20 meilleures offres (customer service manager, columbus) (à pourvoir)

Sales Manager
Durham Harley-Davidson —Oshawa, ON
- De 100 000 $ à 125 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Vente
- Service à la clientèle
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 6 jours
Territory Operations Manager
Just Lubes Ltd. (Jiffy Lube) —Ontario
- De 75 000 $ à 85 000 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Développement commercial
- Capacités de présentation
- Réductions Tarifaires
- Indemnité kilométrique
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Sales Manager, Williamson GM
Williamson GM —Uxbridge, ON
- De 100 000 $ à 150 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Vente
- Service à la clientèle
- Assurance Dentaire
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16 h
Area Sales Manager
Winpak Ltd —Ontario
- Télétravail
- Bilingue
- Vente
- Marketing
- Assurance Invalidité
- Assurance Dentaire
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Commercial / Architectural Territory Manager
Lynden Door Canada —Ontario
- Temps plein
- Vente
- Gestion de projet
- Capacités de présentation
- Assurance Dentaire
- Assurance Vision
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Pharmacy Manager
Loblaw Companies Limited —Oshawa, ON
- De 53,55 $ à 69,30 $ de l’heure
- Temps plein
- Expérience en gestion
- Service à la clientèle
- Baccalauréat
il y a 2 jours
ITSM Operations & Process Lead
Ontario Power Generation —Oshawa, ON
- De 1 664,34 $ à 2 583,30 $ par semaine
- Contrat
- Travail hybride
- Baccalauréat
- Déplacements à prévoir
- Affaires
Regional Operations Manager
Reliance Home Comfort —Oshawa, ON
- Temps plein
- Capacités de présentation
- Négociation
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Fixed Operations Manager
Action Car and Truck Accessories —Whitby, ON
- De 65 000 $ à 75 000 $ par an
- Temps plein
- Gestion des stocks
- Expérience en supervision
- Contrôle de la qualité
- Assurance Dentaire
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Territory Sales Manager
Frontline Process Solutions —Ontario
- De 80 000 $ à 110 000 $ par an
- Temps plein
- Télétravail
- Logiciels de GRC/CRM
- Déplacements à prévoir jusqu'à 50%
- Vente
- Assurance Dentaire
- Congés payés
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Store Manager
Prime Communications Canada Inc —Uxbridge, ON
- 18,75 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Leadership
- Assurance Dentaire
- Programme d'Aide aux Employés
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Restaurant Manager- Newcastle OnRoute
ONroute —Clarington, ON
- De 49 300 $ à 69 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Congés payés
Postuler rapidement
il y a 1 jour
Lumber Yard Lead Hand
Moulton & Co. Ltd. —Bowmanville, ON
- De 20 $ à 23 $ de l’heure
- Temps plein
- Expérience en gestion
- Vente
- Service à la clientèle
- Réductions Tarifaires
- Régimes de participation aux bénéfices
Postuler rapidement
il y a 9 jours
Territory Manager - Home Depot (12 month contract)
Stella-Jones Inc. —Ontario
- De 50 000 $ à 63 000 $ par an
- Temporaire
- Microsoft Powerpoint
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
Regional Manager, Health Services
Dynacare —Oshawa, ON
- De 72 000 $ à 90 000 $ par an
- Temps plein
- Expérience en laboratoire
- Microsoft Office
- Compétences en informatique
- Programmes de Bien-être
- Plan d'actionnariat des employés
il y a 9 jours
Office Manager
Dentistry Professional Corporation —Whitby, ON
- À partir de 30 $ de l’heure
- Temps plein
- Expérience en gestion
- Cabinet médical
- Expérience administrative
- Assurance Dentaire
- Congés payés
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Regional Sales Manager
Premier Equipment —Orono, ON
- De 100 000 $ à 130 000 $ par an
- Temps plein
- Vente
- Marketing
- Microsoft Office
- Régimes de participation aux bénéfices
- Assurance Dentaire
Customer Service Manager - Temporary Assignment
Walmart Canada —Whitby, ON
- À partir de 18,55 $ de l’heure
- Temps partiel
- Service à la clientèle
Service Manager
Drive Autogroup —Pickering, ON
- De 85 000 $ à 120 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Leadership
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Sales Manager - Solar
Brightworks Energy Inc. —Whitby, ON
- De 46 175,40 $ à 177 545,35 $ par an
- Fins de semaine au besoin
- Travail hybride
- Vente
- Service à la clientèle
- Microsoft Office
Postuler rapidement

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Sales Manager

Durham Harley-Davidson
Oshawa, ON

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Détails du poste

Temps plein
De 100 000 $ à 125 000 $ par an
Il y a 6 jours

Profil recherché

Logiciels de GRC/CRM
Audit financier
Vente
Gestion des ventes
Service à la clientèle
Permis de catégorie M
Inscription de vendeur de véhicules automobiles
Leadership
Permis de catégorie G
Compétences en communication
Expérience en concession
Gestion du temps

Description complète du poste

Join the Novus Automotive Group at Durham Harley-Davidson!

Why Durham Harley-Davidson?

At Durham Harley-Davidson, we believe our people are our greatest asset. We are committed to creating an environment where employees are empowered to grow, challenge themselves, and deliver unforgettable experiences to our customers.

If you’re a passionate leader who thrives on developing people, improving processes, and achieving outstanding results, we’d love to meet you.

Meet Novus Automotive: In 2024, we launched a forward-thinking dealership brand that encompasses six dealerships across the Durham Region, including Durham Harley-Davidson. We are Novus Automotive, dedicated to reshaping the relationship between dealerships and drivers by crafting seamless experiences that bring peace of mind to the road.

Apply today and help lead the next chapter at Durham Harley-Davidson.

Lead. Inspire. Deliver Results.

Position Overview:

Durham Harley-Davidson is looking for a dynamic, driven, and customer-focused Sales Manager to lead our Sales Department and help drive the dealership to the next level.

This role is much more than managing a sales floor. We are looking for a leader who is passionate about developing people, creating exceptional customer experiences, holding the team accountable, and delivering consistent results.

If you’re an energetic leader who enjoys coaching, building culture, and continuously improving processes, we’d love to hear from you.

Key Responsibilities:

Sales Leadership

Lead, motivate, and coach the Sales Team to consistently achieve and exceed sales targets.
Conduct daily sales meetings, one-on-ones, and performance reviews.
Monitor sales performance, closing ratios, appointments, and follow-up activities.
Foster a positive, high-performance culture built on accountability and teamwork.
Recruit, train, mentor, and develop Sales Professionals.

Customer Experience

Ensure every customer receives an exceptional buying experience from first contact through delivery.
Monitor and coach the dealership’s Customer Path process.
Resolve customer concerns promptly and professionally.
Ensure CRM follow-up standards are consistently met.
Promote long-term customer relationships and loyalty.

Sales Operations

Manage new and pre-owned motorcycle inventory alongside dealership leadership.
Work closely with the General Manager on pricing strategies, inventory management, and reducing aged inventory.
Monitor daily traffic, appointments, closing percentages, and sales pipeline.
Ensure all deals are accurate, compliant, and ready for delivery.
Maintain the dealership's online inventory to the highest standard, ensuring all units are accurately represented with professional photos, detailed descriptions, competitive pricing, and up-to-date information across the dealership website and online marketplaces.
Regularly audit online listings to ensure inventory is merchandised professionally and reflects the quality of the Durham Harley-Davidson brand.

Collaboration

Work closely with the Finance, Parts, MotorClothes, Service, and Marketing teams to maximize every sales opportunity.
Collaborate with the Marketing team to develop and execute sales campaigns, promotions, events, and digital marketing initiatives that drive showroom traffic, leads, and motorcycle sales.
Promote Chrome Design, Parts & Accessories, F&I products, Rentals, and dealership events throughout the customer journey.
Ensure smooth communication and accountability between all departments.
Participate in dealership events, community rides, open houses, and promotional activities.
Provide regular feedback to the Marketing team on market trends, inventory priorities, customer buying patterns, and opportunities to increase lead generation and sales conversion.

Reporting & Accountability

Track daily, weekly, and monthly sales performance.
Monitor key dealership KPIs.
Present performance updates and action plans during management meetings.
Drive continuous process improvement.

What We’re Looking For

Minimum 5 years of dealership sales management experience (automotive, powersports, RV, marine, or similar).
Valid Ontario G Driver’s and Motorcycle Licence.
OMVIC is a must.
Proven ability to coach and develop high-performing sales teams.
Strong leadership and communication skills.
Exceptional customer service mindset.
Strong organizational and time management skills.
Experience using CRM systems and dealership management software.
Results-driven with excellent problem-solving abilities.
Professional appearance and attitude.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

New & Used Motorcycle Sales
Gross Profit
Closing Ratio
Lead Response Time
Customer Satisfaction (CXI/CSI)
Follow-Up Compliance
CRM Activity
Parts & Accessories Penetration
F&I Penetration (working collaboratively with Finance)
Inventory Turn
Aged Inventory Reduction

What We Offer

Paid Time Off: 5 paid personal days, 3 weeks of vacation time (increased to 4 weeks after 5 years and 5 weeks after 10 years), 2 paid volunteer days, 3 paid bereavement days, and 5 paid new parent leave days.
Comprehensive Benefit Plan: Enrolment in our comprehensive benefit plan starting on day one.
Competitive Compensation: **Compensation for this role includes a base salary of $70,000, supplemented by a commission structure. Total earnings are performance-driven, offering strong earning potential for high performers.
5-day work week.
Employee pricing on Parts, Accessories, and MotorClothes (following successful completion of probation).
Ongoing training and professional development.
Opportunities for career growth within one of Canada’s premier Harley-Davidson dealerships.
A supportive, team-oriented work environment.
The opportunity to represent one of the world’s most iconic brands.

We thank you for your interest in employment with Durham Harley-Davidson, however, only applicants selected for an interview will be contacted.

Please note, this posting is intended to fill an existing vacancy within our organization.

Novus Automotive is committed to providing accessible employment practices that are following the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please contact [email protected].

Pay: $100,000.00-$125,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Ability to commute/relocate:

Oshawa, ON L1J 7A6: reliably commute or plan to relocate before starting work (required)

Experience:

dealership sales management: 5 years (required)

Licence/Certification:

OMVIC License (required)
M2 or M License (required)
Class G Driver's License (required)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service manager (columbus)

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