Who is the VSA?
The Motor Vehicle Sales Authority of BC (“VSA”) builds public confidence in the motor dealer industry in BC by engaging and educating industry and consumers, ensuring a safe and reliable motor vehicle buying experience.
As an independent, non-profit, regulatory agency that oversees the sales of new and used personal-use vehicles, the VSA:
- licenses motor vehicle dealerships, salespeople, broker agents, broker agent representatives, and wholesalers
- provides licensing courses and continuing education for VSA licensees
- offers consumer information and assistance
- provides assistance with dispute resolution
- investigates consumer complaints and claims
- undertakes compliance action
Why join the VSA?
The VSA is an organization where you can build your career. You will work with a dedicated and passionate team that strives to bridge the gaps between industry, the consumer, and the regulator, all while embracing a collaborative and innovative approach. Consider joining a strong team that is committed to protecting the public with access to employee programs, and activities that support a healthy work-life balance and fosters individuality and diversity.
What the VSA Offers
In addition to becoming part of an exceptional team, the VSA also offers:
- A competitive salary package, with a salary range of $41,600 – 52,000 (prorated for 30 hours a week)
- Vacation, personal & sick days,
- Optional leave arrangements,
- Opportunities for flex time,
- Extended health care and dental benefits,
- Healthcare Spending Account (HSA),
- Short-term and long-term disability benefits,
- Access to our organization’s matching RRSP plan,
- Access to our Employee Assistance Program (EAP) at no cost,
- Support for continuing education, and
- Opportunities to work in a flexible work environment.
What is the Role?
The Human Resources Coordinator will provide operational support to the HR Manager and employees by administering core HR processes, maintaining accurate HR data, and enhancing employee experience. This role is pivotal in ensuring HR services are timely, compliant, and delivered with confidentiality and care.
This role is 30 hours per week, typically worked over four days (7.5 hours per day), with flexibility for you to choose which days of the week work best for you.
The length of the contract for this position is 20 months from the start date.
What You'll Do:
The key accountabilities and deliverables of the Human Resources Coordinator include:
- End to end recruitment - draft and post job ads, pre-screen candidates with phone interviews, schedule interviews with hiring manager, and conduct reference checks.
- Prepare offer letters and onboarding packages, coordinate orientations and new hire training.
- Ensure IT/access provisioning, workspace readiness, and new hire documentation completion.
- Support HR Manager with offboarding tasks: exit communications, equipment return, system access removal, exit interviews, ROEs coordination with payroll.
- Maintain up-to-date employee records (contracts, changes, certifications).
- Support benefits enrollment/changes; liaise with providers for eligibility, claims issues, and life events.
- Educate employees on benefits and policies; escalate complex cases to HR Manager.
- Track completion of annual trainings and manage follow-ups.
- Help draft and update policies/procedures; communicate changes and maintain policy repositories.
- Provide first-line HR support: respond to employee questions, route issues, and document conversations.
- Take meeting minutes during employee relation discussions; maintain confidential files.
- Support engagement initiatives, recognition programs, and survey actions.
- Assist with incident reporting, documentation, and follow-up actions with supervisors.
- Coordinate with safety committees; maintain WorkSafeBC records and training logs.
- Play active role on Social Committee; organize monthly treat days and special events.
- Identify and implement process improvements to enhance HR service delivery.
- Other duties and tasks, as assigned by HR Manager.
Is this a Good Fit for You?
The successful candidate must:
- Must pass a criminal record check.
- Willing to sign a confidentiality agreement and adhere to BC privacy legislation.
- Must abide by the Privacy Laws of BC
Your Experience and Educational Background
The ideal candidate brings passion and commitment to the role.
While it is understood that a candidate may not possess all the competencies noted below, it is expected that over time, the candidate will demonstrate most, if not all, of these aspects:
Required:
- Bachelor’s degree in human resources management required.
- 2–4 years of HR experience in coordination or assistant capacity.
- Strong proficiency with HRIS and ATS systems; Microsoft 365 (Excel, Word, Outlook, Teams).
- Exceptional organization, time management, and attention to detail.
- High level of discretion with confidential information; strong ethics.
- Clear verbal and written communication skills; ability to build trust at all levels.
- Working knowledge of BC Employment Standards Act and WorkSafeBC practices.
A combination of relevant education and experience will be considered.
You Possess the Following Competencies
- Knowledge and understanding of the significance of confidentiality when maintaining public records
- Strong communication skills – both interpersonal and technical
- Knowledge of internet and web-based applications
- Ability to problem-solve using a technical and logical thought process
- Ability to manage multiple priorities and meet deadlines in a timely manner
- Ability to work with a high degree of independence, initiative and confidentiality
- Ability to adapt quickly to change and deal with overlapping or changing priorities
- A keen eye for detail
- Collaborative professional who promotes teamwork and works cohesively within a team- orientated environment
- Good written and interpersonal communications skills
How to Apply
The VSA values diversity and is committed to fostering an inclusive workplace where everyone is respected and supported. We welcome applicants from all backgrounds and experiences. Only candidates selected for an interview will be contacted. If you require accommodation during the application process, please reach out to our HR Team.
If you are interested in the Human Resources Coordinator role with the Vehicle Sales Authority and would like to submit your application for review, please submit your cover letter and resume.
We thank all candidates for applying; however, only those selected for an interview will be contacted.
Job Types: Full-time, Part-time, Fixed term contract
Contract length: 20 months
Pay: $41,600.00-$52,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home
Education:
- Bachelor's Degree (required)
Experience:
- Human resources: 2 years (required)
- HRIS: 1 year (preferred)
Work Location: In person
