Avis généraux sur l'entreprise Superior Propane
First Aid Instructor | Fredericton, NB | 7 déc. 2019
Work with no supervision , and leave you to know your job
Great company for benefits. Job security is great, growing company. Lots of job opportunities across Canada. Labor type of job, pulling hoses, and driving in all weather, and back roads.
Adjoint Administratif (H/F) | Sainte-Catherine, QC | 22 janv. 2020
Excellent avantage sociaux
Très bonne compagnie que je recommande sans hésitation. Je n'hésiterais pas à retourner si l'occasion ce présentais
Delivery Coordinator | Guelph, ON | 28 févr. 2013
Pays well, but too many people making decisions
Will be better in the future. Very outdated computer system, too many managers all making different decisions, communication needs much improvement.
Customer Representative | Ontario | 15 janv. 2021
Intense amount of quality monitoring
This job is awful call centre job, half the calls are people complaining that delivery didn’t arrive as promised.
Constantly having to chase delivery team for response. No one ever calls the customers back. Intense amount of logs to send to relevant dept. Quality of calls scoring to crazy stupid level. Ok validation of account is necessary, but so long as you’re helping customer & logging the delivery request correctly, the amount of detail they score you down on is ridiculous. Have to have constant reviews with supervisor, it’s exhausting, all for a temp seasonal job.
The managers are friendly enough, or seam to be to your face & are there if you need support or have issues.
Teams messaging is good support, although clearly favourites within the team, & I think if you don’t fit you are forgotten about with the friendly banter.
Overall I’ll be glad when the temp position ends, I’m counting the days. Although the pay is good so will miss that, but call centre work is not for me, sitting with a headset on all day waiting for the dreaded calls.
Points positifsGood hourly pay
Points négatifsQuality call scoring is crazy, just let us do our job
Team Trainer | Thunder Bay, ON | 9 mars 2015
Very fast paste - extremely busy
Very busy with lots of meetings, management does not respect their employees, customers and coworkers were great to work with. It was very stressful.
Crane Operator | Belleville, ON | 27 août 2020
I found my overall experience with Superior Propane was great I really enjoyed my job and all other employees that I have worked with overall I did love my job except for the last couple of years after I got injured and had multiple surgeries not much help lost my respect for the company. Specially after giving 20 year’s of my life it maid me feel like just another number.
Points positifsGreat training and great fellow employees
Points négatifsNot much help when needed
Delivery Coordinator | Guelph, ON | 13 juin 2012
working for Superior was interesting - the drivers were always great to deal with and they were always a big help. The team that I worked with became like a family. The dispatching unfortunately was extremely easy and not much to do on a daily basis but the drivers more than made up for everything and finding challenges made the day go smoother
Points positifscould work from home
Points négatifsno winter vacation
Financial Administrator | Calgary, AB | 20 août 2018
Good place to work
This was a good place to work. I learned a lot about finance and service. The people that I worked with were wonderful but management wasn't the best.
Bilingual Customer Service Associate | Guelph, ON | 9 avr. 2018
High paced work environment
High paced work environment. Training was exceptional and ongoing. Incredible support for their staff - always willing to answer your questions.
Work culture was changing from a personal based approach to calls to a more "call centre" mentatility which feels forced and insincere.
Points positifsPossible to work overtime if wanted
Points négatifsRotating week-end shifts
Bilingual Customer Service Associate | Guelph, ON | 5 janv. 2017
Friendly work environment
Fast paced work environment. Co-workers are pleasant. Upper management needs to communicate more effectively with staff. Major workplace changes are taking place without notice to staff affected.
Points positifsthree weeks vacation and full benefits
Points négatifsBeginning rotating shifts.