1 meilleure offre (banquet supervisor, alliston on) (à pourvoir)

Banquet Supervisor
Nottawasaga Inn Resort —Alliston, ON
- De 22,00 $ à 24,83 $ de l’heure
- Fins de semaine au besoin
- Gestion des stocks
- Service à la clientèle
- Gestion de restaurant
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
il y a 5 jours

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Banquet Supervisor

Nottawasaga Inn Resort -
Alliston, ON

Postuler rapidement

Détails du poste

Permanent | Temps plein
De 22,00 $ à 24,83 $ de l’heure
Il y a 5 jours

Profil recherché

Dressage de la table
Gestion des stocks
Service à la clientèle
Formation et mentorat du personnel de la restauration
Certificat de manipulateur d'aliments
Coaching
Politiques de santé et sécurité au travail
Gestion de restaurant
Systèmes d'information sur les matières dangereuses utilisées au travail
Gestion des horaires
Gestion d'équipe
Service à la clientèle
Formation du personnel
Orientation axée sur le service à la clientèle
Réglementation en santé et sécurité du travail (SST)
Nettoyage
Formation et développement
Service aux visiteurs
Coaching en milieu de travail
Résolution des problèmes de la clientèle
Délégation
Compétences en communication
Interaction avec les clients
Coordination d'équipe
Coordination logistique d'événements
Certificat Smart Serve

Description complète du poste

Position Summary

The Banquet Supervisor oversees the setup, execution, and breakdown of banquet events, ensuring exceptional guest service and smooth operational flow. This role supports the Banquet Manager by coordinating staff, maintaining service standards, and ensuring compliance with Ontario’s hospitality, health, and safety regulations.

Must have mandatory Dining Room Manager experience.

Key Responsibilities

Event Operations

Supervise the setup of banquet rooms according to event orders, including décor, table settings, AV requirements, and layout.
Ensure events run on schedule and adjust plans as needed to meet client expectations.
Oversee food and beverage service, ensuring quality, timing, and presentation standards are met.
Conduct pre‑event briefings with staff to review event details, service expectations, and safety protocols.

Staff Leadership

Assign tasks and supervise banquet servers, bartenders, and support staff.
Train new team members on service standards, safety procedures, and customer service.
Monitor staff performance and provide coaching or feedback as needed.
Foster a positive, professional, and collaborative team environment.

Customer Service

Act as the primary point of contact for clients during events.
Address guest concerns promptly and professionally.
Ensure a high level of customer satisfaction throughout the event.

Compliance & Safety

Ensure compliance with Ontario health and safety regulations, including WHMIS and Occupational Health & Safety Act requirements.
Maintain cleanliness and organization of banquet spaces and storage areas.

Administrative Duties

Review and interpret Banquet Event Orders (BEOs).
Assist with inventory control of linens, equipment, and supplies.
Report staffing needs, equipment issues, and event feedback to management.
Support scheduling and payroll input as required.

Qualifications

3+ years of experience in banquet management, dining room management, or similar hospitality leadership roles.
Smart Serve certification (required in Ontario).
Knowledge of Ontario health and safety standards.
Strong leadership, communication, and problem‑solving skills.
Ability to work flexible hours, including mornings, evenings, weekends, and holidays.
Ability to lift up to 40 lbs and stand for extended periods.

Dining Room Management

Oversee daily dining room operations, including staff scheduling, floor management, and guest flow.
Maintain high service standards and ensure consistent guest satisfaction.
Resolve guest concerns promptly and professionally.
Monitor cleanliness, ambiance, and readiness of the dining room.

Core Competencies

Leadership and team coordination
Customer service excellence
Time management and multitasking
Conflict resolution
Attention to detail
Professional communication

Work Environment

Fast‑paced hospitality setting (hotel, event venue, golf club, conference centre).
Shifts vary based on event schedules.
Requires physical activity, including lifting, bending, and long periods of standing.

*Availability to accommodate persons with disabilities.

Job Types: Full-time, Permanent

Pay: $22.00-$24.83 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
Life insurance
On-site gym
On-site parking

Ability to commute/relocate:

Alliston, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Banquet: 3 years (preferred)

Licence/Certification:

Smart Serve (preferred)
Food Handler Certification (preferred)

Work Location: In person

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Banquet Supervisor

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