Hiring: Assistant Studio Manager at BodyMods
We are looking for an Assistant Studio Manager who shares our passion, vision, and dedication to join our team and support the continued success of our studio. In this role, you'll assist in achieving monthly sales goals, guide your crew, and help maintain our strong company culture. You’ll collaborate with the Studio Manager on hiring and training processes, ensuring new team members are equipped to excel, while helping to hold the crew accountable for performance. Weekly meetings will keep you aligned with leadership, and regular check-ins with the team will ensure everyone feels supported and engaged. If you're driven to assist in leading and inspiring others while delivering results, we’d love to meet you!
Our mission is to strive to elevate our industry with a resounding commitment to acceptance, education, and exceptional quality. We are passionate about designing and producing jewelry using only the highest-grade materials, ensuring both safety and style. Our comprehensive training program empowers our team to provide expert guidance, exceptional service, and uphold industry best practices. We are committed to creating an inclusive community where everyone can express their individuality freely and authentically without judgment.
At BodyMods, our core values define who we are and how we operate. We are driven by our Passion for what we love, guided by a clear Vision of our future, and committed to Innovation that propels our industry forward. Our Dedication ensures we go above and beyond to achieve our goals, while Accountability keeps us true to our word. We believe in Unity, recognizing that we are stronger together, and we focus on Results to meet our targets and continuously improve.
Duties & Responsibilities
Customer Service - Provide exceptional customer service by actively listening to customer needs, solving problems effectively, and maintaining a friendly, positive attitude. Ensure that every customer feels valued and respected.
Team Support - Assist the Studio Manager in guiding the crew to enhance job satisfaction and performance. Support the hiring and training of team members, coaching them on customer service and product knowledge.
Performance Goals - Help the studio meet monthly sales targets. Support the crew in achieving their personal goals by providing coaching and feedback to help them reach their objectives.
Communication - Promote effective communication by offering clear directions, outlining expectations, and performing monthly crew check-ins. Relay essential information to the Studio Manager while ensuring confidentiality on sensitive matters.
Scheduling & Shift Coverage - Help develop and maintain the monthly crew schedule. Assist with scheduling changes and ensure adequate shift coverage as required.
Merchandising & Inventory - Help manage the cleanliness and organization of the store while upholding sanitation standards. Ensure the store is restocked, track inventory levels, and assist with weekly orders.
Meetings - Participate in weekly manager meetings and assist in holding crew meetings to maintain open communication and a positive team environment.
Ideal Applicants Will Have the Following Attributes
Leadership: Ability to assist in motivating and guiding the team toward success.
Customer Service Focus: Commitment to delivering outstanding customer service.
Communication Skills: Strong verbal and written skills for effective interaction with crew, customers, and stakeholders.
Inventory Management: Ability to help manage inventory and maximize sales through organized product displays.
Sales Acumen: Understanding of sales techniques to drive performance and meet revenue targets.
Problem-Solving: Ability to analyze issues and contribute to effective solutions.
Training & Development: Skills in supporting the hiring, training, and mentoring of staff.
Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Adaptability: Flexibility to adjust to changing conditions and needs.
Required Experience
One to two years of experience in a retail or customer service role, preferably with supervisory or leadership responsibilities.
Compensation
Hourly Rate: $20-$23/hour, based on experience
Incentives
Commission on select items
Benefits
Flexible scheduling
Employee store discount
Dental coverage
Extended health care
Vision coverage
Life insurance
Onsite parking
How to Apply
If you are passionate about the body modification industry and ready to take on an assistant leadership role, we want to hear from you! Please send your resume and a cover letter detailing your relevant experience to [email protected] or apply online at https://www.bodymods.ca/joinourcrew/ or through Indeed. We can’t wait to meet you!
Job Types: Full-time, Permanent
Pay: $20.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care
Education:
- Secondary School (preferred)
Experience:
- retail management: 1 year (required)
Work Location: In person
