4 meilleures offres (customer service/inside sales representative, oakville, on) (à pourvoir)

Customer Service/Inside Sales Representative
Robertson Inc. —Burlington, ON
- De 50 000 $ à 65 000 $ par an
- Temps plein
- Travail hybride
- Vente
- Service à la clientèle
- Systèmes PGI
- Assurance Dentaire
- Programme d'Aide aux Employés
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Customer Service/Inside Sales Representative
BMI Canada Inc. —Mississauga, ON
- De 41 320 $ à 60 320 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Vente
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Bilingual Customer Support Representative - French/English
Coloplast —Oakville, ON
- De 55 000 $ à 65 000 $ par an
- Travail hybride
- Bilingue
- Microsoft Word
- Logiciels de GRC/CRM
- Assurance Dentaire
- Bourses d'Études
il y a 9 jours
Customer Care Representative
Domtar —Mississauga, ON
- De 49 300 $ à 55 500 $ par an
- Temps plein
- Travail hybride
- Vente
- Service à la clientèle
- Anglais

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Customer Service/Inside Sales Representative

Robertson Inc.
Burlington, ON

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Détails du poste

Temps plein
De 50 000 $ à 65 000 $ par an

Profil recherché

Français
Vente
Service à la clientèle
Systèmes PGI
Études postsecondaires
Anglais
Microsoft Office
Ventes internes
Saisie de données
B2B
Vente B2B
Compétences en communication
Gestion du temps

Description complète du poste

Job Title: Inside Sales

Reports to: Sales Manager
Location: Burlington, ON Robertson (Hybrid)

Position Summary

The Inside Sales representative supports profitable growth and customer satisfaction by accurately processing customer orders, providing product availability and pricing information, and managing order execution through delivery. This role serves as a primary point of contact for customer inquiries, builds strong customer relationships, supports segment managers, and promotes products and solutions aligned to customer needs.

Key Responsibilities

Order Management and ERP Execution

Process customer orders accurately in the ERP system.
Verify pricing, order minimums, and requested delivery dates prior to order release.
Maintain accurate order records and ensure data integrity throughout the order-to-cash process.

Customer Support and Issue Resolution

Provide timely information to customers regarding pricing, product availability, and lead times.
Follow up on backorders and delivery status; investigate and resolve order issues to minimize service disruptions.
Issue RMAs in accordance with company policy and customer requests.
Respond to incoming calls, emails, and customer inquiries in an efficient and professional manner.

Customer Relationship Management and Sales Support

Build and maintain strong relationships with customers through proactive communication and reliable follow-through.
Promote products and solutions to customers and identify opportunities for additional support or growth.
Provide administrative and coordination support to segment managers to enable effective account execution.
Perform other duties as required to support the business.

Qualifications

Post-secondary education preferred; college coursework or degree considered an asset.
3–5 years of customer service/inside sales experience supporting industrial distributors or similar B2B environments.
Strong attention to detail and high-volume, accurate data entry capability.
Strong written and verbal communication skills.
Fluent in English (verbal and written); French is an asset.
Ability to work independently and effectively within a team environment.
Strong organizational and time management skills with the ability to manage multiple priorities.

Preferred Skills and Attributes

Customer-centric mindset with a consistent focus on responsiveness and accuracy.
Proactive problem solver who follows issues through to resolution.
Strong system discipline and comfort working in ERP systems and must have a strong proficiency in using Microsoft Office tools.
Professional communication style and ability to influence positive customer outcomes.

Competencies

Customer service and relationship management
Accuracy and documentation discipline
Communication (clear, timely, professional)
Problem solving and follow-through
Planning, prioritization, and time management
Teamwork and collaboration
Accountability, reliability, and professionalism

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Dental care
Employee assistance program
Life insurance
On-site parking

Work Location: In person

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customer service/inside sales representative emplois - oakville, on

Customer Service/Inside Sales Representative

Customer Service/Inside Sales Representative

Bilingual Customer Support Representative - French/English

Customer Care Representative

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service/inside sales representative (oakville, on)

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