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Delivery Services: Project Manager, Business Analyst, Technical Writer, Process Re-Engineering, Chan

Trillys Systems -
Ottawa, ON

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Détails du poste

Temporaire | Temps plein | Contrat à durée déterminée
De 600 $ à 1 200 $ par jour

Profil recherché

Microsoft Powerpoint
Microsoft Word
Expérience en gestion de projets ou programmes techniques
Téléphonie
Informatique
Préparation de documents
PMP
CISSP-ISSAP
Professionnel certifié en analyse d'affaires (CBAP), Institut international d'analyse d'affaires
Coaching
Ingénierie
LAN
CISSP
Analyse d'affaires
Amélioration des processus
Visio
DEC
Microsoft Office
Maîtrise
Gestion du changement
CEH
CISM
Certificat d'entrée en analyse d'affaires (ECBA), Institut international d'analyse d'affaires
Capacités de présentation
Confluence
Gestion des mises en production
Analyse des besoins
Contrôle de la qualité
Gestion de projets informatiques
Mentorat
WAN
SharePoint
Rédaction technique
Technologies de l'information
Évaluation des risques
Communication stratégique
IPMA Level C – Certified Project Manager
Formation et développement
Certification PMI
Cybersécurité
Gestion des documents
Affaires
Diplôme d'associé
Recueil des besoins
Expérience en gestion de projet
CRISC
Amélioration des processus opérationnels
SDLC
Technologie de l'information
Certification de compétence en analyse d'affaires (CCBA), Institut international d'analyse d'affaires

Description complète du poste

About the Opportunity

Trillys Systems is assembling experienced professionals for a multi‑year Government of Canada initiative focused on IT project delivery, change management, business analysis, technical writing, and IT security risk management.

This multi‑stream engagement is critical to enabling a scalable, secure, and business‑aligned technology environment. If you have experience supporting enterprise IT programs, leading organizational change, documenting complex systems, or managing IM/IT projects, this opportunity is an excellent fit.

Location: Ottawa, ON (On‑site)
Contract Duration: Multi‑year (up to 5 years)
Clearance: Eligibility to obtain Canadian Security Clearance
Experience Level: Senior or Intermediate

Available Streams

Stream 1 — Technical Writer

What You’ll Do

Develop, write, edit, and manage documentation (policies, SOPs, manuals, job aids, training materials)
Produce documentation using Microsoft Office (Word, Excel, Visio, PowerPoint) and corporate wiki tools (SharePoint, Confluence)
Review and improve documentation formats and layouts
Validate documentation for clarity, brevity, and relevance
Collaborate with SMEs to gather and verify requirements
Conduct client meetings to collect information
Manage document lifecycle and version control

You’re a Fit If You Have

Senior Level

Degree/diploma or 10+ years progressive IT experience
10+ years understanding IT infrastructure terminology (LAN/WAN, servers, telephony)
10+ years producing Word, Excel, and Visio Pro documents
10+ years producing and reviewing technical documents
10+ years creating online help systems or training packages
10+ years understanding software development practices and lifecycle
10+ years knowledge of ITSG‑33 or equivalent standards

Intermediate Level

Degree/diploma or 5+ years progressive IT experience
5+ years understanding IT infrastructure terminology
5+ years producing Word, Excel, and Visio Pro documents
5+ years producing and reviewing technical documents
5+ years creating online help systems or training packages
5+ years understanding software development practices
5+ years knowledge of ITSG‑33 or equivalent standards

Stream 2 — Change Management Specialist

What You’ll Do

Identify resistance to change and develop mitigation strategies
Create change management plans for major initiatives
Develop detailed work plans for change implementation
Establish metrics for adoption, utilization, and proficiency
Conduct change impact assessments
Identify deviations from change standards and recommend corrective actions
Collaborate with HR, training, and communications teams
Develop change management and communications strategies
Deliver training, demonstrations, and knowledge transfer
Maintain project artifacts per departmental and TB policy

You’re a Fit If You Have

Senior Level

Degree/diploma or 10+ years progressive IT experience
Internationally recognized change management accreditation
10+ years developing transition plans
10+ years identifying resistance to change
10+ years developing counter‑resistance strategies
10+ years conducting change impact assessments
10+ years creating change management plans
10+ years developing change management and communications strategies
10+ years documenting processes and roles
10+ years establishing stakeholder and communications plans
10+ years developing change management tools and delivering training

Stream 3 — Project Managers

Roles Available

Project Executive (Senior ×2)
Project Manager (Senior ×6)
Project Scheduler Specialist (Senior ×1)
PM Release Management Specialist (Senior ×1)
Agile Coach / Scrum Master (Senior ×1)
Human‑Centred Design Specialist (Senior ×1)

What You’ll Do

Develop PMO charter, support structures, and implementation plan
Define and document project management artifacts (charters, plans, stakeholder plans)
Implement and monitor PMO operations
Coach and mentor PMO staff in PMI processes and departmental methodologies
Develop results‑based management frameworks and KPIs
Support strategic and business planning
Develop control, reporting, and change control processes
Develop risk and issue management processes
Establish quality control processes
Monitor project performance
Provide knowledge transfer and training
Maintain project artifacts per TB and departmental policy

You’re a Fit If You Have

Senior Level

Degree/diploma in PM, Commerce, CS, Engineering, IM/IT, MBA, or 10+ years progressive IT experience
PMP certification
10+ years as Senior PM or Project Executive
10+ years developing project artifacts (charters, plans, schedules, dashboards)
10+ years advising senior management
10+ years leading risk management for IM/IT projects
10+ years establishing stakeholder and communications plans
10+ years developing change management tools and training

Stream 4 — Business Analyst

What You’ll Do

Assess current business processes and performance
Review and update documentation (roadmaps, business plans, process maps, presentations)
Identify opportunities for improvement and streamlining
Conduct surveys and analyze results
Capture tactical and strategic business goals
Conduct interviews, workshops, and design thinking sessions
Draft KPIs
Provide analysis, recommendations, and presentations
Improve strategic, core, and support processes

You’re a Fit If You Have

Senior Level

Degree/diploma or 10+ years progressive IT experience
10+ years as Senior Business Analyst/Consultant
10+ years leading organizational reviews and redesigns
10+ years developing strategic plans and roadmaps
10+ years developing innovative solutions and best practices
10+ years preparing executive‑level presentations

Stream 5 — Business Process Re‑Engineering Analyst

What You’ll Do

Review existing business processes and identify streamlining opportunities
Recommend future‑state processes
Work with project, business, and IT leads
Provide expert advice on requirements, data flows, and process design
Deliver training and knowledge transfer
Maintain project artifacts per departmental and TB policy
Develop process improvement metrics

You’re a Fit If You Have

Senior Level

Degree/diploma or 10+ years progressive IT experience
BPM, CBAP, PMI‑PBA, or CCBA certification
10+ years providing BPR advice to senior management
Experience using iGrafx, Visio, or equivalent tools

Stream 6 — IT Security Risk Management

Roles Available

IT Security Risk Assessment Specialist
Senior Security Advisor

What You’ll Do

Perform IT security risk analysis and assessments using ITSG policies
Provide IT security guidance, governance, and risk management support

You’re a Fit If You Have

Senior Level

Degree/diploma or 10+ years progressive IT security/cybersecurity experience
One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc.
5+ years applying ITSG policies in GoC
5+ years providing IT security risk management advice (cloud and on‑prem)

Intermediate Level

Degree/diploma or 7+ years progressive IT security/cybersecurity experience
One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc.
3+ years applying ITSG policies in GoC
3+ years providing IT security risk management advice (cloud and on‑prem)

Why Join This Engagement

Work on high‑impact modernization and transformation initiatives
Opportunities across multiple IT project delivery specializations
Long‑term stability
Collaborative, multidisciplinary teams
Ability to influence enterprise‑wide processes, governance, and delivery frameworks

WEB: https://trillys.com/home/category/careers/

Job Types: Full-time, Fixed term contract

Pay: $600.00-$1,200.00 per day

Education:

DCS / DEC (preferred)

Experience:

Microsoft Office: 5 years (preferred)
IT project management: 5 years (preferred)
Cybersecurity: 5 years (preferred)

Licence/Certification:

CISSP-ISSAP (preferred)
CISM (preferred)
CRISC (preferred)
CCSP (preferred)
CEH (preferred)

Location:

Ottawa, ON K1G 4G5 (required)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : scrum (kanata, on)

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