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Regular Full-Time Manager, Community Support Services

City of Oshawa -
Oshawa, ON

Postuler dès maintenant

Détails du poste

Temps plein
De 120 647 $ à 141 936 $ par an
Il y a 5 jours

Profil recherché

Certification RCR
Microsoft Office
Maîtrise
Bases de données
Baccalauréat
Certificat de premiers soins de base
Sens de l'organisation
Travail social
Leadership
Compétences en communication
Certification DEA

Description complète du poste

Job Number:

J0726-0267

Vacancy:

Regular Full-Time Manager, Community Support Services

Job Type:

Regular Full Time

Job Category:

Government

Department:

External Agencies

Union Group:

Exempt

Date Posted:

July 17, 2026

Closing Date:

August 7, 2026

Salary:

$120,647.00 - $141,936.00/Year

Weekly Hours:

36.25

Shift Work Required:

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A progressive city of 187,800 people located just a short 30-minute drive from Toronto, the City of Oshawa is one of Canada’s fastest growing communities that is exceptionally positioned to live, work, learn and invest. Its strategic pursuit of sustainable growth, excellent community service delivery and cooperative partnerships have enhanced its quality of life advantage, while maintaining a strong commitment to financial stewardship.

Reporting to the Executive Director, Oshawa Senior Community Centres, the Manager, Community Support Services oversees the delivery of Community Support Services programs and volunteer services to the clients of the Oshawa Senior Community Centres 55+ (OSCC 55+).

The Manager, Community Support Services, provides leadership and operational support to service teams and community partners, promoting OSCC 55+ services through collaboration, information sharing, and participation in meetings and training.

Responsibilities:

Oversee the planning, implementation, delivery, and continuous improvement of community support service programs, including the Adult Day Program, foot care, transportation, peer mentoring, meal services, physiotherapy, exercise and fall prevention, information seminars, wellness clinics, and volunteer services
Monitor service operations to ensure compliance with applicable legislation, regulatory requirements, and professional standards
Manage Adult Day Program operations, including scheduling, activity calendars and programming, protocols, and appropriate staff-to-client ratios
Oversee meal services in branch cafeterias, ensuring food safety compliance, quality standards, and appropriate menu and dietary options
Manage the foot care program, ensuring audits are completed and infection prevention and control standards are maintained
Oversee quality assurance activities for wellness and information services by maintaining the community resources database and ensuring contracted health service providers meet contractual obligations and service standards
Direct transportation services by ensuring appropriate staffing levels, operational efficiency, and compliance with transportation standards
Lead, mentor, and support employees and volunteers in the effective delivery of community support services
Manage volunteer services across the OSCC55+ locations
Build and maintain collaborative relationships with community agencies and partners through networking, liaison activities, and participation in community committees and partnerships
Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust
Other duties as assigned

Requirements:

Completion of a four (4) year university degree in Gerontology, Social Work, Health Sciences, or a related field of study, plus at least seven (7) years of management experience in community support or health services, including oversight of programs and facilities for older adults and clients with complex health conditions. Certification in Nonprofit Volunteer Management is a strong asset. Master’s degree is preferred.
Current First Aid/CPR/AED Certification is required
Experience working within the requirements of the Ministry of Health Community Support Services legislation, including administering client assessments, managing operational budgets, collecting and analyzing statistical data, preparing work plans and reports, building sustainable community partnerships, and promoting services
Understanding of the levels and complexities of dementia, with general knowledge of the medical, mental health, and physical conditions affecting older adults
Highly effective management and leadership skills to provide coaching, supervision, support, and guidance
Well-developed planning and organizational skills
Excellent oral and written communication skills to prepare reports and funding proposals, and to communicate effectively with clients, staff, management, volunteers, and other stakeholders
Proficiency in Microsoft Office is required; experience with relevant software applications (e.g., health databases) is an asset
Strong knowledge of and experience with:
- Ministry of Health Home Care and Community Services Act
- Personal Health Information Protection Act (PHIPA)
- Ontario Health East and Home and Community Support Services
- Resident Assessment Instrument Community-Health Assessment (RAI CHA)
- Integrated Assessment Record (IAR) software
- Ministry of Health Privacy, Consent and Confidentiality
- Coordinated Care Planning
- Regional Public Health Food Safety legislation

Possession and maintenance of a valid Ontario Driver's Licence in good standing (minimum Class "G"), a driver's abstract with no demerit points, and the ability to pass the Corporation's tests for motor vehicle operation
Daily access to reliable transportation to travel to the four (4) OSCC 55+ branch sites and various community service locations

As a condition of employment, the City of Oshawa will require successful candidates to provide a Criminal Records Check with Vulnerable Sector Search.

What the City Offers:

Competitive salary
Comprehensive benefits package
Pension (OMERS)
Professional development opportunities and/or education reimbursement
Paid professional association membership for certification maintenance
Free on-site parking
Employee perks and wellness programming

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.

Applicants who are currently employed by the City of Oshawa are asked to clearly indicate their status as an internal applicant in their application. Please ensure that you check your email regularly to receive any correspondence.

The City of Oshawa is situated on lands and waters within the Williams Treaties Territory, home to seven First Nation communities of the Michi Saagiig and Chippewa Anishinaabeg, who have cared for and maintained these lands from time immemorial and continue to do so to present day

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (OHRC). The City of Oshawa promotes the principles of diversity, equity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. The City of Oshawa encourages applications from women, Indigenous Peoples and persons of all cultures, ethnic origins, religions, abilities, ages, sexual orientations, and gender identities and expressions.

The City of Oshawa will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities and/or needs related to the OHRC. If you require an accommodation during the recruitment process or assistance with the application process please contact Human Resource Services. Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.

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