5 meilleures offres (senior office administrator, langley bc) (à pourvoir)

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- Anglais
- Réductions Tarifaires
- Programmes de Bien-être
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il y a 4 jours
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il y a 3 jours
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Westland Insurance Ltd. —Surrey, BC
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Port Coquitlam Physiotherapy and Sports Injury Clinic —Port Coquitlam, BC
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Senior Office Administrator

Inspine Therapy -
Coquitlam, BC

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Détails du poste

Permanent | Temps partiel | Temps plein
De 54 000 $ à 60 000 $ par an
Il y a 4 jours

Profil recherché

Comptes débiteurs
Gestion des opérations
Vente
Cabinet médical
Expérience en soutien administratif
Amélioration des processus
Anglais
Microsoft Office
Expérience administrative
Coréen
Gestion d'équipe
Jane App
Réception
Traitement des comptes clients
Gestion de bureau
Gestion des dossiers médicaux des patients
Compétences en communication
Coordination d'équipe
Rapprochement de comptes

Description complète du poste

Senior Office Administrator (Medical Office Administration)

Position Type: Full-Time
Location: Coquitlam, BC
Salary: $50,000 – $60,000 (based on experience)
Performance-Based Bonus Available

Who We Are

Inspine Therapy is a well-established multidisciplinary clinic with locations in Port Moody, Coquitlam, Langley, and Vancouver.

We take a collaborative, whole-person approach to care, supported by strong internal systems and a well-organized administrative team.

We are currently seeking a Senior Office Administrator with strong medical office administration experience to support clinic operations behind the scenes while overseeing front desk workflows and staff.

Role Overview

This is not a traditional front desk position.

While a solid understanding of Medical Office Assistant (MOA) responsibilities is required, the primary focus of this role is back-office operations, systems oversight, accounts receivable management, and front desk team supervision.

You will work closely with the Operations Manager to ensure front desk workflows, billing, AR management, and administrative systems operate smoothly, accurately, and consistently.

This role plays a key part in maintaining operational efficiency, financial accuracy, and accountability across the clinic.

Key Responsibilities

Back Office & Operations Management

Oversee and manage daily front desk operations
Support, coordinate, and supervise front desk staff
Ensure consistency, accuracy, and accountability across administrative workflows
Assist the Operations Manager with clinic operations and process improvements
Review and manage Accounts Receivable (AR), including aging reports and outstanding balances
Monitor insurance claims and ensure proper follow-up on unpaid balances
Conduct regular statement reviews and internal administrative audits
Improve and standardize front desk and back-office procedures

JaneApp & Systems Oversight

Advanced and confident competency in JaneApp is mandatory.

Oversee proper use of JaneApp by front desk staff
Maintain accurate scheduling, billing, patient records, and reporting
Review AR aging reports and payment reconciliation within JaneApp
Troubleshoot workflow, billing, and administrative issues
Manage referrals, documentation linking, and uploading processes
Ensure data accuracy and system integrity

Administrative & Clinical Knowledge

Strong understanding of ICBC, WorkSafeBC, MSP, and extended health billing
Knowledge of direct billing and third-party insurer processes
Experience managing and reconciling insurance receivables
Familiarity with medical documentation and compliance standards
Comfortable communicating with insurers, adjusters, and external partners

General Responsibilities

Maintain strict confidentiality of patient information
Oversee office and medical supply inventory
Maintain a professional and organized clinic environment
Assist with training and onboarding of front desk staff
Support leadership with operational and administrative initiatives

Requirements

1–3 years of experience in a medical office or multidisciplinary clinic preferred
Strong understanding of clinic operations beyond basic front desk duties
Advanced and confident JaneApp experience (required)
Proven experience reviewing and managing Accounts Receivable
Strong computer skills (MS Office, Excel)
Highly organized, detail-oriented, and process-driven
Strong written and verbal communication skills in English
Proactive, accountable, and comfortable taking ownership
Ability to work effectively in a fast-paced clinical environment
Korean speaking is required

What We Offer

Salary: $54,000 – $60,000, based on experience
Performance-based bonus opportunities tied to operational efficiency, AR management, and clinic performance metrics
Opportunities for salary increases based on performance and capability
Extended health benefits
Supportive and team-oriented work environment
On-site parking
Access to gym facilities
Employee discounts on paramedical services and Pilates classes
Opportunity to play a key role in clinic operations and leadership support

If you are an experienced MOA who enjoys systems, financial oversight, operational structure, and leadership support—and are ready to move beyond a traditional reception role—we would like to hear from you.

Please submit your resume (and cover letter if available) via email.

Inspine Therapy

Job Types: Full-time, Part-time, Permanent

Pay: $54,000.00-$60,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
Store discount
Vision care
Wellness program

Experience:

Janeapp: 1 year (required)
Sales: 1 year (preferred)

Language:

Korean (required)
English (required)

Work Location: In person

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senior office administrator emplois - langley bc

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