20 meilleures offres (canada job bank, calgary, ab) (à pourvoir)

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Branch Operator – Calgary

Vancouver Bitcoin
Calgary, AB

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Détails du poste

Permanent | Temps plein
24 $ de l’heure

Profil recherché

Utilisation d'un ordinateur
Fidélisation de la clientèle
Service à la clientèle
Pas d'expérience requise
Développement commercial
Compétences en informatique
Gestion de vente au détail
Manipulation d'argent
Compétences en communication

Description complète du poste

Branch Operator – Calgary

Location: Calgary, AB
Job Type: Full-time, permanent
Compensation: $24/hour + structured branch growth bonus opportunity
Schedule: Monday to Friday, daytime business hours

About Vancouver Bitcoin

Vancouver Bitcoin is a Canadian money services business operating physical cryptocurrency exchange locations in Canada. We help clients buy and sell cryptocurrency in person through a secure, non-custodial exchange model.

We are hiring a full-time Branch Operator for our Calgary location. This role is ideal for someone who is reliable, detail-oriented, comfortable handling cash, and motivated to take ownership of a local branch.

This is not a traditional bank teller role. You will be responsible for daily branch operations, customer service, transaction processing, cash handling, compliance procedures, and helping us improve the Calgary branch over time.

About the Role

You will be the primary on-site representative for our Calgary location. Your work will include assisting customers, processing cryptocurrency buy and sell transactions, completing required identity verification steps, handling cash accurately, and following daily opening and closing procedures.

This role is more than a standard teller position. Calgary is an important branch for us, and we believe it has significant room to grow with the right person operating it. We are looking for someone who can manage the branch professionally day to day while also helping improve customer experience, repeat business, local awareness, and overall branch performance.

For the right candidate, this role includes the opportunity to participate in Calgary branch growth through a structured performance bonus. The bonus is tied to branch performance and is subject to strong compliance, cash accuracy, customer service, documentation, and security standards.

Prior cryptocurrency experience is not required. Strong judgment, reliability, professionalism, and attention to detail are more important.

Responsibilities

Open and close the Calgary branch according to company procedures
Assist customers with in-person cryptocurrency buy and sell transactions
Handle cash accurately and complete daily reconciliation
Verify customer identity and complete required KYC/AML steps
Follow internal compliance, fraud-prevention, and security procedures
Maintain a clean, professional, and secure branch environment
Explain transaction steps clearly and professionally to customers
Communicate with management regarding unusual transactions, customer concerns, or operational issues
Help identify practical ways to improve Calgary branch performance, customer experience, and local growth

What We Are Looking For

We are open to candidates from a range of backgrounds. You may be an experienced teller, currency exchange employee, retail supervisor, assistant manager, customer service professional, or someone with strong cash-handling experience and the right attitude.

The right candidate will be:

Reliable, punctual, and comfortable working independently
Trustworthy and capable of handling cash and sensitive customer information
Detail-oriented and able to follow step-by-step procedures accurately
Professional, calm, and clear when helping customers
Comfortable using computers, web-based tools, and transaction software
Motivated to take ownership of the branch rather than simply complete tasks
Interested in learning about cryptocurrency, compliance, and financial operations

Requirements

Prior cash-handling experience in banking, currency exchange, retail, hospitality, or another high-trust environment
Strong customer service and communication skills
Comfort working independently as the primary on-site employee
Ability to follow compliance, security, and operational procedures carefully
High attention to detail
Basic computer proficiency
Ability to pass background, reference, and other pre-employment checks

Nice to Have

Experience in banking, currency exchange, financial services, retail management, or branch operations
Prior experience opening or closing a store or branch
Experience with cash reconciliation, transaction records, or compliance procedures
Interest in Bitcoin, cryptocurrency, or financial technology
Sales, local business development, or customer retention experience

What We Offer

Starting compensation of $24/hour
Structured branch growth bonus opportunity for the right candidate
Bonus potential tied to Calgary branch performance, customer service, operational accuracy, and compliance standards
Full-time, stable weekday schedule
Paid on-site breaks where operational coverage requires you to remain available
Training on our systems, procedures, and compliance requirements
Direct communication with management in a small, established company
Opportunity to take ownership of an underdeveloped branch and help grow it over time

Why This Role May Be a Good Fit

This role is a good fit for someone who wants more responsibility than a standard teller or cashier position. You will be trusted to operate the Calgary branch professionally, handle transactions accurately, and help create a positive in-person experience for customers.

We are especially interested in candidates who take pride in reliability, ownership, and continuous improvement.

How to Apply

Please submit your resume and a short note outlining your relevant experience with cash handling, customer service, independent work, branch operations, or local business growth.

Pay: $24.00 per hour

Benefits:

Casual dress
Dental care
On-site parking
Paid time off
Profit sharing

Work Location: In person

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Branch Operator – Calgary

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : canada job bank (calgary, ab)

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