Team Leader | Dubai | 1 févr. 2015
customers
• Handling order for the Customer about the MNP service.
• Supports and provides superior service via phones, e-mails and faxes.
• Displays Time flexibility towards shifts as per work floor requirements.
• Use the Customer operation Program as CRM, BSCS, NPG Etc……
• Knowing Customer need and make the right decision in ideal time
• Helping with training and development
• Completing paperwork
• Handling complaints (from both staff and customers)
• Financial responsibilities
• Ordering stock (where applicable)
• Helping with promotional events
• Personnel duties
• Reporting to senior level management
• Facilitate problem solving & collaboration
• Maintain healthy group dynamics.
• Facilitate the day to day organization within the home environment.
• Provide necessary organizational information to staff team