2 meilleures offres (guest service agents, huntsville, on) (à pourvoir)

Guest Service Agent
Home2 Suites by Hilton Huntsville —Huntsville, ON
- De 18,00 $ à 18,50 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Hôtel
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il y a 2 jours
GUEST SERVICE AGENTS
Deerhurst Resort —Huntsville, ON
- 19 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Hospitalité
- Microsoft Excel
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Guest Service Agent

Home2 Suites by Hilton Huntsville -
Huntsville, ON

Postuler rapidement

Détails du poste

Temps partiel
De 18,00 $ à 18,50 $ de l’heure
Il y a 2 jours

Profil recherché

Hospitalité
Service à la clientèle
Sens de l'organisation
Étiquette au téléphone
Compétences en communication
Hôtellerie

Description complète du poste

Job Overview
As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your role is crucial in creating a positive experience for our guests from check-in to check-out. You will handle inquiries, resolve issues, and assist with various guest needs while maintaining the highest standards of hospitality.

Duties

Greet guests upon arrival and provide a warm welcome.
Manage the front desk operations, including check-in and check-out processes.
Answer phone calls promptly using professional phone etiquette to assist guests with inquiries and reservations.
Provide information about hotel services, local attractions, and amenities.
Handle guest complaints and resolve issues efficiently to ensure guest satisfaction.
Maintain accurate records of guest information and transactions in the hotel management system.
Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests.
Assist with billing inquiries and payment processing.
Uphold hotel policies and procedures
Work efficiently with a team and contribute to creating a positive workspace.

Skills

Strong customer service skills with a focus on guest satisfaction.
Experience in hospitality or hotel environments is preferred.
Proficiency in operating phone systems and managing multiple calls effectively.
Excellent communication skills, both verbal and written.
Ability to handle stressful situations calmly and professionally.
Detail-oriented with strong organizational skills to manage front desk operations efficiently.
A friendly demeanor with a passion for providing outstanding guest services.

Join our team as a Guest Service Agent and contribute to creating memorable experiences for our guests!

Job Type: Part-time

Pay: $18.00-$18.50 per hour

Benefits:

Extended health care
On-site parking

Work Location: In person

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guest service agents emplois - huntsville, on

Guest Service Agent

GUEST SERVICE AGENTS

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agents (huntsville, on)

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