As a Pizza Hut Shift Supervisor, overseeing the restaurant during your shift, ensuring good customer service, and supporting the team.
Customer Service
- Welcome and assist customers.
- Handle customer complaints professionally.
- Ensure orders are accurate and delivered on time.
Team Leadership
- Supervise team members during the shift.
- Assign tasks and monitor performance.
- Train and coach new employees.
- Motivate the team to meet service standards.
Operations
- Open or close the restaurant according to procedures.
- Ensure food is prepared according to Pizza Hut standards.
- Monitor food quality and cleanliness.
- Maintain health and food safety standards.
Cash Handling
- Operate and supervise cash registers.
- Count cash drawers at the beginning and end of shifts.
- Handle refunds and resolve payment issues.
Inventory
- Monitor stock levels.
- Receive and organize deliveries.
- Report shortages and help reduce food waste.
Health & Safety
- Ensure staff follow food safety and hygiene regulations.
- Keep the restaurant clean and organized.
- Report equipment issues or safety hazards.
Performance
- Help achieve sales and labor targets.
- Monitor speed of service.
- Complete shift reports and communicate with the restaurant manager.
Skills Employers Look For
- Leadership and teamwork
- Communication skills
- Customer service
- Problem-solving
- Time management
- Ability to work under pressure
- Basic cash handling and computer skills
Pay: $20.00-$25.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care
Ability to commute/relocate:
- Tofield, AB: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- My company can NOT provide any LMIA.
- You need to be a Canadian, PR, or Open Work Permit valid for at least one year in order to apply this job.
- Minimum 3 years fast food supervisor or higher experience. Willing to work night shifts, weekend and holidays.
Work Location: In person
