2 meilleures offres (spa supervisor, kelowna bc) (à pourvoir)

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- Jusqu’à 36,60 $ de l’heure
- Temps plein
- Gestion des stocks
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- Expérience en supervision
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Spa Supervisor

RachaWadee Thai Massage and Spa
Kelowna, BC

Postuler rapidement

Détails du poste

Permanent | Temps plein
Jusqu’à 36,60 $ de l’heure

Profil recherché

Gestion des opérations
Multilingue
Gestion des ventes
Gestion des fournisseurs
Gestion des stocks
Marchandisage
Gestion des demandes des clients
Politiques de santé et sécurité au travail
Gestion des équipes
Traitement des plaintes
Expérience en supervision
Gestion des stocks de produits de détail
Gestion de magasin
Service à la clientèle
Orientation axée sur le service à la clientèle
Recrutement
Réglementation en santé et sécurité du travail (SST)
Sens de l'organisation
Achats
Conduite des entretiens
Gestion de budget
Expérience en commerce de détail
Formation et développement
Service aux visiteurs
Étiquette au téléphone
Leadership
Résolution des problèmes de la clientèle
Motivation d'équipe
Compétences en communication
Interaction avec les clients
Négociation
Évaluation du rendement

Description complète du poste

Job Overview
We are seeking a dynamic and experienced Spa Supervisor to oversee daily operations within our wellness facility. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a comprehensive understanding of spa management. As a Spa Supervisor, you will be responsible for ensuring a seamless guest experience, managing staff, and maintaining the overall quality standards of our spa services. This role offers an excellent opportunity for someone with supervisory experience in retail or service environments to lead a team dedicated to health, relaxation, and beauty.

Responsibilities

Supervise daily spa operations, ensuring high standards of customer service and operational efficiency
Manage and motivate staff, including scheduling, training, and performance evaluations
Oversee inventory management, including product purchasing, stock control, and merchandising
Handle customer inquiries, complaints, and feedback with professionalism and tact
Coordinate with vendors for purchasing supplies and maintaining equipment
Monitor sales performance and implement strategies to meet sales targets
Ensure compliance with health and safety regulations and maintain cleanliness standards
Maintain organizational skills to ensure smooth shift management and store operations

Requirements

Proven supervisory or management experience in retail, hospitality, or service industries; spa management experience preferred
Strong leadership qualities with excellent communication skills
Proficiency in negotiation, sales management, inventory control, and budgeting
Multilingual or bilingual abilities are a plus to serve diverse clientele effectively
Skilled in employee orientation, interviewing, recruiting, training & development
Organizational skills with the ability to manage time effectively across multiple responsibilities
Customer service-oriented mindset with excellent phone etiquette and organizational skills
Ability to lead a team with supervision experience in retail sales or store management roles

This position is ideal for motivated individuals passionate about wellness industry leadership who thrive in fast-paced environments. We seek candidates committed to delivering exceptional guest experiences while fostering a positive team atmosphere.

Job Types: Full-time, Permanent

Pay: Up to $36.60 per hour

Work Location: In person

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Spa Supervisor

Lodge Manager, Adamants

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