff
A typical day at Gordan Food Service would consist of assisting customers with any questions or concerns that may be brought to the attention of the staff, Answering telephone calls, and completing daily task that management has for the sales associate.
Working at Gordon Food Service has taught me that running a large Corporation is very difficult. Especially when it comes to Customer service. Understanding that not every customer is going to be in a great mood and that not everyone you work with is either. At all times you absolutely must remain professional and not let your views or moods get in the way of what (GFS) stands for. (GFS) has also taught me being organized and knowing product is key in being successful in sales.
The Management at GFS was Great! Not only are they very understanding of things that may come about outside of work, they are more than willing to work around these issues. At times management can be a little demanding, but they will never have the staff do anything that they couldn't accomplish themselves.
My Co-workers are like family. They have their days where their personal lives may affect their moods at work but for the most part they all are using (GFS) to propel them further in life, and are a blast to work with. Everyone takes their job very seriously and works extremely hard to meet the daily goals of the company.
The Hardest part of the Jobs would be completing truck. Every Monday, Wed, and Friday Mornings and Afternoons a truck arriv
Points positifsFlexibility with scheduling, Clean work place, Friendly Staff
Points négatifsShort breaks, Demanding, and Tiring.
Questions et réponses au sujet de l'entreprise Gordon Food Service
À quelle fréquence bénéficiiez-vous d'une augmentation de salaire chez Gordon Food Service?
Posée le 26 oct. 2022
Every year
Réponse du 13 juin 2023
Zero
Réponse du 23 avr. 2023
Comment se déroule le processus de promotion chez Gordon Food Service?
Posée le 9 nov. 2022
Excellent opportunity.
Réponse du 13 juin 2023
Terrible
Réponse du 13 juin 2023
Si vous étiez aux commandes, que feriez-vous pour améliorer lenvironnement de travail chez {0}?
Posée le 8 févr. 2019
Add more time to service the service. People end up getting hurt from rushing.
Réponse du 27 oct. 2021
Any kind of operational work has to be done as team work for the sake of the company. Finish hate if there is any and think about the company's growth .
Réponse du 9 sept. 2020
À quoi ressemble votre journée de travail type dans lentreprise?
Posée le 10 déc. 2022
Long hours but great pay
Réponse du 23 sept. 2023
Long shifts
Réponse du 7 août 2023
À quelle fréquence les salaires augmentent-ils chez Gordon Food Service?
