19 meilleures offres (dispatch supervisor, greater toronto area, on) (à pourvoir)

Customer Fulfillment Specialist
YORK1 —Toronto, ON
- De 45 000 $ à 52 500 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Vente
Postuler rapidement
il y a 5 jours
Licensed Technician - Brampton East Toyota
OpenRoad Auto Group —Brampton, ON
- Temps plein
- Diagnostic automobile
- Assurance Dentaire
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Licensed Technician- OpenRoad Honda
OpenRoad Auto Group —Brampton, ON
- Temps plein
- Diagnostic automobile
- Assurance Dentaire
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Transportation Supervisor
Sysco Canada —Toronto, ON
- De 65 000 $ à 85 000 $ par an
- Esprit d'analyse
- Baccalauréat
- Déplacements à prévoir
- Plan d'actionnariat des employés
- Assurance Invalidité
il y a 2 jours
Dock Manager - Afternoons
GLS Group —Vaughan, ON
- Jusqu’à 85 000 $ par an
- Temps plein
- Chariot élévateur
- Microsoft Office
- Compétences en communication
- Programme d'Aide aux Employés
Postuler rapidement
il y a 6 jours
Supervisor Logistics Coordinator
Speedy Transport Group Inc. —Brampton, ON
- De 50 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Conduite de véhicule
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement
il y a 5 jours
Supervisor, Security Guards
Chromium Guard Inc. —Mississauga, ON
- 37,05 $ de l’heure
- Heures supplémentaires
- Microsoft Word
- Certification RCR
- Microsoft Excel
Postuler rapidement
il y a 3 jours
Front Office Manager/Lead Welcome Desk Enthusiast
Canopy by Hilton Toronto Yorkville Hotel —Toronto, ON
- De 70 000 $ à 77 000 $ par an
- Fins de semaine au besoin
- Mathématiques de base
- Anglais
- Hôtel
- Assurance Dentaire
- Bourses d'Études
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il y a 5 jours
Coordinator, Shipping & Logistics
Atlantic Packaging Products Ltd —Scarborough, ON
- De 48 632 $ à 60 790 $ par an
- Microsoft Word
- Microsoft Excel
- Esprit d'analyse
- Programme d'Aide aux Employés
Postuler rapidement
il y a 4 jours
Security Operations Center Embedded Manager
GardaWorld Security Screening Inc. —Toronto, ON
- 58 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Diplôme d'études secondaires
Postuler rapidement
il y a 4 jours
Customer Service Representative
Park’N Fly —Toronto, ON
- Fins de semaine au besoin
- Service à la clientèle
- Compétences en communication
- Gestion du temps
il y a 3 jours
Senior Manager, Supply Chain
Giesecke+Devrient —Markham, ON
- De 125 000 $ à 130 000 $ par an
- Fins de semaine au besoin
- Ingénierie
- Systèmes PGI
- Microsoft Office
6 h
Senior Manager, Supply Chain
Giesecke+Devrient —Markham, ON
- De 125 000 $ à 130 000 $ par an
- Fins de semaine au besoin
- Ingénierie
- Systèmes PGI
- Microsoft Office
6 h
Driver
BB Blanc Inc —Vaughan, ON
- Temps partiel
- Service à la clientèle
- Route locale
- Chariot élévateur
Postuler rapidement
il y a 4 jours
Administrative Co-ordinator
Nexus Core Solutions —Etobicoke, ON
- De 17,28 $ à 22,00 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 6 jours
Garage Mechanic Supervisor
Maksteel —Mississauga, ON
- De 95 000 $ à 104 000 $ par an
- Temps plein
- Maintenance
- Diplôme universitaire non requis
- En présentiel
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 5 jours
Operations Agent - Part Time - Toronto
Paladin Security —Etobicoke, ON
- 19,23 $ de l’heure
- Temps partiel
- Service à la clientèle
- Étiquette au téléphone
- Compétences en communication
Postuler rapidement
il y a 5 jours
Security Guard - Retail- Full time
Guardteck Security —Toronto, ON
- Quart de nuit
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 3 jours
Inside Sales Coordinator
LKQ Corporation —Brampton, ON
- De 22 $ à 24 $ de l’heure
- Temps plein
- Bilingue
- Espagnol
- Anglais
il y a 4 jours

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Customer Fulfillment Specialist

YORK1 -
Toronto, ON

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Détails du poste

Temps plein | Contrat
De 45 000 $ à 52 500 $ par an
Il y a 5 jours

Profil recherché

Microsoft Excel
Microsoft Outlook
Vente
Service à la clientèle
Chaîne d'approvisionnement
Systèmes PGI
Études postsecondaires
Microsoft Office
Sens de l'organisation
Gestion des déchets
Construction et rénovation
Affaires
Compétences en communication

Description complète du poste

Position: Customer Fulfillment Specialist
Classification: Full Time

Compensation: $45,000 - $52,500 annually, based on experience and qualifications.

Position Overview:
The Customer Fulfillment Specialist is responsible for coordinating and supporting the delivery of waste management services to customers across YORK1's operating regions. This role serves as the primary point of contact for customer service requests, order fulfillment, scheduling, and service coordination, ensuring customers receive timely and accurate service while maintaining a high level of satisfaction.
The Customer Fulfillment Specialist works closely with Operations, Dispatch, Sales, and Field Teams to coordinate bin deliveries, removals, exchanges, service requests, and account updates while ensuring operational efficiency and service excellence.
This position reports to the Company’s territory Dispatcher.

Essential Duties and Responsibilities include, but are not limited to the following:
Customer Service & Account Support

Serve as the primary point of contact for customer inquiries regarding waste collection, bin rentals, disposal services, invoicing, and service requests.
Build and maintain positive customer relationships through professional and timely communication.
Resolve customer concerns, complaints, and service-related issues by coordinating with internal departments.
Provide customers with information regarding services, pricing, scheduling, and operational requirements.

Service Fulfillment & Scheduling

Process and manage customer orders for waste collection, roll-off bins, portable sanitation, recycling, and related services.
Coordinate service requests including deliveries, exchanges, pickups, and emergency service requirements.
Schedule and confirm customer appointments while ensuring operational capacity and route efficiency.
Monitor service completion and proactively communicate delays, schedule changes, or service disruptions.

Operations Coordination

Liaise with Dispatch, Drivers, Site Supervisors, and Operations teams to ensure service commitments are met.
Monitor daily service activities and assist with resolving operational issues impacting customer service.
Ensure accurate documentation of service requests, work orders, and customer communications.
Support route optimization and scheduling activities as required.

Data Management & Reporting

Maintain accurate customer records within company systems.
Update service information, customer accounts, and operational data in ERP and CRM platforms.
Generate reports related to customer service activities, service completion, and operational performance.
Assist with tracking service metrics and customer satisfaction initiatives.

Continuous Improvement

Identify opportunities to improve customer service processes and operational efficiency.
Support implementation of customer experience initiatives and process improvements.
Participate in departmental projects and cross-functional initiatives as required.

Qualification & Experience:

Post-secondary education in Business Administration, Customer Service, Logistics, Supply Chain, or a related field is preferred.
Equivalent combinations of education and experience will be considered.
2–5 years of experience in customer service, dispatch coordination, logistics, transportation, waste management, construction services, or a related industry.
Experience working in a fast-paced operational environment is preferred.
Strong customer service orientation and relationship management skills.
Excellent verbal and written communication abilities.
Ability to manage multiple priorities and changing customer demands.
Strong problem-solving and conflict-resolution skills.
High attention to detail and organizational skills.
Ability to work collaboratively with Operations, Dispatch, Drivers, and Sales teams.
Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams.
Experience with ERP, CRM, dispatching, or routing software is considered an asset.
Knowledge of waste management, environmental services, transportation, or construction operations is preferred.

Key Performance Indicators (KPIs)

Customer satisfaction and service quality.
Order and service request accuracy.
On-time service fulfillment.
Customer response and resolution times.
Data and account accuracy.
Operational coordination effectiveness.
Compliance with company policies and safety requirements.

Core Competencies

Customer Focus
Accountability
Communication
Teamwork & Collaboration
Problem Solving
Adaptability
Attention to Detail
Service Excellence

Why This Role Matters
At YORK1, delivering exceptional service to our customers is critical to our success. The Customer Fulfillment Specialist plays a key role in ensuring that customer requests are executed accurately, efficiently, and on time. By coordinating closely with customers, operations, dispatch, and field teams, this position helps maintain service excellence, strengthen customer relationships, and support operational performance.
The role directly impacts customer satisfaction, service reliability, revenue generation, and YORK1's reputation as a trusted environmental and waste solutions partner. Through proactive communication, problem-solving, and attention to detail, the Customer Fulfillment Specialist helps ensure seamless service delivery while supporting the company's commitment to operational excellence and customer-focused solutions.

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Affinez votre recherche

dispatch supervisor emplois - greater toronto area, on

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