13 meilleures offres (it support specialist, abbotsford, bc) (à pourvoir)

Technical Support Tier 3
TRIPLE EIGHT TRANSPORT —Abbotsford, BC
- De 70 000 $ à 90 000 $ par an
- Temps plein
- Déplacements à prévoir jusqu'à 50%
- Maîtrise
- Amélioration continue
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 10 jours
Technical Support Tier 1 (Temp to Perm)
TRIPLE EIGHT TRANSPORT —Abbotsford, BC
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Azure
- Informatique
- Ingénierie
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 10 jours
IT Support Technician (Tier 1)
Red Rhino Networks —Abbotsford, BC
- De 21,63 $ à 27,88 $ de l’heure
- Windows
- Déplacements à prévoir
- Scriptage
Senior IT Systems Administrator (MSP)
Myriad Information Technology Solutions —Chilliwack, BC
- De 37 $ à 52 $ de l’heure
- Temps plein
- Azure
- Déplacements à prévoir
- Mentorat
- Indemnité kilométrique
- Assurance Dentaire
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il y a 3 jours
IT & Tyresense Support Analyst
Rimex Supply Ltd. —Langley, BC
- Informatique
- Ingénierie
- Maintenance
- Assurance Dentaire
- Programme d'Aide aux Employés
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IT Support Technician (Tier 2)
Red Rhino Networks —Abbotsford, BC
- De 27,88 $ à 34,61 $ de l’heure
- Azure
- Windows
- Amélioration continue
IT Coordinator
MNP —Abbotsford, BC
- De 50 000 $ à 60 000 $ par an
- Heures supplémentaires
- Google Suite
- Service à la clientèle
- Anglais
Senior Desktop Support
Kinetics Drive Solutions Inc. —Langley, BC
- De 60 390 $ à 70 000 $ par an
- Heures supplémentaires
- Windows
- Diplôme universitaire non requis
- Sens de l'organisation
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Senior Desktop Engineer
GEI Consultants —Abbotsford, BC
- De 40 $ à 50 $ de l’heure
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Régimes de participation aux bénéfices
- Aide au Transport Quotidien
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Tier 1 Technician
Clearbridge Business Solutions —Abbotsford, BC
- De 51 000 $ à 61 000 $ par an
- Temps plein
- Recherche
- Windows
- Réseaux informatiques
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Senior Specialist, Automotive Technical Support (Bil. FR/EN) 12-Month Contract
MAZC - Mazda Canada Inc. —Langley, BC
- De 36 $ à 46 $ de l’heure
- Télétravail
- Anglais
- Recherche
- Gestion d'équipe
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- De 60 000 $ à 80 000 $ par an
- Temps plein
- Télétravail
- Analyse de données
- Esprit d'analyse
- Ressources humaines
- Assurance Dentaire
- Congés payés
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Maintenance
- Anglais
- Windows
- Programmes de Bien-être
Postuler rapidement
il y a 7 jours

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Technical Support Tier 3

TRIPLE EIGHT TRANSPORT -
Abbotsford, BC

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Détails du poste

Permanent | Temps plein
De 70 000 $ à 90 000 $ par an
Il y a 10 jours

Profil recherché

Microsoft Windows Server
TCP
Architecture infonuagique
Analyse des causes fondamentales des défauts
Microsoft Exchange
Soutien technique
Infrastructure réseau
Maîtrise
Amélioration continue
Mise en œuvre de la reprise après sinistre
Virtualisation
Support informatique
Azure AD
Mentorat
Enquête d'incident
Planification d'urgence
SharePoint
Rédaction technique
Réseau IP
Analyse des causes profondes
Cybersécurité
Compétences en communication
PowerShell
Intune
Gestion des identités et de l'accès

Description complète du poste

Founded in 2006, Triple Eight Transport Inc is an asset-based carrier company with terminals in Abbotsford, Calgary, and Edmonton! We provide Full Truck Load Transportation Services to and from major cities in Western Canada and Western US with our own fleet of Reefers, and Dry Vans. Triple Eight Transport is dedicated to personal career growth, our success is directly attributed to our dedicated and talented team of professionals who work hard together to achieve a common purpose - To provide efficient transport services that add value to our customers and to grow our business through safe operations, innovation, and continued excellence.

We are dedicated to personal and career growth here at Triple Eight Transport Inc. We focus on people and values, because with great people comes great success!

Who we are looking for:

We are seeking experienced Tier 3 Technical Support to join our IT team. This is a hands-on technical role responsible for resolving complex escalations, supporting and improving our IT infrastructure, and helping lead the migration and modernization of systems.

The ideal candidate combines strong Tier 3 troubleshooting skills with practical experience in cloud migration, infrastructure administration, networking, identity, security, and Microsoft technologies. This person should be comfortable taking ownership of difficult technical problems, working across multiple systems and vendors, and designing solutions rather than simply following established support procedures.

Key Responsibilities:

Tier 3 Technical Support

Act as senior escalation points for complex issues unresolved by Tier 1/2.
Troubleshoot advanced issues across endpoints, servers, apps, networking, identity, cloud, and infrastructure.
Perform root-cause analysis and implement permanent fixes for recurring/high-impact incidents.
Support critical systems and coordinate with vendors for escalations.
Create and maintain technical documentation and knowledge base articles.
Mentor Tier 1 and Tier 2 staff to improve overall support capability.

Cloud Migration & Administration

Support planning and execution of on-prem to cloud/hybrid migrations.
Assess systems, applications, infrastructure, and dependencies prior to migration.
Execute workload, data, identity, and application migrations with minimal disruption.
Configure, manage, and troubleshoot cloud infrastructure environments.
Identify and support retirement of legacy systems to simplify architecture.
Assist with cloud security, backup, DR, performance, availability, and cost optimization.

Infrastructure & Systems

Administer and troubleshoot Windows Server environments.
Support virtualization, storage, backup, networking, DNS, DHCP, VPNs, and firewalls.
Manage Microsoft 365 services (Exchange Online, SharePoint, Teams, etc.).
Administer Entra ID/Azure AD, Active Directory, GPOs, MFA, and identity sync.
Support endpoint management using tools like Microsoft Intune.
Monitor system health, capacity, security, and performance.
Support infrastructure upgrades, lifecycle management, and modernization efforts.
Develop and test backup, disaster recovery, and business continuity plans.

Automation & Continuous Improvement

Automate repetitive tasks using PowerShell or similar scripting tools.
Identify recurring issues and implement scalable long-term solutions.
Improve monitoring, alerting, documentation, and deployment processes.
Contribute to infrastructure architecture and planning discussions.
Recommend improvements focused on reliability, security, and efficiency.

Cybersecurity

Monitor and respond to security alerts, vulnerabilities, and suspected incidents across endpoints, networks, cloud, and user accounts.
Investigate security events and lead incident response, including containment, remediation, and root-cause analysis.
Manage identity and access controls (MFA, conditional access, privileged access, least privilege).
Maintain and improve endpoint protection, email security, firewalls, vulnerability management, and security monitoring tools.
Coordinate patching and vulnerability remediation across operating systems, applications, and infrastructure.
Review and harden security configurations across Microsoft 365, Azure, endpoints, and infrastructure.
Support phishing investigations, account compromises, malware incidents, and related threats.
Support backup, disaster recovery, and ransomware readiness.
Collaborate with external security vendors and service providers as needed.
Maintain security documentation and support ongoing policy, awareness, and process improvements.

Our ideal candidate will possess the following qualifications:

5+ years of progressive IT experience, including significant Tier 3, systems administration, infrastructure, or senior technical support responsibilities.
Demonstrated experience supporting and troubleshooting complex production IT environments.
Hands-on experience with cloud migration projects, including moving workloads or services from on-premises infrastructure to cloud or hybrid environments.
Strong experience with Microsoft Azure and/or other major cloud platforms.
Strong knowledge of:
Windows Server
Active Directory and Group Policy
Microsoft Entra ID / Azure AD
Microsoft 365
Networking, TCP/IP, DNS, DHCP, VPNs, and firewalls
Virtualization
Backup and disaster recovery
Endpoint and device management
Identity and access management
Experience troubleshooting issues across infrastructure, networking, applications, endpoints, and cloud services.
Working knowledge of cybersecurity principles, including MFA, least-privilege access, patching, endpoint security, and infrastructure hardening.
PowerShell or equivalent scripting/automation experience.
Strong documentation and technical communication skills.
Ability to independently investigate unfamiliar technical problems and drive them through resolution.
Must be legally allowed to work full time in Canada.

Why choose Triple Eight Transport Inc.?

Regular company lunches for special events
Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us!
Opportunities for growth within the company as we continue growing
Our open door policy shows we value communication and building strong, meaningful relationships across our workplace
Competitive wage and vacation packages
Very competitive Extended Health Benefits package for full time employees

Our commitment to diversity, equity, and inclusion

Triple Eight Transport Inc is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. We also welcome applications from non-Canadians who are eligible to work in Canada.

Job Types: Full-time, Permanent

Pay: $70,000.00-$90,000.00 per year

Benefits:

Dental care
Extended health care
Paid time off

Ability to commute/relocate:

Abbotsford, BC: reliably commute or plan to relocate before starting work (required)

Education:

Master's Degree (required)

Experience:

Technical support: 5 years (required)

Willingness to travel:

50% (required)

Work Location: In person

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