-Coworkers are generally pretty nice and helpful. They are what makes the job bearable.
-Most customers are kind people and the really friendly ones can make your day. It's nice to have people genuinely smile at you.
-Always hiring, even in the bad economy. They will literally take anyone. If you're in dire straits, then you can work for minimum wage and not freeze to death while you wait for even McDonalds or Walmart to give you a call.
Where to begin... long rant ahead.
-Training was awful. They sent me to a store 20km away from the store I was to be employed at, which was ridiculous. The trainer was a nasty sexiest woman who took pleasure in knocking people down and then kicking them while they were down there. She only critiqued women who were training (particularly overweight women) and either ignored questions or got angry when you did ask. She wanted people to jump in with only a minute or two maximum of instruction, but if people made mistakes, she chewed them out. All-in-all, it was a miserable experience to be involved in. There were times I felt like throwing my uniform in the trash and quitting in a fantastical manner and this was only the first week. It got worse from here.
--You get treated much the same in your store (although your supervisor is unlikely to be as bad as the cruel egomaniacs that they have who do the training), only you're expected to do much more without ever asking for guidance.
Bakery Clerk | Edmonton, AB | 5 janv. 2013
It is a fast pace environment which for me is enjoyable.
If I'm opening up (at 5:00 am), all items that have an expiry date as of the next day (ie. today is the 5th, the expiry date on product is the 6th), are to be removed and 'distressed' (which means that they will be either thrown out or composted) and then marked with a reduced price of 50% for consumers to purchase. These reduced products are put out for half a day and then either thrown out or composted. Removing all 'expired' bakery goods and marking them with a reduced price takes approximately 2 hours. The hearth oven breads are taken out and displayed for purchase in the 'hut'. Once the reduced items have been dealt with and the 'hut' has been set up, the morning baked goods (bagels, french breads & muffins) are cooled enough to package and put out. This takes approximately half and hour to an hour. While these items are being packaged and put out, I'm also serving/assisting customers. After the morning baked goods have been taken care of, bread needs to be sliced and put out. A second worker usually starts about 8:30/9:00 am, at which time I would take my first break of 1/2 hour (this is considered my lunch break because I would punch out and then punch back in). After the lunch break, it would be packaging, slicing or assisting customers. Also would be taking cake orders or writing on cakes. Once all the packaging has been done, would assist wherever needed.
If doing a closing shift (11:30 am to 8:00 pm), the main job would be slicing, packaging, and stocking bread wh
Points positifsit is a very busy safeway and makes time go by fast
Points négatifswhen there is more packaging then time to do, due to serving customers
Truck Driver | Calgary, AB | 5 nov. 2015
The toxic culture was too much for me
You punch in, get your paper work and keys, get your truck, hook up to a trailer and deliver the skids to the various stores in Calgary and the surrounding area. Usually a driver will do a 2-4 trailers a night. Most of the shifts are afternoons, 4pm until 1am.
The work is generally clean, most stores have power jacks and most stores have great people whom you get to know and like. The driving is generally local and there are postings for out of town and over night runs but it takes time to get those postings. Its generally 5 days on and 2 off, some get 4 on and 3 off.
I found the work generally mundane and that I was under utilized. Its a pretty good gig if you don't want a challenge, to advance or work hard. The union contract pays time and a half after 8 hrs, double after 10 and double on call ins. Over time and call ins are very rare in an effort to slash expenses.
The management was challenging to work with. I don't think they have much education or training, a lot of people worked up from entry level jobs and scored the opportunity by being at the right place at the right time. They are great people if they like you. However I have had the chance to work with well educated industry leaders and I feel there is a lot left to be desired in this aspect of the company.
The co-workers are mainly senior citizens, close to retirement. I had the chance to meet many good people and make a few good friends too. There are some fantastic guys there and some n
Points positifsGuarateed hours, dental, medical, pension, union
Not the best for anyone who wants a happy environment.
I worked at Safeway over a yea ago, but feel a pressing urge to say something about my experience. I will never forget what I was told on my very first shift: "oh you seem really positive! That'll change, don't worry." While I was offended by this, the employee wasn't wrong. Surrounded by such a negative environment, I genuinely felt my mental health distinguishing. I felt somehow obligated to carry the heaviness of everyone else in the department, pushing for positivity and optimism throughout the workday, when no one else would. But shouldn't that be the face employees are expected to wear for customers? The people who by the product a worker sells should be greeted by pleasant people who actually would like to help them, and no one can say that that doesn't exist, because I was so frequently told that "its nice to see someone smiling here for a change." I discovered that something as little as remembering a regular customers order, or even their name can completely change their attitude. I just think that before an employee complains about the demeanor of a customer, they should first ask themselves if they are giving the customer reason to feel joy. I remember hearing a coworker say "I won't serve you until you're off your phone." to a customer that was obviously having to take an important phone call. While even I can admit that a distracted customer can be aggravating, I don't think that as employees we have the right to decide who is served, especially when we don't kn
Points positifs-When you figure out the job, it feels really rewarding. -Almost always available jobs
Points négatifs-Poor store management, Negative, Employees bully customers, Go out of their way to kill positivity -Unaccommodating hours
Senior Clerk | Dawson Creek, BC | 19 juin 2016
Safeway and me
Well... I worked for Safeway for 10 long years. The first year as a lowly courtesy clerk was alright. The next 4 however slowly deteriorated from alright to unpleasant to thank god I'm moving. As a courtesy clerk I was pushing carts, bagging groceries, helping customers, sweeping, cleaning up spills, and removing graffiti from bathroom stalls with hairspray, That was an interesting learning experience as hairspray actually breaks up ink and stuff! And of course cleaning bathrooms and the lunch room, and garbage's I got paid a maximum of $13.50 up from $11.17 in those five years. The 'benefits' were only available to people working 30 hours for 13 weeks on average. I got those benefits about 5 times. The benefits themselves started out decent. I got an air miles employee card which gave me just under 4000 air miles, that is until they stopped giving air miles as a benefit. Safeway benefits in my experience are not very good. Medical is a huge pain to try to use. Dental too. And that's about it. Other than pension of course. After I moved, I ended up working for Safeway again for 4 3/4 years. A new store, new people. It was so much better.. The atmosphere in that store was positive, and friendly. The work culture was very good. Not too serious. Staff could sing, joke, laugh. It was great! Mostly. In those years I was paid more than ever! Friends were to made everywhere too. The hardest part of working for Safeway as a courtesy clerk was doing the carts. The winters were brutal
Points positifsIf you earn safety awards you get free lunch, Depending on the store the people can be awesome, you learn customer service which can actually make you a better person if you let it, Safeway acceptes all people into the company.
Points négatifsBenifits could benifit with an overhaul, Hours can and will be cut, Hours can be long, Management could be better organised and better trained
Courtesy Associate | Thunder Bay, ON | 31 juill. 2018
Safeway on Dawson Rd -Courtesy Clerk
I enjoyed working as a courtesy clerk at Safeway.
I was kept busy throughout the day doing multiple tasks
from cashier, stocking shelves, unloading pallets, display ends, price checks, bringing in carts, cleaning and helping customers find the products that they're looking for and answering questions.
I struggle with anxiety on a daily basis but I decided that one day I wanted to step up and put myself out of my own comfort zone in hopes that I can improve and learn how to over come my anxiety.
It took some time but I adapted well to the surroundings, I always greeted customers with a smile and tried to provide the best service that I can. I would say that working at Safeway has helped me overcome my anxiety and Iv'e became more confident in myself.
The Managers, supervisors, employees and the other clerks where very friendly and made me feel welcomed. Although there is only one thing that Iv'e had difficulties with and that was bringing in the carts during winter season. I was called in almost everyday to cover other peoples shifts "which I didn't mind." I was the only female clerk on the team at the time. When the store got busy during the winter, I was the one to bring in all the carts by myself and the parking lot wasn't paved very often. The store got so busy during Christmas rush and other days when they had sales.Every time I brought all the carts inside thinking "okay carts are good now" then looking to see that they 're all outside again, Non stop. Iv'e almost
Points positifsGood work hours
Points négatifscarts "during winter"
Deli Associate | Vancouver, BC | 18 mars 2016
Team-like workplace, working with many different people with different skill sets. Theres much to be learned as a Safeway Deli Clerk.
A typical day at work would be, you punch in and you're already dressed in the Deli Clerk attire. You say hello to your fellow workers, wash your hands and put on your plastic gloves. Right away you serve any customers that are tending to your service and fulfill any tasks that need to be completed within your shift. Its a long, busy but productive day filled with constant work; serving, cooking, cleaning, and keeping record of everything.
I learned many things at Safeway, how to manage a workplace, to be sanitary in a workplace and to really master the art of customer service. You learn how to work with other people, younger and older, and I was actually the youngest person working in the entire Safeway. I learnt how to record all of the prices, price tags, food, and sales counts and how to prepare different types of food. Service, sanitation, and team work are the 3 main subjects you deal with as a Safeway Deli clerk. Most of my co-workers were very kind, some were grumpy and they had their ups and downs like anyone else but at the end of the day you are there to work together as a team and learn to deal with each other and act like grown up adults.
Without a doubt, the most difficult part of my job was memorizing hundreds of different codes for the food especially the salamis, and the salads. Also, having to wash and use, and re-wash materials got extremely repetitive and tiring but it was part of my job so I did it like anyone el
Points positifsvery kind people and getting to work with customers.
Points négatifsexhausting work and little training.
Meat Wrapper | Sherwood Park, AB | 23 juin 2015
Fun and well-paced working environment
A typical day at work involved 2 15-minute paid breaks and a 30-minute unpaid lunch break. The beginning of my shift usually involved wrapping the meat that had not been wrapped and put out yet. At some point through out the day temperature logs would have to be taken. Constantly I would be checking how the meat shelves look, rearranging to make the products more presentable to customers. Near the end of the day, everyone else's shift is over, so it's just me. I would clean up the meat processing equipment as fast as possible, and then serve customers at the counter until 30 mins before closing. Then, I would close down the counter and store the products from the counter. One last check of the shelves and putting out any products in the backroom, and I was done.
I learned that some jobs have to happen, and some jobs can wait. When it's just you and you can't put the job on someone else, and you can't work overtime, you have to decide what's important and what can wait.
Management was very good in my case. My meat manager took great care in getting me lots of hours and even got me out to other stores. My store manager was out on the floor lots, and I saw him quite a few times.
My co-workers were fun to work with, which always made the work easier. You had to be able to take a joke though, and all of us could give it as well as we could take it.
The hardest part of the job was cleaning up, because I am a perfectionist and I always wanted everything to be as clean as
Deli Associate | Kelowna, BC | 26 févr. 2016
Constantly changing hours
My biggest gripe with the deli management was that they often changed the schedule without notice, and often within 2-3 days of the shift that was changing. Since they have no way to view the schedule online, they wanted me to come into work as many times as possible simply to check the schedule. Another thing is that I saw many people get fired a few days before their probation period of 3 months was up.
I usually worked the night shift (3:30 - midnight), and sometimes I stayed an hour longer to get everything done. The management insisted on me clocking out on time, even if I was to work later because of unfinished things.
The night shift has another perk; you are left on your own from 9:00 until midnight, meaning I often did not have a chance to take my 15 and 30 minute breaks.
If you work a night shift on a day where one of the employees working before you isn't all that competent, you'll get left with all their work. The management expects everything to be done by you, no matter what, even if you have to pick up other people's slack and work an extra hour without pay.
Something else I forgot to mention is that if you do not have time to take your 30 minute break (which is unpaid, so you have to clock out) they will want you to clock out, even if you are working.
I found that since there were already too few people to finish all the things required, the workers would almost always sacrifice cleanliness. Despite there being signs everywhere that read "clean
Points positifsfree doughnuts, nice staff
Points négatifsterrible management, overworking you, and changing the schedule without notice.
Deli Associate | Fort St. John, BC | 7 sept. 2019
Kind of a mess.
A work day in the Safeway deli is very hectic, fast paced and stressful. You have very long lists of things to be done and almost never enough people to make sure all the customers are served and all the work gets done. Before I quit the manager told everyone hours were going to be cut because sales were not high enough however all that's going to do is tank sales ever further because no one will be able to serve customers. Unless production doesn't have to be done during the day, which they will still expect it to be done. Needless to say I am very glad I got out of there when I did. Equipment also took forever to be fixed, we only had one oven for months and were still expected to cook long lists of cold product and keep the hot case full all day which was nearly impossible on busier days. We also had no thermalizer which we needed to heat up the bags of soup for the hot soup station so we had to use the oven (even when the steam function on our only working oven stopped working properly which lead to the bags melting.. which really did not sit well with me and was actually one of the last things that lead me to quit, however that's what we were told to do). Needless to say, this place is a disaster. I got all the work done every day but the conditions and equipment I was supplied with were nowhere near what I needed to do it properly. I really do hope they get the department back on track because I spent over a year there and want to see that place succeed. The best part o
Questions et réponses au sujet de l'entreprise Safeway
Si vous deviez quitter Safeway, quelle en serait la raison?
Posée le 16 mars 2017
Horrible management and because of multiple supervisors that just bring down their employees moods and self-worth. They don’t care about anyone but themselves.
Réponse du 28 avr. 2020
Very toxic employees, and some management get their kicks by bullying employees...sad...
Réponse du 9 mars 2020
Why did you leave your job at Safeway?
Posée le 17 mars 2017
Because those little signs they have that say abuse won't be tolerated do not apply to staff. If you are staff the customers can abuse you as much as they want with ZERO retaliation or support from management.
Réponse du 22 nov. 2019
Was stuck in the same old yawn yawn job for 18 years and not ever given the chance to learn anything new 🙁
🙄SO VERY BORING!!! 😵YAWN!!!
😴💤💤💤💤😠GOOD -BYE SAFEWAY
NOT EVER WORKING HERE AGAIN!!😤
I did enjoy working in the Bakery
Dairy Floral Frozen and Produce departments 🙂
Réponse du 6 juin 2019
Is it true that your unionized?
Posée le 19 juin 2017
It’s union but good luck getting help help from it.
All reps are only doing what the company wants and if they fight too hard for you, then the company will definitely replace you.
Réponse du 22 févr. 2020
Yes but if you want to go to a different department you have to quit and reapply. So say you work in the deli and you want to move to the cashier department different union,, gas station also a different union. So your 3 month probation starts over.
Réponse du 8 nov. 2018
Quels sont les horaires de travail chez Safeway?
Posée le 6 mars 2017
The store I work at in the Lower Mainland is open from 7am-11pm every day which means we have cashiers on staff from 6:45-11:15 every day. Our bakery staff and anyone wishing to work in the cash office can start as early as 5am, as do some grocery and produce positions, and we have night crew working some nights whenever the store is closed to the public.
Réponse du 2 oct. 2019
During the summer I get tons of hours, around 75+ over the course of 2 weeks, and they are mostly 8.5 hour shifts (with a unpaid 30min lunch break), but there are times I wish I had less hours. Also as a high school student during the school year i usually get around 3 shifts a week all closing (4:15-10:15) and I'm lucky if j get one on the weekend
Réponse du 1 août 2019
Vos supérieurs sont-ils facilement abordables chez Safeway?
Posée le 16 mars 2017
Listen to your staff more. They are the people dealing with the customers and know what is going on in your business.