Disorganized Communication from Head Office to Store Level
I have worked for several different grocery stores in the past, and what stands out most at Longo's is their promotion of higher standards of quality for the guests, but sadly treats their staff as disposable numbers, despite being told by higher management that "you are the most important part of the store". Remember, as a guest at Longo's, you will experience a nicer store and better product quality, but none of the workers stocking your shelves or cooking your food are paid any better than any other store (mostly all min. wage). Instead, staff is expected to perform better with more stress, higher expectations, all while being trained by either one or more of the following: incompetent managers, disjointed/unclear rules, hypocritical values that do not apply to anyone above Full-Time Clerk positions (managers have their own rules).
A typical day at work would include myself performing tasks that were asked to be accomplished while my assistant manager would spend 8 hours doing one order, who also would then give me poor guidance/unclear communication and then blame me if I did not read his mind and do what he was intending, despite the fact that he was verbally/intellectually challenged. The same manager got the half of the department sick because he shakes everyone's hands several times per shift after they finish any task (as if they are children) despite the fact that he was blatantly sick and still showed up to work; he eventually went on to drive a skid into a wal
A very personable store manager who includes his staff in many celebrations
I have to say that Longos taught me alot about myself and what I have to offer to other places that I will work at in the future. My days vary in terms of the job at hand for that day. I do demos sometimes and I LOVE it because of the interaction that I can have with customers as well as the challenge of promoting a product that they either did not know or had no interest in until it was introduced to them first hand. My other job there is a cashier. Again I like it because of the people aspect of it.
I have learnt that I am a very personable and persuasive person (not in an aggressive way) and I did not realize until working there just how good I was with people in general.
The company has great medical benefits but there is a lot of room for improvements. I personally feel that I have a lot to offer the company in terms of the marketing area (they sometimes come up with demos that just should not be done at that specific time) for example doing a demo on a nut product during the first week of children going back to school in September. Staffing is also another area that I think they fall short. It seems to be who is liked and not what they can bring to the table that is taken into consideration. In oter words management is not doing a good job with selection of people in their right skill settings.
I pick and choose the co-workers that I call friends as there seems to be a lot of internal conflicts among co-workers.
The most enjoyable part of my job at longos i
Points positifsGreat medical benefits
Points négatifsthe shift work is horrible and I do not feel utilized enough
I normally deal with grumpy, the easy going, or really rude types of people on any shift I'm scheduled for. I've learned how to set up the pastry showcase, neatly organize product displays when a mess, sweep/mop fridge and freezers floors properly so no employee injures themselves, decorate cheesecakes with variety of fruit and add in glaze, assist customers with bread and pastries, and lastly answer all of the customers questions to the best of my ability. I think management isn't all that bad at Longo's, I have dealt with employees that have given me a hard time but I spoke to my boss about it and she talked to the employee, then there are the types of employees I've had the chance to really talk to and found them to be really nice and helpful. There's this one particular co-worker who is full time, I assume she's said things behind my back just because I've made errors here and there in my work, I don't if she's stopped but I personally don't like her all that much. As for the co-workers a bit younger then me, many of them I enjoy working with and find the really nice, there's about two I don't personally but only because of their attitude. The hardest part of the job, I would say is trying to get tasks complete but getting interrupted by customers which leaves you rushing. Also I find that finding someone to cover your shift has always been a struggle for me, not too many reliable people out there. Lastly, the most enjoyable part of the job is working with whoever makes n
⏩⏩⏩I applied for Assistant Department Manager and they told me we need you to work first 3 month and then we'll see.
3 month already passed but they don't do anything even I asked them. Plus they told me you need to help other departments too, but after a month it became a habit for them and I have to work of 6 people!
Their promises are empty,I applied initially as seafood department but ended up in meat department which I hated
1⃣ It's slavery and my assistant manager was extremely racist I have told to manager but no effect
2⃣ Plus Mobile phone they say it's not allowed but they(managers) using at work, same as eating, it's not allowed but they eat.
If you are a manager or beautiful younge girl you are an exceptional
3⃣ Be prepared for hearing we are a family but they care you like sh**it
They force you to do the trainings because store score has to grow, they only think about their own benefits.
4⃣ Be prepared to hear we care and give benefits such as insurance while they do something so you won't be eligible to get insurance.! They did it to me.
5⃣ Be prepared for hearing you are a team member but actually self benefits.
7⃣ be prepared for being spied even you go washroom by managers following you to count your minutes
Long story short if you are looking for the following list:
Longos is the best choice to go
Points positifsSome nice coworkers if they are same postion level as you
Points négatifsDisrespect, Lie, Racism, Long hours, Pretending, Fake, Shout, Nepotism
Customer Service Associate / Cashier | Brampton, ON | 23 oct. 2020
Longo's = WORST place to work - Full of Misogynist/Incompetent Managerss
As a 4th year University student I worked part-time at Longo's for 5 months and it was the worst experience I have ever had. I am a Law major and I hope one day to use my skills to help current employees find justice against the misogynist, incompetent and "creepy" managers they have working at all their stores. I would say 90% of the stores have these "type" of Managers after speaking with other employees. What is shocking is that they are never held accountable for their actions which clearly shows this is the culture of the company and it stems from the Head Office down. The CEO should be ashamed of himself for condoning the environment he has created, as it is not a healthy, equitable and fair environment. Nothing is done to address the abusive "ego" minded treatment towards employees; you have no choice but to quit or suffer. Fortunately I was able to quit and I found another job related to my field, however, I advise anyone with any sense of self respect to never even consider working at Longo's and for the women/young girls to find the courage to fight against the misogynistic attitudes of the men who should of not only been fired years ago, but charged with abuse and harassment. NOTE: during COVID it is even worse, they don't enforce staff to wear their masks and the Manager of my store would always wear it on his chin and mock those who were concerned about the protocols.
Points positifsNo Pros
Points négatifsEverything - incompetent Managers/staff and misogynist culture
High Stress, Expects Perfection from Part Time Staff, (My Location) Toxic Work Enviroment
I’ve worked at two different Longos Locations and for about Three years now.
Positive: They pay quite well, always above Minimum wage even for part-timers.
Like most stores some department managers are great, while others are terrible.
Negatives: The customers are extremely entitled, you will get belittled for things out of your control and customers will try to take advantage of you.
Store managers can also be quite demanding, but that’s understandable since they have to run the store, but it can be quite annoying especially when it’s extremely busy and they’re on you for everything.
(My negative experience) the latest store I worked at I tried to transfer from multiple times due to their toxic environment, the problem is Longos has a ridiculous transfer policy where Unless you are urgently needed where you are transferring to, it could take half a year to a whole entire year for you to get transferred. Asking for a transfer and or trying to leave the toxic department will also cause the department manager to treat you worse, and tell stories behind your back. The company preaches that they treat their employees like family but in reality they don’t and they treat there employees more like 2nd class citizens, even though they work hard.
Good connections with fellow staff, poor management and executive team
Overall at Longo's you can expect to be treated decently. Team members are especially kind and supportive of one another. Management leaves more to be desired. The company is desperate for managers, so they are often inexperienced or unqualified. As well the quality of workplace is heavily dependent on the quality of your manager; bad manager, bad work environment.
Their pay is not very competitive. They strive very hard to limit the amount of full time staff, and fill the ranks with part-timers they can pay less, and not give benefits to. I and many others, work full time hours but are "part-timers" that receive no benefits.
In terms of workhours, the company has been cutting dramatically in the last few months. If you are a part timer, some get full time hours (like myself) and some only 10 per week. If you are an hourly full time worker, don't expect get more than 37 hours a week. If you are a salary worker, you will need to work 48+ hours a week to keep your department running. Store managers are expected to work over 50 hours a week.
In the end, I would say this about Longo's: I used to recommend it as a place to work, now I tell people to look elsewhere.
Points positifsTypically positive and friendly experience with colleagues
Points négatifsExecutive team disconnected from their staff
Business Intelligence Developer | Vaughan, ON | 1 mai 2018
IT needs a revamp
Been working here sine past 4 years. First the pros very kind hearted people. Best minds in Retail and managing the business and brand.
IT is unplanned, no process, In-competent senior management running IT. Relying heavily on external contractors to fix issues when they arise, Instead of proactively implementing proper process, procedures and change management. Lack of technical depth in leadership led to bad decision making in choosing vendors for major implementations causing lot of stress for IT admins and help desk team. Lack of work life balance as constraints of resource, They don't identify lack of resources in IT as management consider IT as unwanted cost and don't feel the company has grown enough to expand, Which is a huge mistake and will eventually bring the business down on it's knees if they go by this philosophy.
Advise of employees on better implementations is neglected by senior management, Who believe a lot in vendors and contractors than the employees who work hard and provide better solutions.
Best employees with better skills don't last long as they know the lack of depth in knowledge in Senior management in IT.
Points positifsSecure job, Good place for interns and beginners.
Points négatifsNo work life balance, Not the place for experienced IT professionals
Great place to gain valuable and transferable skills
A typical day at work in my position may include but is not limited to the following:
Reviewing the last day's sales, wage %, and spmh
Ensuring production was complete the night before to begin a smooth morning
Checking the departments for cleanliness according to our Health and Safety standards
Starting production of fresh sandwiches, proceeding to the production of the cheese counter
Production and maintenance of the meat and seafood departments
Putting stock away
Attending meetings and huddles and communicating to our team members
In this role, I learned how to be consistent and disciplined in my endeavors.
My co-workers are very friendly, helpful, and great to work with
The hardest part of my job is reprimanding my staff. They are great workers but when it comes to cutting corners or not fulfilling the job requirement to our standards, action must be taken; and that is never an easy task to do
I enjoy most about my job the interaction and relationship we build with our customers. It brings me great joy to make another's day, even if its as simple as making their lunch or providing them with a special product.
Almost every shift I would be expected to make up what the full-time workers had not completed on top of my own duties. I was a part-timer worker for 5 years and was never compensated fairly. Had many lazy full-time staff members and would pay full-timers a lot more than part-timers, when they would hardly do any work and stand there doing nothing for most of their shifts. I was always told how good of a worker I was, I would put extra time in, stay late, and work hard, and after 5 years I found out I was making 50 cents more than new hires. When I asked for a raise, I was told to come back in a month to talk about it again. Waited a month only to be declined.
Part-timers do all the work and get no credit except for the odd good job. they do not value you until you are gone and it is too late. when something happens with full-timer workers they need part-timers to make up the hours because full-timers can not exceed a number of hours because they won't pay overtime. This resulted in me working full-time hours at some point in time and never being compensated for it ever. Would not recommend working here.
Points positifsslow pace
Points négatifspaid unfair, expecations too high
Questions et réponses au sujet de l'entreprise Longo's
À quelle fréquence bénéficiiez-vous d'une augmentation de salaire chez Longo's?
Posée le 9 déc. 2022
once a year
Réponse du 17 août 2023
Réponse du 31 juill. 2023
Comment se déroule le processus de promotion chez Longo's?
Posée le 30 déc. 2022
Réponse du 17 août 2023
Réponse du 31 juill. 2023
À quoi ressemble votre journée de travail type dans lentreprise?
Posée le 27 nov. 2022
Monday to Friday
Réponse du 11 sept. 2023
Beautiful and fun and teamwork baby!
Réponse du 3 sept. 2023
Quels conseils donneriez-vous à la Direction de Longo's pour améliorer l'entreprise?
Posée le 2 nov. 2018
I would say first of all keep your promises second is come and check your stores
Réponse du 22 juin 2020
Make sure employees have 2 days in a row off to rest their bodies.
Réponse du 30 mai 2020
Quelle politique est appliquée par Longo's en matière de congés? De combien de jours de congés disposez-vous par an?