Strider Technologies delivers strategic intelligence that helps organizations make faster, more confident decisions in an increasingly complex global environment. Using cutting-edge AI and proprietary methodologies, we transform open-source data into actionable insights that help protect technology, talent, and supply chains from nation-state risks.
As the Client Success Manager for Canada, you will own and grow Strider’s portfolio of clients across higher education, commercial organizations, and public sector partners. Serving as the primary strategic advisor for Canadian accounts, you will help clients maximize the value of Strider’s platform while building trusted, long-term relationships that drive adoption, retention, and expansion.
This role is ideal for someone who enjoys partnering with executive stakeholders, navigating complex client environments, and helping organizations solve mission-critical challenges. You’ll collaborate closely with Sales, Intelligence, Product, and Support teams to deliver exceptional client experiences while expanding Strider’s impact throughout Canada.
Key Qualifications
Minimum Qualifications
7+ years of experience in Customer Success, Consulting, Account Management, or another client-facing role with a demonstrated track record of driving customer outcomes and retention.
Experience managing enterprise or strategic customer relationships, preferably within higher education, commercial, or public sector organizations.
Preferred Qualifications
Familiarity with research security, geopolitical risk, due diligence, compliance, or enterprise risk management programs.
Description
As the Client Success Manager for Canada, you will be responsible for ensuring clients realize long-term value from their investment in Strider. You will serve as the trusted advisor for Strider’s Canadian client portfolio, partnering with organizations across higher education, commercial, and public sector markets to help them achieve their strategic objectives while strengthening long-term relationships with Strider.
Client Success
Own the complete customer lifecycle for Strider’s Canadian client portfolio, including onboarding, implementation, user enablement, executive business reviews, renewals, and ongoing success planning.
Strategic Partnership
Help clients apply Strider’s intelligence and platform capabilities to address research security, geopolitical risk, third-party due diligence, supply chain resilience, and other strategic priorities.
Growth & Expansion
Operational Excellence
Why Join Strider?
Strider is an equal opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, gender, national origin, age, disability, genetic information, or any other characteristic protected by applicable law. We comply with all relevant employment laws in the locations where we operate. This commitment applies to all aspects of employment, including recruitment, hiring, promotion, compensation, and professional development.
