Join our Finance team as an Accounting Analyst! Join Sunstar and play a key role in supporting the financial integrity of our business by managing trade spend, customer deductions, and financial reporting processes. This is an exciting opportunity to combine accounting expertise with cross-functional collaboration, helping to drive accuracy, efficiency, and business performance.
About Sunstar
Sunstar Canada, Inc., based in Guelph, Ontario, is part of the global Sunstar Group, a leader in oral care dedicated to improving overall health and well-being through innovative products and solutions. While connected to a broader global organization, our Canadian team operates with a strong local identity, working collaboratively to serve customers across the country. We are known for delivering high-quality oral care products and building strong relationships with both consumers and oral care professionals.
At Sunstar Canada, we believe our people are the foundation of our success. We foster a collaborative, innovative, and agile culture that encourages teamwork, continuous improvement, and a strong sense of community within our Guelph office.
Join us and become part of a team that combines global expertise with local impact.
About the Role
As an Accounting Analyst, you will be the primary owner of trade deduction management within the business, supporting both Finance and Sales through the accurate processing, validation, and reporting of trade promotions, deductions, rebates, and related accruals.
In this role, you will serve as a key control point in the trade promotion lifecycle, ensuring customer agreements are accurately reflected in financial records, and that trade spend is effectively tracked, analyzed, and resolved. You will work closely with Sales, Accounts Receivable, Customer Service, and Finance teams to manage approximately $8 million in annual trade deductions while supporting financial accuracy and strong internal controls.
What You'll Do
- Review, process, and validate trade promotions, rebates, discounts, and customer deductions in accordance with customer agreements
- Upload and maintain trade promotions within Microsoft Dynamics 365 and related systems, ensuring accurate application to invoices and accruals
- Investigate, analyze, and resolve trade-related claims, pricing discrepancies, and logistics-related deductions
- Review and clear deductions while ensuring alignment with contractual terms and company policies
- Monitor and manage approximately $8 million in annual trade deductions, ensuring timely resolution and financial accuracy
- Support the preparation and analysis of trade spend accruals and related financial reporting activities
- Prepare reports and analysis related to deduction trends, aging, trade spend performance, and key business metrics
- Partner with Sales to understand promotional activity and ensure accurate financial treatment and reporting
- Support month-end close activities, including reconciliations, accrual analysis, and variance reporting
- Collaborate with Accounts Receivable to resolve outstanding deductions, disputes, and account balances
- Communicate with customers via phone and email to investigate discrepancies and support payment processing
- Support credit hold management and account review activities as required
- Partner with cross-functional teams to identify process improvements and enhance trade spend management workflows
- Maintain accurate documentation and records to support audit, compliance, and internal control requirements
What You Bring
- Post-secondary education in Accounting, Finance, or a related field
- 5–7 years of experience in accounting, accounts receivable, trade spend, deduction management, or a related finance role
- Experience managing trade deductions, rebates, customer claims, and dispute resolution in a high-volume environment
- Strong understanding of Accounts Receivable processes, including aging, collections, and deduction management
- Experience working with ERP systems; Microsoft Dynamics 365 experience is considered a strong asset
- Experience in a consumer goods, retail, distribution, or trade-driven environment preferred
- Strong analytical and problem-solving skills with the ability to identify trends, risks, and opportunities
- Excellent organizational skills and the ability to manage multiple priorities and deadlines
- Exceptional attention to detail and commitment to financial accuracy
- Strong communication and relationship-building skills with the ability to work effectively across departments and with external customers
- Proficiency with Microsoft Office, particularly Excel
The base salary range for this position is $70,000.00 – $72,000.00 annually, depending on experience, skills, and qualifications. This represents base salary only and does not include other components of our total compensation package, which may include an annual bonus and other incentives. Additional details regarding total rewards will be discussed with candidates who move forward in the recruitment process.
Career opportunities will be posted for a minimum of five (5) business days. Posting periods may be extended or shortened based on business needs, and applications will be reviewed on a rolling basis.
What You'll Gain
- A purpose-driven organization focused on improving health and wellness around the world
- A strong, team-oriented culture that values collaboration, recognition, and employee engagement
- Opportunities for career growth and development within a global organization
- Competitive compensation, including bonus opportunities
- Comprehensive benefits coverage, including medical, dental, and vision plans
- Access to corporate perks and employee discount programs (including GUM products)
- Recognition programs, employee celebrations, and milestone acknowledgements
- Hybrid work opportunities (depending on role and department)
- Opportunity to collaborate with Finance, Sales, Customer Service, and Operations teams to drive business performance and continuous improvement
Work Environment
Enjoy the flexibility of a hybrid role while connecting in-person at our Guelph, Ontario office, easily accessible via public transit.
Sunstar is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We are committed to providing accommodation for individuals with disabilities throughout the recruitment process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process, please let us know, and we will work with you to meet your needs. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $70,000.00-$72,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home
Application question(s):
- Do you have experience managing customer deductions, rebates, trade promotions, or claims?
- Do you have experience with AR processes including deductions, aging, collections, and dispute resolution?
- Briefly describe your trade deduction and customer claims experience.
Experience:
- Accounting, AR, trade spend, deductions, or finance: 5 years (preferred)
Work Location: Hybrid remote in Guelph, ON N1K 1C7
