1 meilleure offre (customer experience agent, columbus) (à pourvoir)

Customer Service and administrative Representative
Tammy Insurance Agency —Oshawa, ON
- De 19 $ à 22 $ de l’heure
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Compétences en communication
- Heures d'arrivée et de départ flexibles
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Customer Service and administrative Representative

Tammy Insurance Agency
Oshawa, ON

Postuler rapidement

Détails du poste

Temps partiel
De 19 $ à 22 $ de l’heure

Profil recherché

Utilisation d'un ordinateur
Service à la clientèle
Études postsecondaires
Diplôme d'études secondaires
Compétences en communication

Description complète du poste

Benefits:

Competitive salary
Donation matching
Flexible schedule

Our team is looking for a Customer Service Representative to help perform a variety of tasks within our insurance office. They will be helping by answering calls/ emails, greeting customers and many other tasks. A Customer Service Representative will need to be flexible, well organized and eager to learn from the best. We are looking for top prospects who will help our team accomplish exciting projects and assignments in a fast-growing industry.

Responsibilities

Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.

Job Requirements:

Professionalism and attention to detail.
Ability to multitask.
Strong communication and verbal skills.
Ability to work in a fast paced environment.
Active and responsible team member.
Ability to take orders.
Strong organizational and prioritization abilities.
Ability to communicate with managers.

Qualifications:

High school diploma.
post secondary education, either completed or currently enrolled
Knowledge of or ability to read and comprehend contracts.
Ability to use computer software and ease with communication technology.
Experience with operations/ customer service.
Second language is a plus.
Continuous desire to improve.

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

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Customer Service and administrative Representative

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