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Insurance Services Seller Support Specialist
Copart —Pickering, ON
- De 24,60 $ à 27,71 $ de l’heure
- Heures supplémentaires
- Bilingue
- Microsoft Word
- Service à la clientèle
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Insurance Services Seller Support Specialist

Copart -
Pickering, ON

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Détails du poste

Temps plein
De 24,60 $ à 27,71 $ de l’heure

Profil recherché

Bilingue
Microsoft Word
Service à la clientèle
Microsoft Office
Diplôme d'études secondaires
Sens de l'organisation
Compétences en informatique
Dactylographie
Compétences en communication

Description complète du poste

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

The Seller Support role provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the Specialist offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed and understanding client needs and offering solutions and support.

This is a fully Remote role, must be located within Toronto, ON and travel into office occasionally.

Essential Duties:

The position may expand to include Chat and Email Customer Support.
Answer and place calls in a professional manner.
- (Knowledge, level of professionalism, time to place follow-up calls)
Focus on a call resolution and use company resources to gather information and offer solutions to meet customer needs.
Other duties as assigned.

Required Skills & Experience:

Two years of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Proficient with office equipment
Attention to detail
Problem-solving
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Computer proficiency (MS Office Word / Suite).
Typing speed 45 words per minute.
Excellent communication skills - verbal and written.
Must be able to work under pressure and meet time-sensitive deadlines.
Must be able to work independently with little supervision.
Must be able to view a computer screen for a significant portion of the workday.
Strong organizational skills

Compensation: $24.60 - $27.71 hourly/CAD

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

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Insurance Services Seller Support Specialist

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