4 meilleures offres (administration, melfort sk) (à pourvoir)

Client Service Rep/ Front Desk
Gateway Veterinary Services Prof Corp —Melfort, SK
- À partir de 20 $ de l’heure
- Temps plein
- Hospitalité
- Vente
- Anglais
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Client Service Administrator
Usselman & Johnson CPAs —Melfort, SK
- De 24 $ à 30 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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il y a 8 jours
Finance and Office Admin
Gateway Veterinary Services Prof Corp —Melfort, SK
- Temps plein
- Ressources humaines
- Gestion de budget
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HR Corporate Secretary Philippines
HashMicro Pte Ltd —Resource, SK
- Anglais
- Expérience administrative
- Baccalauréat

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Client Service Rep/ Front Desk
Gateway Veterinary Services Prof Corp —Melfort, SK
Must have a full/unrestricted drivers license. Performing cashier related functions like posting charges, accepting payment, collecting charge account payments,…
À partir de 20 $ de l’heure
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Client Service Rep/ Front Desk

Gateway Veterinary Services Prof Corp
Melfort, SK

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Détails du poste

Temps plein
À partir de 20 $ de l’heure

Profil recherché

Hospitalité
Utilisation d'un ordinateur
Conciliation de caisse en fin de quart
Tenue des dossiers
Vente
Planification des rendez-vous clients
Supervision de la garde des espèces et du balancement de la caisse
Politiques de santé et sécurité au travail
Classement
Anglais
Caisse
Service à la clientèle
Orientation axée sur le service à la clientèle
Réception
Compétences en informatique
Planification des rendez-vous
Étiquette au téléphone
Tenue des livres de compte
Terminologie médicale
Interaction avec les clients
Coordination d'équipe

Description complète du poste

Seeking a candidate that is open to the challenge

To continue caring for our clients with the highest quality, Gateway Veterinary Services is looking for friendly and compassionate professionals to join our team.

At Gateway Vet, our Client Services Team acts as the face of the clinic, ensuring that every client receives a warm, friendly, and truly exceptional experience. They work closely with the technical team to provide a meaningful and pleasant client and patient experience. They maintain a full and confirmed appointment schedule, supervise and handle client arrival times based on the technical team needs, accept payment for services and sales, and provide an exceptional client experience. They are an integral part of the Veterinary Team and carry as much importance and responsibility as any other member of the team. It is a challenging and fast paced position.

Responsibilities and Duties:

Thoroughly understand and adheres to proper credit and cash handling policies and procedures.
Perform opening and end of day accounting tasks.
Performing cashier related functions like posting charges, accepting payment, collecting charge account payments, balancing cash and creating reports.
Retail and over the counter sales.
Uses proper telephone etiquette and follows triage procedures.
Properly records information on files
Transfers all calls requiring technical support to technical team to properly instruct clientele.
Check in clients at appointment arrival, gathering all the required information and keeping records up to date.
Schedule appointments via phone, text and app request
Manage the client bookings schedule and confirm appointment arrivals.
Coordinate client arrival times based on the needs of the technical team.
Gather required file transfers and pre-arrival documentation from clients and other clinics as required.
Communicate via phone and digital platforms with clients and team.
Possesses a working knowledge of the technical department work and flow.
Reports any unusual occurrences or concerns to their supervisor and gets appropriate support for clients and patients.
Knows all safety and emergency procedures, is aware of accident prevention policies.
Additional duties as required.

Eligibility:

Customer service or hospitality experience is an asset but not a requirement.
Experience in a vet clinic and medical terminology are also preferred but not requirements.
Work interdependently and as a part of the team.
Self-motivated, friendly, punctual, and well versed (verbal and written English proficiency).
Detail-oriented with a sense of pride in quality work (honesty and integrity are non-negotiable).
Demonstrates problem solving skills, ability to prioritize workload, skilled in personal and group organization.
Highly proficient computer skills are required.
Must have a full/unrestricted drivers license.
Must be at least 18 and legally able to work in Canada, background check may be required.
Proven ability to work in a fast-paced, multi-dimensional role within a highly demanding office environment.
Possess a sense of challenge!

What the position specifics entail:

Full time
Competitive benefits and remuneration packages (Medical: employee and pet, personal development, continuing education, and more).
On the job training and coaching.

(Applications will only be accepted through this link. Please do not apply in person or by email. If you have any issues with submission, email [email protected] for assistance.)

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