Service Manager – RV Dealership
Lead. Inspire. Drive Results.
We are a well-established RV dealership seeking an experienced Service Manager to lead our growing service department. This is an excellent opportunity for a motivated leader who is passionate about customer satisfaction, operational excellence, and building a high-performing team.
If you thrive in a fast-paced environment, enjoy solving problems, and know how to motivate people while delivering exceptional customer experiences, we'd love to hear from you.
Responsibilities
- Oversee the daily operations of a busy RV service department.
- Lead, coach, and hold technicians and advisors accountable to performance expectations.
- Improve shop efficiency, productivity, and profitability.
- Schedule work effectively to ensure timely customer deliveries.
- Monitor repair quality and maintain high customer satisfaction.
- Manage warranty, internal, and retail repair work.
- Develop and mentor staff through training and performance management.
- Maintain a safe, organized, and professional work environment.
- Collaborate with the Sales and Parts departments to provide a seamless customer experience.
- Analyze department performance and implement continuous improvements.
Qualifications
- Previous experience managing a service department (RV, automotive, heavy-duty, marine, powersports, or related industry preferred).
- Strong leadership skills with the ability to motivate and develop a team.
- Proven ability to improve efficiency and profitability.
- Excellent organizational and time-management skills.
- Outstanding customer service and conflict resolution abilities.
- Experience with service management software is considered an asset.
- Strong communication and problem-solving skills.
We Offer
- Competitive salary based on experience.
- Performance-based bonus opportunities.
- Comprehensive benefits package.
- Paid vacation.
- Ongoing training and professional development.
- A supportive, family-oriented work environment.
- Long-term career growth opportunities.
We are looking for someone who leads by example, takes ownership of their department, and is committed to creating an exceptional experience for both customers and employees.
To Apply:
Please submit your resume along with a brief cover letter outlining your leadership experience and career accomplishments. All applications will be kept strictly confidential.
Pay: $95,000.00-$140,000.00 per year
Work Location: In person
