1 meilleure offre (restaurant supervisor, shelburne on) (à pourvoir)

Restaurant Supervisor
Hockley Valley Resort —Mono, ON
- 19,07 $ de l’heure
- Temps partiel
- Hospitalité
- Expérience en supervision
- Service aux visiteurs
Postuler rapidement
il y a 4 jours

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Restaurant Supervisor

Hockley Valley Resort -
Mono, ON

Postuler rapidement

Détails du poste

Permanent | Temps partiel
19,07 $ de l’heure
Il y a 4 jours

Profil recherché

Hospitalité
Certificat de manipulateur d'aliments
Expérience en supervision
Service aux visiteurs
Manipulation d'argent
Leadership
Restauration
Compétences en communication
Certificat Smart Serve

Description complète du poste

Restaurant Supervisor – Cabin & Babbo

Department: Food & Beverage
Reports To: Director of Outlets
Job Type: Permanent, Part-Time

About Hockley Valley Resort

Nestled in the rolling hills of Mono, Ontario, Hockley Valley Resort offers an exceptional four-season experience featuring award-winning dining, boutique accommodations, golf, skiing, spa services, and special events. We are committed to delivering memorable guest experiences through exceptional service, teamwork, and hospitality.

Position Summary

The Restaurant Supervisor plays a key leadership role in the daily operations of Cabin & Babbo. Reporting to the Director of Outlets, this hands-on position is responsible for supporting restaurant operations while leading and motivating the front-of-house team to deliver exceptional guest experiences.

The successful candidate will lead by example, ensuring Hockley Valley Resort's service standards, policies, and procedures are consistently maintained. This position assists with staffing, scheduling, training, coaching, and labour management while fostering a positive, collaborative work environment focused on excellence in hospitality.

Key Responsibilities

Supervise the day-to-day operations of Cabin & Babbo during assigned shifts.
Lead by example by providing exceptional guest service and creating memorable dining experiences.
Coach, mentor, and motivate team members to achieve high standards of service and professionalism.
Assist with onboarding and training new employees while supporting ongoing development of existing staff.
Ensure company policies, service standards, and operating procedures are consistently followed.
Monitor staffing levels and provide scheduling recommendations to support operational needs and labour cost targets.
Assist with shift planning, opening and closing procedures, and daily operational readiness.
Address guest concerns professionally and resolve service issues in a timely manner.
Perform cash handling, balancing, and end-of-day cash reconciliation.
Monitor cleanliness, organization, and presentation of the restaurant to maintain a welcoming environment.
Ensure compliance with food safety, liquor licensing, health and safety, and company policies.
Promote teamwork, accountability, and a positive workplace culture.
Support the Director of Outlets with other operational duties and special projects as required.

Qualifications

Minimum two (2) years of restaurant or hospitality experience.
Previous supervisory or team leadership experience is preferred.
Strong knowledge of restaurant operations and guest service standards.
Proven ability to lead, coach, and motivate a team in a fast-paced environment.
Excellent communication, organizational, and interpersonal skills.
Professional, positive, and guest-focused attitude.
Experience with cash handling and cash reconciliation.
Strong problem-solving skills and the ability to remain calm under pressure.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Smart Serve Certification is required.
Food Handler Certification is considered an asset.

Success in This Role

The ideal candidate is an energetic hospitality professional who thrives in a fast-paced environment, enjoys leading by example, and is passionate about creating exceptional experiences for both guests and team members. They demonstrate integrity, accountability, and a commitment to continuous improvement while helping build a positive and engaged workplace culture.

What We Offer

Free golf and skiing, Spa and retail discounts
Complimentary onsite parking
Career development and advancement opportunities

Pay: $19.07 per hour

Benefits:

Discounted or free food
On-site parking

Work Location: In person

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Restaurant Supervisor

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