2 meilleures offres (it support, brandon mb) (à pourvoir)

IT Coordinator
MNP —Brandon, MB
- Heures supplémentaires
- Service à la clientèle
- Anglais
- Windows
IT Helpdesk Assistant
Brandon University —Brandon, MB
- 17,63 $ de l’heure
- Temps partiel
- Sens de l'organisation
- Compétences en communication
il y a 6 jours

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IT Coordinator
MNP —Brandon, MB
You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus…
IT Helpdesk Assistant
Brandon University —Brandon, MB
All qualified individuals who may contribute to the diversification of the University, especially women, persons with disabilities, Indigenous persons,…
17,63 $ de l’heure
il y a 6 jours

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IT Coordinator

MNP -
Brandon, MB

Postuler dès maintenant

Détails du poste

Permanent

Profil recherché

Français
Téléphonie
Systèmes d'exploitation
Service à la clientèle
LAN
Anglais
Windows
DHCP
Support informatique
Scriptage
Réseaux informatiques
DNS
Service Now
Systèmes de gestion de documents

Description complète du poste

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology - Support Services team as an IT Coordinator. This diverse team of tech-savvy problem solvers embraces digital transformation, and the possibilities technology brings to the future of our industry. As a trusted advisor, you’ll support, utilize, and maintain MNP’s technology to ensure smooth IT operations, enabling team members to work efficiently and effectively.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

Provide deskside support to team members both locally and remotely across Canada
Support the deployment, configuration and use of our core set of applications, including tax and accounting applications
Provide technical support relating to desktop, laptop, printers, scanner configuration and mobile devices
Implement and maintain equipment standards, policies and support processes
Install software and deploy hardware as required
Perform data recovery operations
Utilize ServiceNow ticketing and Knowledge Base systems
Be able to work independently and as a member of a larger Technology team
Deliver one on one and group training, both in person and remotely
Flexibility to work overtime, as necessary
Availability to work occasional shifts outside of standard hours or in an on-call rotation, as necessary
Maintain flexibility to travel regionally

Skills and Experience

Technologically savvy, with a strong ability to learn new applications, platforms, and systems quickly
Relevant IT support experience is considered an asset
Demonstrated customer service experience
An understanding of the following core technical concepts:
- Directory services and identity/access management
- Basic networking concepts (e.g., LAN/WAN, DHCP, DNS, routing)
- Installing, configuring, and troubleshooting print devices
- Hardware imaging and deployment processes
- Backup and recovery systems
- Audio-visual and meeting room technology
- Scripting fundamentals (e.g., command-line or automation scripting)
Knowledge of common desktop operating systems and enterprise productivity suites is considered an asset, including:
- Modern Windows-based operating systems
- Cloud-based productivity suites (email, document storage, collaboration tools)
A basic understanding of telephony systems and unified communications concepts
Familiarity supporting business-critical applications typically used in professional services environments (e.g., accounting, tax preparation, document management, workflow tools) is considered an asset
Experience with IT asset management practices and lifecycle planning is preferred
Experience working with business stakeholders to understand requirements and translate them into technical needs is highly beneficial
Written and verbal English language skills, with French considered an asset

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

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