Are you a recent graduate in Health/Office Administration, Occupational Health, Human Resources, Paralegal studies, or any Health related field? OSI is a well-established Canadian Company in the business of care and we are looking for driven, caring individuals who share our same passion for helping individuals to return to work.
Organizational Solutions Inc. (OSI) is a Third party provider who specializes in Disability Management, believing in the quality of growth and the professional potential of all our staff. Founded in 2003, OSI’s journey is one of entrepreneurial achievement and professional development. Over the past fifteen years we have grown from a grassroots start-up into one of Canada’s leading Disability Management and Workers’ Compensation Claims management providers. Today OSI employs more than 130 highly specialized people and serves over 1,000 clients of all sizes in almost every industry.
As a member of OSI you can have the opportunity to work in an innovative environment and to engage in meaningful work and having a strong positive impact in providing, The Right Care, at the Right Time, for the Right Outcome©” within a dynamic, and talented team, while growing your own professionalism.
Job Summary / Accountabilities: Workers’ Compensation Claims Administrator
The Worker Compensation Claims Administrator role is responsible for focusing on No Lost time, managing the day-to-day, non-complex, Workers’ Compensation (WC) claims and appeals for ongoing and new clients. They are involved in the maintenance and development of practices and procedures for claims and disability management services, and they will communicate with key stakeholders in order to manage claims and perform return-to-work planning. . In conjunction with the performance of managing Workers' Compensation claims, a Workers Compensation Claims Administrator also positively represents OSI at meetings and events to communicate with current clients and encourage new clients to learn about OSI. This role also assists in work collaboratively with our team to provide solution-focused programs for clients.
Primary Duties and Responsibilities:
- Maintenance and development of practices and procedures for internal claims and workers’ compensation claims services
- Prepares reports and agendas
- Case Manager Administrative Tasks - Complete specified administrative tasks on all cases within designated time lines and KPM’s (e.g. Faxing, forms preparation, claim follow-ups, submissions to workers compensation boards, etc.)
- Explore innovative strategies to reduce duration and increase RTW
- Work collaboratively with employer, employee, MD, and all other stakeholders involved in WC process, to obtain additional information, provide claim status, and create action plans while maintaining confidentiality and privacy
- Escalate complicated claims as per criteria
- Assist with any / other administrative duties, as requested
- Bilingual (French/English) is an asset but not required
Minimum Required Skills and Experience:
- Relevant Education or Continuing Education in Health / Sciences, such as: Medical training, Medical Terminology, Occupational Health, Disability Management, or Paralegal continuous education
- Critical thinking skills, analytical reasoning
- High sense of urgency and prioritization skills
- Excellent customer service and communication skills (both written and verbal)
- Able to work as a key member of a team as well as independently.
- Ability to work within set procedure and policy to ensure the privacy protocols and standard operating procedures are adhered to at all times
- Strong proficiency and skills in the Microsoft Office Suites
- Office environment
- Ability to sit for prolonged periods of time
- Occasional travel to client locations, when needed
This job posting is for an existing vacancy
The base salary for this position is between $40,000 - $45,000 annually.
This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc.). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Recruiter will be able to provide additional details of the total compensation for this role.
OSI is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.
Organizational Solutions Inc. is committed to fair and accessible employment practices.
We will accommodate people with disabilities during the recruitment, assessment, hiring processes, and employment. Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.
Organizational Solutions Inc. uses artificial intelligence tools when screening, assessing, and selecting candidates for hire. The company acknowledges that these tools may introduce biases, stereotypes, or impermissible consideration of characteristics protected under the Human Rights Code, either inherently or as a result of information they receive and learn from. The company takes steps to eliminate biases that arise from the use of these tools, including reviewing all applications.
To the extent possible, the company verifies and validates the results produced by these tools. Organizational Solutions Inc. takes steps to protect the confidentiality of information entered into artificial intelligence tools, including removing personal information as necessary.
Pay: $40,000.00-$45,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Work Location: Hybrid remote in Edmonton, AB T6A 0J3
