Avis généraux sur l'entreprise Sandman Hotel Group
Hard working women
My experience with housekeeping is that I've been with Sandman Signature for 2 year's and i picked up quite fast what they wanted me to do in the room's. Do stay's just like a check out clean everything. In stay's we change bed's every 2 day's. We also clean the geust's dishes, and same with check out's, dust ,vacuum, wash the whole bathroom replace towels, mop the floor's, daily. Also have weekly and monthly duties, change shower curtains, pull fridges/ sofas out and clean underneath, flip around bed's, dust the A/C filers, change doves/blanket's, etc. Sandman Signature keep's everything nice and neat everything in order.
Most day's we have rush room which mean's we have to go to that pacific room and clean it right away and fast because the guest might be in the lobby or about the arrive soon.
I know how to handily the cleaning/chemical's stuff. Every end of shift we make sure our cart's are full and the dirrty laundry is in the laundry room so night shift has laundry ready for the morning.
At time's it can get stressful because everyday is a different day. But we get everything down.
Can learn, and adapt fast. I really enjoy meeting new people and learning new things. I like that your always on a move it really maintains your weight and keeping fit.
I keep to myself most of the time during work but active with people while not working. i get along with people.
Points positifsTo obtain full time employment position, Maintianing weight, Meet new people
Points négatifsLow Wage
Example of failed corporate culture
I worked in hotels for severals years before the sandman, and assumed this would be a step-up from my previous job. Having taken my years of previous experience into account, they generously offered me a 1.50$ over minimum wage. /s
Despite having beautiful facilities, the hotel was constantly on the verge of collapse. The departments refused to communicate, the group bookings manager was aloof to the point of being useless, all overseen by a general manager who couldn't sense a pattern when her entire managing staff overturned in under 2 months.
There are 2 sandman hotels in my city, and the most constructive communication or pooling of resources I ever saw between them (both corporately owned), was sending over emergency front desk agents when my entire staff quit.
The software used by the hotel was archaic, to the point of omitting important information. Combined with an obtuse department structure, I generally operated on a foundation of hope and fragile dreams.
Find a franchise hotel. Or better yet, find something other than hotels.
I lost 15 pounds in a few short months of working at the sandman because they didn't allocate breaks during shifts, and an apathetic staff assembled by a desperate management meant unexpected overtime.
Not a good place to work.
Was laid off from my job due to Covid 19...in March. I was never called back , (I was a housekeeper for almost 5 years), and was told they no longer had my housekeeping position due to " restructuring of the company", but get this...they hired a cleaning company. Like seriously. Something wrong there. Very stress full and difficult place to work, the company doesn't seem to care about their employees...not a very friendly environment and not at all supportive, they care more about the guests than they do about their staff... hard work, short staffed, not even a thank you at the end of the day for the hard work that you do. Years ago it used to be a fun place to work. Not anymore. It is not a very healthy place to work, maybe if they treated their staff with more respect, and showed their appreciation to their staff for all the hard work that they do, the staff might even enjoy working there.
Points positifsevery once in awhile we would have pizza day for lunch
Points négatifsvery stressfull, hard work, too many rooms to clean on some days up to 23 rooms, working by yourself, not much help from the GM or Head Office.
They set high standards but don’t keep up their end
Supposed to have 3 full days training. You’ll get 1.5 then sent your way and told everything’s wrong that you’re doing.
They set such high standards for how each room needs to be perfectly cleaned, yet they want each room to be done in 30 minutes or less. They expect each cleaner to do 12+ rooms a day, which means most of them are bound to be skipping things (eg. Not changing sheets, not cleaning bathrooms properly or thoroughly)
You’ll be running up and down the stairs all day for supplies and then they wonder why you can’t keep up with their standard of how fast you should be going.
They let other cleaners be bullies and hog supplies, but they’ll assure you it’ll be dealt with when it won’t be.
Overall, this company looks like a wonderful place to work, then when you start you’ll realize they have 2 “new hires” every single week quit before they make it to lunch.
Do yourself a favour and don’t come here.
Points positifsPays $0.50 above minimum wage
Points négatifsLong days, high standards, not enough supplies, no teamwork
Do not work for this company. They do not really care about their workers. I got hired and was not really taken care of. Worked there for a week and started hearing of all the people that had quit recently, and then found out that the people I was working with were pretty new(EVEN THE GENERAL MANAGER WAS NEW). Old location but new employees became a red flag for me, and the whole situation with people quitting before me gave me the sign to actually leave. They also told me that I would be getting paid less than what I was told during the interview (when I asked about start paperwork that they hadn't given me). No way to take a break when you're by yourself as you are told to stay outside to help guests and not go to the back, not allowed to sit, not allowed to drink anything where people can see you. Its ridiculous. The regular employees were nice but management clearly did not know what they were doing, and did not care to really be nice to their employees.
Management isn’t trustable
at first this place seemed like an awesome environment to gain work experience. training period was fast and a little thrown in your face. the real kicker is that management will backstab you if necessary. they do NOT care about the situation, company policies or making them known to the workers. i find this workspace was incredible to work with the housekeepers and maintenance man and some of the front of desk agents, hotels guests were lovely. in its entirety no one has your back and everything is about them and management covering their butt I find it extremely unprofessional on how they chose to deal with my situation and I do not recommend than anyone ever stay at any sandman ever or work there.
Points positifs50% off at denny’s
Maintenance Person | Canada
| 22 mars 2022
Don't expect the wages you're thinking
Short version: will offer pay rate of X then once you are there to start and turn away others they give you a new lower offer.
The environment where I worked great, flexible people however poor managment ploys. My main reason to write this is I was offered a job at X rate. Fast forward a few days of me turning down other offers and getting there for my start day and I get the "we can actually only pay you this (less) instead". I then found out somebody else got hired the same way. Needless to say i applied again and was gone a month later, All of this took place about 18months ago. I decided to post this after a friend where I live now applied to a new location and had the exact same thing happen to them so I assume this is common practice now.
was a nice small hotel to start
I started with sandman inn as housekeeper, for almost 5 years, had awesome managers, they taught me how to be fast in cleaning room, and make sure every spot is sanitized, and work in timely manner, excellent team player, as days and years go by, got hired to train new employees for housekeeping, then I decided to take on front desk work, which was challenging but was happy to learn how to commicate with customers in cheerful manner, learn how to record all data on computer, using debit machine credit card and cash handling, look after housekeepers daily as i help customers sign in their rooms, most qualified place to learn alot of new challenges, was happy to be there.
Points positifsbreaks and lunch break
Points négatifslong hours but not enough for pays
Really depends on your manager
This company backs their managers like mad, rather they are good or bad. My first manager was promoted to a regional position, and his replacement was a rude 'too good for a hotel like this' grouch who nearly let the hotel burn down because she didn't want to pay the emergency Sunday fees to the fire panel workers after it presented me with an alert I wasn't familiar with. Turned out a battery exploded in the 2nd floor fire box. According to the electrician that came 2 days later, it could have been a serious fire. And they still backed her, after I voiced my concerns she was turning my complaints to regional personally.
Points positifsGood co-workers
Points négatifsHierarchy doesn't care about the baseline workers.
Run while you can
It’s really unfortunate as a lot of good people work for this company. Fear; intimidation; and being a number is prevalent with this company. If your looking for a long term career avoid this company. Management treats their employees like garbage. Extremely cheap seems to be a standard as they seem to chase the dollars instead of caring for the hotel and the people running it. If you apply for this company ask yourself what benefit will it provide for me. Because they really don’t care about you as your just plugging a hole. Union is in need for every employees benefit, sanity, and being treated equally.
Points positifsPeople you work with while there still there
Points négatifsOverworked; individual salary scale, lack of care for employees
Friendly faces but unfair workplace.
The manager and head keeper are lovely people to talk to, however, there is no regard for life out with the workplace. There is a lack of empathy and I did not feel valued as part of the team. There was no rota so I never knew when to come in, they pay per room (two rooms equates to 1 hour's pay) which raises red flags, it is a zero hour contract made up of two part-time contracts that equate to full-time work. Additionally, there aren't enough supplies for each housekeeper to work functionally- most days I was carrying everything around in a cardboard box through the massive hotel and having to go back and forth with linens- which cut in to my time that was to be used cleaning rooms since the company do not pay per hour yet you are only allowed from 9am-3pm to do your work. There was no feeling of being part of a team- it was a very isolated job in which I felt that I was not appreciated. I was told that I no longer had a job with Sandman after having to take a day for a family tragedy but was given no written or verbal warning about any issues they had beforehand which is incredibly unfair in my honest opinion. Despite all this, the staff were friendly and I never once had an issue with them as people until the end of my time in the workplace. I do hope things improve for Sandman as it definitely has a huge amount of potential.
Points positifsFriendly management, beautiful hotel
Points négatifslong unpaid hours, pack of empathy, very disorganized