9 meilleures offres (support analyst, barrie, on) (à pourvoir)

Deskside Support Analyst, FoxWise
Compugen Inc —Ontario
- De 21 $ à 38 $ de l’heure
- Temps plein
- Travail hybride
- Informatique
- Windows
- Diplôme universitaire non requis
ITSM Business Process Analyst - Contract
Compugen Inc —Ontario
- De 50 $ à 75 $ de l’heure
- Contrat
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
il y a 6 jours
Senior Workday HRIS Analyst
Medavie —Ontario
- De 75 000 $ à 90 000 $ par an
- Temps plein
- Télétravail
- Esprit d'analyse
- Baccalauréat
- Intelligence artificielle
- Assurance Dentaire
- Assurance Vision
il y a 14 jours
User Support Analyst
HK Kolmar Canada —Barrie, ON
- De 22 $ à 25 $ de l’heure
- Temps plein
- Anglais
- Windows
- Microsoft Office
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 4 jours
Network Operations Analyst IV
TD Bank —Barrie, ON
- De 69 700 $ à 98 400 $ par an
- 12 Heures
- Diplôme universitaire non requis
- Réseaux informatiques
- Compétences en communication
- Congés payés
Financial Data Analyst
NorthLake Financial ULC —Barrie, ON
- À partir de 45 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Excel
- Informatique
- Analyse de données
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Business Analyst - Systems
Napoleon —Barrie, ON
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 14 jours
IT Student (Co-op Term)
Albarrie Canada Limited —Barrie, ON
- 20 $ de l’heure
- Temps plein
- Informatique
- Stage/coop
Postuler rapidement
il y a 14 jours
Pension and Benefits Analyst
Metrolinx —Canada
- 82 683 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Office
- Esprit d'analyse
- Assurance Dentaire
il y a 6 jours

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ITSM Business Process Analyst - Contract
Compugen Inc —Ontario
Demonstrated ability to develop workshop presentations and process documentation (Microsoft Visio, PowerPoint, Word skills).
De 50 $ à 75 $ de l’heure
il y a 6 jours

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System Support Analyst
Partners in Credit Inc —Thornhill, ON
*Custom Application Support:* Provide Tier 2/3 support for proprietary business applications, diagnosing workflow issues, resolving bugs, and escalating to…
De 42 000 $ à 45 000 $ par an
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Network Analyst
SmartONE Solutions Inc. —Richmond Hill, ON
Valid driver’s license and ability to travel to GTA sites. Post‑secondary degree, diploma, certificate, or equivalent experience in a related technical field.
De 65 000 $ à 75 000 $ par an
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : support analyst (barrie, on)

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Deskside Support Analyst, FoxWise

Compugen Inc -
Ontario

Postuler dès maintenant

Détails du poste

Permanent | Temps plein | Contrat | Contrat à durée déterminée
De 21 $ à 38 $ de l’heure

Profil recherché

Certification ITIL
Informatique
Gestion des incidents
iOS
Windows
Compétences en communication
CompTIA A+
Intune
Gestion du temps
VPN

Description complète du poste

Job Title/Titre d'emploi

Deskside Support Analyst, FoxWise

Vacancy No / Numéro de poste vacant

VN9623

Company Name/Nom de l'entreprise

Foxwise

Work Location

Any location in Ontario

Pay Range / Rémunération

Base Compensation: $21-$38 Hourly *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $40950-$74100 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Job Details/Détails du poste

About FoxWise

Founded in 2000 and headquartered in the nation’s capital, FoxWise is a First Nation firm specializing in the provision of IT solutions and services. FoxWise was established to provide IT services to federal government departments and to First Nations, Inuit and Métis communities. As a First Nation company, FoxWise prides itself on working in a meaningful way with communities and clients. Our Culture
FoxWise holds First Nations values and concepts at its core. We respect the unique cultures and histories of Indigenous communities and employ First Nation approaches in all of our work. FoxWise actively seeks to recruit, train and hire an Indigenous workforce. With extensive experience working with Indigenous communities and government, FoxWise is a strong team of First Nations experts.

Position Overview:

Join our team as a Deskside Support Analyst supporting a key customer in a fast-paced, enterprise environment. In this client-facing role, you’ll deliver hands-on technical support, troubleshoot issues, and ensure a seamless end-user experience across devices and platforms.

This is a contract opportunity (16 months) with on-site presence one day per week at each of two locations within the GTA. There is potential for this role to transition into a full-time, permanent role.

We’re looking for a customer-centric, solutions-driven professional who thrives in a collaborative environment and is passionate about delivering high-quality IT support.

Location:
Oakville and Oshawa Ontario

Key Responsibilities:

Serving as the first point of contact for users seeking technical assistance
Provide end-user support through multiple contact channels including phone, chat, email, and deskside
Build relationships with users both in person and over the phone
Perform initial problem analysis and triage problem to other staff or teams as necessary
Multi-platform (Microsoft Windows, Apple macOS) support for desktop/laptop and mobile devices (Apple iOS and Android) hardware/software, operating systems, applications, networks, and peripherals (printers, MFPs, projectors)
Support for endpoint provisioning, deployment, and management using tools such as Windows Autopilot and Microsoft Intune
Support end-users use of cloud services such as Microsoft 365 (Office, Teams)
Support for remote access configurations including Virtual Private Network (VPN)
Support for A/V IT equipment, including video conferencing, in technology-enabled meeting rooms
Own the input and follow incidents/requests through to fulfillment and keep the customer updated
Performing remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and details provided by customers
Create knowledge base articles in support of both internal IT and end users
Support hardware moves and relocation projects as required
Daily incident management
Daily request fulfillment

Skills & Qualifications:

Possess a degree, diploma or certificate in Computer Science, or related discipline or equivalent work experience
2-5 years of Deskside Support for enterprise customers
COMPTIA A+ and ITIL Certification an asset
Knowledge of incident and problem management tools and processes
Knowledge of supporting endpoint solutions within a multi-platform environment
Knowledge of support of mobility devices (iOS and Android) onsite and remote with the vendor
Familiarity with hardware and software lifecycle
Strong troubleshooting skills
Excellent written and verbal communication skills, intuitive and empathetic listening skills
Ability to present ideas in a user-friendly language
A sense of urgency to complete tasks and assignments
Ability to take direction and follow practices and procedures consistently and accurately
Good time management skills, ability to manage multiple priorities
Ability to work independently as well as in a team environment
Knowledge of Indigenous communities and culture is considered an asset

What FoxWise Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement
At FoxWise, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

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support analyst emplois - barrie, on

Deskside Support Analyst, FoxWise

ITSM Business Process Analyst - Contract

Senior Workday HRIS Analyst

User Support Analyst

Network Operations Analyst IV

Financial Data Analyst

Business Analyst - Systems

IT Student (Co-op Term)

Pension and Benefits Analyst

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : support analyst (barrie, on)

About FoxWise

Position Overview:

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