7 meilleures offres (technical support representative, columbus) (à pourvoir)

Customer Service Representative (CSR) - Inside Sales
Graybar —Oshawa, ON
- De 50 000 $ à 60 000 $ par an
- Repos la fin de semaine
- Microsoft Outlook
- Mathématiques de base
- Diplôme d'études secondaires
- Régimes de participation aux bénéfices
- Assurance Invalidité
Territory Manager (East Toronto)
MT Talent Solutions Inc. —Whitby, ON
- 75 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Développement commercial
- Capacités de présentation
- Jours fériés payés
- Congés payés
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il y a 1 jour
Commercial Customer Service Representative
Winters Technical Staffing —Ajax, ON
- De 29 $ à 34 $ de l’heure
- Temporaire
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
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il y a 6 jours
Independent Sales Partner - Physiotherapy & Medical Solutions.
Service d'électro-Thérapie inc. —Ontario
- Contrat
- Anglais
- Développement commercial
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il y a 13 jours
Customer Service Representative
Hubbell Incorporated —Pickering, ON
- De 55 100 $ à 78 000 $ par an
- Travail hybride
Outside Sales Representative
Electrozad —Oshawa, ON
- Microsoft Word
- Logiciels de GRC/CRM
- Microsoft Outlook
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- Assurance Dentaire
Commercial Lines Account Manager
Bryson & Associates Insurance Brokers Ltd. —Ajax, ON
- Temps plein
- Travail hybride
- Compétences rédactionnelles
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Customer Service Representative (CSR) - Inside Sales

Graybar -
Oshawa, ON

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Détails du poste

De 50 000 $ à 60 000 $ par an

Profil recherché

Prospection commerciale
Tarification
Développement des relations avec la clientèle
Recommandation de produits
Microsoft Outlook
Mathématiques de base
Études postsecondaires
Développement des relations avec la clientèle
Soutien technique
Diplôme d'études secondaires
Ventes internes
Mathématiques
Service à la clientèle
Orientation vers les ventes
Orientation axée sur le service à la clientèle
Sens de l'organisation
Appels sortants
Consultation auprès de la clientèle
Traitement des commandes
Compétences en communication
Interaction avec les clients
Négociation
Gestion du temps

Description complète du poste

Job Brief

This role proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position supports orders, pricing and billing.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches across Canada. As one of Canada's largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our Oshawa branch.

Customer Service Representative (CSR) – Inside Sales

Position Summary:

The Customer Service – Inside Sales Representative proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position provides our customers with a high level of service which includes delivering the highest quality customer care in accordance with corporate objectives and revenue goals.

Major Responsibilities:

Handle incoming and outgoing customer telephone calls in a courteous and professional manner, with a mandate to solicit orders from the existing customer base.
Coordinate the prompt handling of customer service requests including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims.
Handle written correspondence received from and sent to customers in a timely manner.
Assist and support Account Managers by providing technical support to customers and end users, as well as sharing information that will allow both parties to offer customers a total Graybar solution.
Consult with clients and customers after a sale to resolve problems and to provide support in an efficient and effective manner.
Provide customer feedback to the Branch Manager in a timely fashion.
Participate in training sessions, trade shows, branch meetings and sales meetings as requested.
Keep management informed of local competition and market conditions.
Track stock out items and recommend new stock items.
Deal with product related problems such as defective products, the return of products and warranty situations.
Other duties may be assigned as needed.

Preferred Skills & Experience:

Minimum Grade 12 education; however, a technical background (i.e. Electrical Engineering Technologist) or post-secondary education is considered an asset.
Broad knowledge of the company's products and services, with the ability to effectively present these to Graybar Canada’s customers.
One to three years of related sales experience considered an asset.
Must exhibit excellent time management and organizational skills.
Possess strong relationship building skills to cultivate and develop customer loyalty.
Ability to work with all levels of employees and management, both internally and externally.
Strong customer service and troubleshooting skills.
Exceptional conflict resolution, negotiation and objection handling skills.
Basic mathematical skills.
Excellent spoken and written communication skills.
Must demonstrate honesty and integrity.
Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
Willingness to go the extra mile.
Proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.

Graybar Canada offers a competitive compensation and benefits package including:

No Evening or Weekend Shifts
TELUS Health Virtual Care
Cost shared Health and Dental Benefits
Life & AD&D Insurance
Employee Profit Sharing Program
Long Term Disability Benefits
Group RRSP Matching
Corporate Fitness Membership Program
Employee Share Purchase Program
Computer Purchase Plan
Tuition Reimbursement Program
Service Awards Program

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.

Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.

We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

Salary Range:$50,000-60,000

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technical support representative emplois - columbus

Customer Service Representative (CSR) - Inside Sales

Territory Manager (East Toronto)

Commercial Customer Service Representative

Independent Sales Partner - Physiotherapy & Medical Solutions.

Customer Service Representative

Outside Sales Representative

Commercial Lines Account Manager

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