20 meilleures offres (customer service, red deer, ab) (à pourvoir)

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
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- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Silo 67 —Red Deer, AB
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Customer Service Representative (2026-18)
The City of Lacombe —Lacombe, AB
- De 30,69 $ à 38,36 $ de l’heure
- Du Lundi au Vendredi
- Microsoft Word
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- Microsoft Outlook
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il y a 14 jours
Cabinet Designer and Inside Sales
Cabinet Creations —Sylvan Lake, AB
- De 20 $ à 25 $ de l’heure
- Temps plein
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- Mathématiques de base
- Assurance Dentaire
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Service Manager
Confidential —Red Deer, AB
- À partir de 75 000 $ par an
- Temps plein
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Customer Service & Operations Support
West Canadian Digital Imaging —Joffre, AB
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
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Solar Sales Advisor (CA$70K - CA$180K+ OTE)
MAG SOLAR INC. —Red Deer, AB
- De 70 000 $ à 180 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
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il y a 7 jours
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Automaxx Red Deer —Red Deer, AB
- De 55 000 $ à 160 000 $ par an
- Temps plein
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- Baccalauréat
- Assurance Dentaire
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il y a 14 jours
Navigator, Client Services
Alzheimer Society of Alberta & NWT —Red Deer, AB
- De 27,31 $ à 35,51 $ de l’heure
- Temps partiel
- Travail hybride
- Compétences rédactionnelles
- Microsoft Office
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- Indemnité kilométrique
- Assurance Dentaire
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il y a 7 jours
Office Administrator
Alberta Roof Experts —Red Deer, AB
- De 20 $ à 30 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
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il y a 8 jours
Interior Design & Cabinetry Consultant
Blackwood Interiors Inc —Sylvan Lake, AB
- De 62 000 $ à 72 000 $ par an
- Temps plein
- AutoCAD
- Construction et rénovation
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- Indemnité kilométrique
- Assurance Dentaire
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il y a 5 jours
Remote Customer Service and Sales
HMG Careers —Red Deer, AB
- De 69 000 $ à 150 000 $ par an
- Temps plein
- Télétravail
- Vente
- Service à la clientèle
- Compétences en informatique
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
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il y a 14 jours
Full Time Sales Associate - Commission
Mattress Mattress —Red Deer, AB
- De 40 000 $ à 80 000 $ par an
- Fins de semaine au besoin
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- Anglais
- Diplôme d'études secondaires
- Réductions Tarifaires
- Assurance Dentaire
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il y a 5 jours
Remote Customer Service and Sales
HMG Careers —Red Deer, AB
- De 69 000 $ à 150 000 $ par an
- Temps plein
- Télétravail
- Vente
- Service à la clientèle
- Compétences en informatique
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
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il y a 14 jours
Remote Sales Specialist
HMG Careers —Red Deer, AB
- De 69 000 $ à 150 000 $ par an
- Temps plein
- Télétravail
- Vente
- Service à la clientèle
- Compétences en informatique
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
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il y a 14 jours
Regional Sales Manager
New-Line Products LTD —Alberta
- De 120 000 $ à 140 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Logiciels de GRC/CRM
- Microsoft Excel
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- Programmes de Bien-être
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Remote Sales Specialist
HMG Careers —Red Deer, AB
- De 69 000 $ à 150 000 $ par an
- Temps plein
- Télétravail
- Vente
- Service à la clientèle
- Compétences en informatique
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
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il y a 14 jours
Automotive Sales Associate
Red Deer Volkswagen —Red Deer County, AB
- De 60 000 $ à 150 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
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- Assurance Invalidité
- Indemnité de déménagement
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Financial Service Representative - LendDirect Office 1585
LendDirect —Red Deer, AB
- De 19 $ à 25 $ de l’heure
- Temps plein
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- Service à la clientèle
- Diplôme d'études secondaires
- Assurance Dentaire
- Bourses d'Études
il y a 6 jours
Sales Associate - Car Audio
Visions Electronics —Red Deer, AB
- Fins de semaine au besoin
- Vente
- Service à la clientèle
- En présentiel
- Réductions Tarifaires
- Assurance Dentaire
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service (red deer, ab)

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Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

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Détails du poste

Temps plein
De 50 000 $ à 65 000 $ par an

Profil recherché

Microsoft Word
Permis de conduire de classe 5
Mention Sceau rouge
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Microsoft Office
Conduite de véhicule
Connaissances en mécanique

Description complète du poste

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

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Affinez votre recherche

customer service emplois - red deer, ab

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Customer Service Representative (2026-18)

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Remote Customer Service and Sales

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Remote Sales Specialist

Regional Sales Manager

Remote Sales Specialist

Automotive Sales Associate

Financial Service Representative - LendDirect Office 1585

Sales Associate - Car Audio

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service (red deer, ab)

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