6 meilleures offres (customer success specialist, saskatchewan) (à pourvoir)

Customer Service Specialist
Formation Inc. —Saskatoon, SK
- Systèmes PGI
- Chariot élévateur
- Microsoft Office
- Assurance Dentaire
- Programme d'Aide aux Employés
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Account Manager
AGCO —Regina, SK
- Télétravail
- Logiciels de GRC/CRM
- Microsoft Outlook
- Déplacements à prévoir jusqu'à 50%
- Plan d'actionnariat des employés
Outside Sales Specialist
Roofmart —Saskatoon, SK
- Temps plein
- Marketing
- Développement commercial
- Déplacements à prévoir
- Assurance Invalidité
- Assurance Dentaire
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Ambulance Sales- Regional Sales Manager
Crestline Coach Lted. —Saskatoon, SK
- Temps plein
- Logiciels de GRC/CRM
- Déplacements à prévoir jusqu'à 50%
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
Senior Client Onboarding Specialist
Rise People Inc. —Canada
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Télétravail
- Salesforce
- Anglais
- Gestion de projet
- Assurance Dentaire
- Congés payés
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- De 60 000 $ à 80 000 $ par an
- Temps plein
- Télétravail
- Analyse de données
- Esprit d'analyse
- Ressources humaines
- Assurance Dentaire
- Congés payés

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Sirius Instrumentation and Controls Inc. —Estevan, SK
Ample training provided to give you all the necessary tools to be successful. In-house engineered and designed product that is customer driven.
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Maxim Truck And Trailer —Saskatoon, SK
Valid Driver’s License and vehicle – Class 1A license an asset. Prospects customers by cold-calling, following up regularly, developing customer relationships,…
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Customer Service Specialist

Formation Inc.
Saskatoon, SK

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Détails du poste

Permanent

Profil recherché

Tarification
Recommandation de produits
Emballage
Gestion des demandes des clients
Systèmes PGI
Traitement des plaintes
Chariot élévateur
Microsoft Office
Ventes internes
Service à la clientèle
Orientation axée sur le service à la clientèle
Traitement des commandes
Expérience en vente et service à la clientèle
Préparation et emballage des commandes
Compétences en communication
Interaction avec les clients
Coordination d'équipe

Description complète du poste

Your versatility + our products = exceptional customer experiences.

At Formations, we believe that exceptional customer service is more than just answering questions - it’s about building trust, solving problems, and making every interaction count. We’re looking for a Customer Service Specialist who’s as comfortable on the phone with a customer as they are helping in the warehouse to ensure an order gets out the door on time. If you’re organized, hands-on, and thrive in a fast-paced environment, this could be the perfect fit.

If you're organized, resourceful, and ready to support a growing distribution and manufacturing business - we’d love to meet you.

Location: Full-time, on-site, Saskatoon, SK

What You'll Be Doing:

Respond to customer inquiries across multiple channels with confidence and efficiency by providing product recommendations, technical information, pricing, or order status updates.
Jump in where needed - whether that means assisting the warehouse team with picking or packing orders, hopping on the forklift to load a shipment, or supporting the sales team with a follow-up call.
Generate and manage quotes based on customer specifications and product availability. You'll ensure accuracy, follow pricing protocols, and seek approvals when needed.
Process orders in our ERP system (D365 Business Central), from initial PO entry to shipment coordination, ensuring all customer and product details are correct.
Coordinate closely with the warehouse and supply chain teams to verify product availability, schedule deliveries, and ensure accuracy in picking, packing, and shipping.
Track and follow up on backorders, ensuring customers are kept informed and that delayed items are fulfilled promptly once received.
Handle specialty requests, like coordinating made-to-order products, ensuring details are communicated and executed properly.
Problem-solve issues such as shipping discrepancies, product returns, and customer complaints, always aiming for a positive resolution that aligns with our service standards

In an Average Week, You Might...

Kick off Monday with a quick huddle to align on service priorities, inventory updates, and order timelines for the week ahead
Respond to incoming customer requests by providing product details, creating quotes, and entering sales orders with accuracy and care
Collaborate with Territory Sales Managers to support client inquiries, assist with RFQs, and ensure order requirements are met
Jump into the warehouse to help process a large shipment or load a truck to keep things on schedule.
Coordinate with the warehouse to confirm product availability, resolve delivery concerns, and ensure timely shipments
Process returns or adjustments, providing clear documentation and working with Finance and Supply Chain to keep records accurate
Wrap up Friday by reviewing backorders, following up on open quotes, and preparing for the week ahead, ensuring nothing slips through the cracks

What You Bring:

2–4 years of experience in customer service, order processing, or inside sales (distribution or manufacturing is a plus)
A sharp eye for detail; you're organized, accurate, and know how to keep things moving without dropping the ball
Strong communication skills; written, verbal, and professional under pressure
Confidence working with systems like Microsoft Office.
A collaborative mindset; you enjoy working with different departments and supporting the team
A customer-first approach; you listen, problem-solve, and deliver service that builds trust

Bonus Points

Experience in the building materials or wood products industry
Familiarity with order logistics, inventory coordination, or supporting outside sales teams
Familiarity with D365 Business Central

You embody Formations’ core values in how you work:

Citizenship is choosing to act in the best interest of the whole, even when it’s outside your immediate role. Understanding how your work impacts customers, teammates, and the success of the company.
Tenacity is the perseverance and resilience to keep moving forward when obstacles, competition, or uncertainty challenge us. Staying committed until the job is done and not letting that fire dim.
Resourcefulness is finding smarter practical, more creative solutions and adapting faster than others by making the most of what we already have.

Why Join Us:

Be part of a forward-thinking company committed to growth and knowledge sharing.
Access opportunities for professional growth and advancement within the organization.
Receive a competitive compensation package with eligibility for the Short-Term Incentive Plan (STIP).
Enjoy 100% company-sponsored health and dental benefits and access to an Employee Assistance Program (EAP).
Experience recognition programs that celebrate team loyalty, demonstration of core values, and contributions to success. Benefit from a flexible benefits program tailored to your needs, including:
- Health Spending Account (HSA)
- Personal Spending Account (PSA)
- RRSP contribution

As part of our selection process, shortlisted candidates will be invited to complete a TRAITS Assessment. Participation in this assessment is mandatory to be considered for the role. We look forward to reviewing your application!

#INDHP

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customer success specialist emplois - saskatchewan

Customer Service Specialist

Account Manager

Outside Sales Specialist

Ambulance Sales- Regional Sales Manager

Senior Client Onboarding Specialist

Technical Support Supervisor - Automotive

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