9 meilleures offres (it support, paris, on) (à pourvoir)

IT Support Specialist
Eclipse Automation —Cambridge, ON
- De 60 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Outlook
- Informatique
- Windows
- Assurance Dentaire
- Assurance Vision
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il y a 11 jours
IT Administrator
CGT —Cambridge, ON
- De 85 000 $ à 95 000 $ par an
- Fins de semaine au besoin
- Azure
- Informatique
- Diplôme universitaire non requis
- Assurance Invalidité
- Assurance Dentaire
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IS Product Support Specialist II
Russell A. Farrow Limited —North Dumfries, ON
- De 70 000 $ à 90 000 $ par an
- Temps plein
- Azure
- Informatique
- Maintenance
il y a 11 jours
ROV Technical Support Representative
Deep Trekker Inc —Kitchener, ON
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- Systèmes PGI
- Saisie de données
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Senior IT Cyber Security Specialist
Sonova —Kitchener, ON
- De 124 000 $ à 150 000 $ par an
- Travail hybride
- Informatique
- Anglais
- Windows
il y a 13 jours
EDI Systems & Admin Manager
AGS Automotive —Cambridge, ON
- De 36 $ à 41 $ de l’heure
- Contrat
- Travail hybride
- Informatique
- Systèmes PGI
- SQL
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Network Administrator
Recurrent Energy Power Services (Canada) Inc —Kitchener, ON
- Temps plein
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Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- De 60 000 $ à 80 000 $ par an
- Temps plein
- Télétravail
- Analyse de données
- Esprit d'analyse
- Ressources humaines
- Assurance Dentaire
- Congés payés
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Maintenance
- Anglais
- Windows
- Programmes de Bien-être
Postuler rapidement
il y a 7 jours

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IT Support Specialist

Eclipse Automation -
Cambridge, ON

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Détails du poste

Temps plein
De 60 000 $ à 80 000 $ par an
Il y a 11 jours

Profil recherché

Authentification
Soutien bureautique
TCP
Microsoft Outlook
Informatique
Maintenance préventive
Gestion des incidents
Déploiement de logiciel
Politiques de santé et sécurité au travail
Reprise après sinistre
Microprogramme
Windows
Infrastructure réseau
Esprit d'analyse
Baccalauréat
Matériel informatique
Azure AD
Systèmes de gestion de billets
SharePoint
Réseau IP
Surveillance réseau
Cybersécurité
Compétences en communication
PowerShell
Gestion de serveurs
Intune
Suivi des stocks
Permis de conduire
Appareils mobiles
Gestion des identités et de l'accès
Sécurité des réseaux
Technologie de l'information

Description complète du poste

Job Title: IT Support Specialist
Location: Cambridge, ON | On-site **5 days on-site mandatory**
Job Type: Full-time
Compensation: $60,000-$80,000/year
Benefits: RRSP, health/dental/vision package, reimbursement for tuition and professional dues, paid vacation, personal days, and sick days

Get to Know Us:
Eclipse Automation delivers cutting-edge custom automated manufacturing solutions across multiple industries. We combine advanced automation expertise with digital innovation to create smart, efficient, and sustainable manufacturing systems. Our global network includes facilities in Canada, the United States and Hungary ensuring regional expertise and global strength.

The Position:
Reporting to the Manager IT – North America, the IT Specialist is responsible for the overall general maintenance of all Eclipse computer equipment and for the process of resolving identified technical problems that may exist within the company. The incumbent is also responsible for resolving or escalating Eclipse employee incidents throughout their lifecycle from submission/detection to fulfillment/resolution in a fast paced and busy environment, while delivering the Eclipse Vision and the Eclipse Entrepreneurial Culture.

What You’ll Be Doing:Technical:

Provide first and second-level technical support to end users for hardware, software, printers, mobile devices, and business applications.
Respond to support requests via ticketing system, email, phone, remote support, and in-person assistance while meeting established Service Level Agreements
Manage Microsoft Intune and Mobile Device Management (MDM) solutions for device enrollment, application deployment, compliance policies, and security configurations.
Deploy, configure, and maintain Windows devices, Microsoft 365 services, and endpoint security solutions.
Install, configure, and troubleshoot desktops, laptops, printers, peripherals, and mobile devices.
Support Microsoft 365 services, including Outlook, Teams, OneDrive, and SharePoint.
Diagnose and resolve email, authentication, and account access issues, including MFA and password resets.
Monitor system health, security alerts, and endpoint compliance, escalating issues when necessary.
Perform software installation, patch management, and operating system updates.
Document incidents, solutions, and technical procedures using the organization's ticketing system.
Assist with IT asset management, inventory tracking, and lifecycle management of hardware and software.
Support onboarding and offboarding activities, including account provisioning, device setup, and access management.
Follow IT security policies and best practices to protect organizational data and systems.
Collaborate with vendors and other IT teams to resolve complex technical issues and implement new technologies.
Participate in IT projects, system upgrades, and infrastructure improvements.
Provide after-hours support and participate in an on-call rotation for critical systems when required.
Monitor server health, CPU, memory, storage, and system performance to ensure optimal availability

Systems & Network:

Assist Performing server patching, upgrades, monitoring, and preventive maintenance.
Support backup, restore, disaster recovery, and business continuity procedures
Troubleshoot and resolve network connectivity issues, including wired and wireless networks, TCP/IP, DNS, DHCP, VPN, and internet access
Administer enterprise wireless networks
Monitor network performance, bandwidth utilization, and availability using network monitoring tools
Manage network infrastructure upgrades, firmware updates, and lifecycle replacement of networking equipment.
Support network security initiatives, including Network Access Control (NAC), 802.1X authentication, certificate-based authentication, and secure wireless deployments
Assist with cybersecurity initiatives by implementing security best practices, endpoint protection, email security, and vulnerability remediation.

Project Execution:

Maintain good corporate citizen role in support of the Eclipse corporate Vision
Work requires professional written and verbal communication and interpersonal skills
Adhere to all Health and Safety rules and procedures
Compete other duties and projects as assigned
Must be self-motivated and lead by example with a positive attitude and outlook
Team Player, Continuous Learning, Attention to Detail
Ensure business activities are performed with the highest ethical standards and in compliance with the Eclipse Automation Inc. Conduct Code
Adhere to the Eclipse Project Operating Policy
Ensure scheduled milestones are met
Foster the development of a culture reflective of the core values of the business

What We’re Looking For:Education:

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.

Experience:

Experience supporting Microsoft 365 and Microsoft Entra ID (Azure AD).
Experience with Microsoft Intune, Mobile Device Management (MDM)
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and VPNs
Experience using backup and recovery solutions
Familiarity with PowerShell scripting and automation.
Experience with ITSM/ticketing systems and asset management
Strong troubleshooting and analytical skills.
Excellent verbal and written communication skills.
Ability to prioritize multiple tasks and work independently with minimal supervision.
Valid driver's license and ability to travel between company locations

What We Offer:

Reimbursement for tuition and professional dues
3 weeks of vacation and 3 paid personal days (to start)
RRSP matching program
Free snack program

Why Join Us:
Here at Eclipse Automation, creation and innovation are at our core, and our culture reflects that. Fast-paced and continuously fostering growth, we encourage the entrepreneurial spirit that our teams embody, and leverage each of their strengths to do better for our people, our clients, and our communities.
Our teams are made up of innovators, thinkers, and doers, with the know-how and expertise to exceed expectations, and the relentless spirit to create and reinvent. Our people are what enable us to live up to our name - to eclipse all others, inspiring and creating outcomes that change the world.
Eclipse Automation is committed to creating an accessible and inclusive work environment. It is our policy to recruit and select applicants solely on the basis of their qualifications. We are an equal opportunity employer that hires talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, or any other status or condition protected by applicable law.
At Eclipse Automation, we believe in the power of human connection. We do not use AI in our hiring process; every application is personally reviewed by a member of our team to ensure each candidate receives careful consideration.
This publicly advertised job posting is for an existing vacancy. We are seeking a qualified candidate to join our team and assume the responsibilities of this role.
Eclipse Automation encourages applications from all qualified candidates. Those in need of accommodation at any stage of the recruitment process should notify [email protected]. Any information received that relates to accommodation needs of a candidate will be addressed in a confidential manner.

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