20 meilleures offres (guest service agent, banff, ab) (à pourvoir)

Guest Service Agent
Banff Collection by InnVest Hotels —Banff, AB
- 20,18 $ de l’heure
- Fins de semaine au besoin
- Anglais
- Hôtel
- Diplôme d'études secondaires
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Hotel Front Desk Agent
Falcon Crest Lodge —Canmore, AB
- À partir de 20 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 5 jours
Hotel Front Desk Agent
Blackstone Mountain Lodge —Canmore, AB
- À partir de 20 $ de l’heure
- Temps plein
- Bilingue
- Hospitalité
- Service à la clientèle
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Front Desk Agent
The Malcolm Hotel —Canmore, AB
- À partir de 20 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Diplôme d'études secondaires
- Assurance Dentaire
- Congés payés
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Guest Service Agent
Basecamp —Canmore, AB
- De 17 $ à 19 $ de l’heure
- 8 Heures
- Service à la clientèle
- Anglais
- Hôtel
- Assurance Dentaire
- Assurance Vision
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Front Desk Agent
INNhotels —Canmore, AB
- 19 $ de l’heure
- Temps plein
- Microsoft Word
- Hospitalité
- Google Suite
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Guest Services Agent
Banff Centre for Arts and Creativity —Banff, AB
- 19,29 $ de l’heure
- Fins de semaine au besoin
- Microsoft Excel
- Microsoft Office
- Diplôme d'études secondaires
- Programme d'Aide aux Employés
Switchboard & Reservations Agent
EMBLEMS —Banff, AB
- 18 $ de l’heure
- Temps plein
- Bilingue
- Hospitalité
- Hôtel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 8 jours
Front Desk Agent
The Juniper Hotel & Bistro —Banff, AB
- À partir de 19,50 $ de l’heure
- Temps plein
- Hospitalité
- Service à la clientèle
- Hôtel
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
il y a 8 jours
Guest Services Agent
Spring Creek Resorts —Canmore, AB
- De 20 $ à 25 $ par jour
- Fins de semaine au besoin
- Compétences en informatique
- Compétences en communication
- Assurance Dentaire
- Assurance Vie
Reservations & Sales Agent
Into the wild tours —Canmore, AB
- De 22 $ à 25 $ de l’heure
- Temps plein
- Hospitalité
- Vente
- Service à la clientèle
Postuler rapidement
il y a 10 jours
Front Desk Agent
FAIRMONT —Banff, AB
- De 20,18 $ à 25,65 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Anglais
- Hôtel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Multi-Property VIP & Luxury Reservations Specialist
FAIRMONT —Banff, AB
- 26,21 $ de l’heure
- Temps plein
- Hospitalité
- Microsoft Office
- Hôtel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Front Desk Agent
Spring Creek Resorts —Canmore, AB
- De 20 $ à 25 $ par jour
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vie
Front Office Supervisor
FAIRMONT —Banff, AB
- De 29,43 $ à 32,21 $ de l’heure
- Temps plein
- Microsoft Excel
- Hôtel
- Expérience en supervision
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 4 jours
Front Desk(Welcome Desk)Agent
Moxy (By Marriott) Banff —Banff, AB
- De 17,25 $ à 17,50 $ de l’heure
- Temps plein
- Bar
- Service à la clientèle
- Hôtel
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
il y a 2 jours
Front Office - Switchboard Operator
FAIRMONT —Banff, AB
- De 20,18 $ à 25,65 $ de l’heure
- Contrat
- Anglais
- Hôtel
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vision
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Audit Clerk, Banff Gondola
Pursuit Collection —Banff, AB
- 18 $ de l’heure
- Temps partiel
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Guest Experience Supervisor, Banff Gondola
Pursuit Collection —Banff, AB
- 21 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Reservation Agent, Global Partner Operations
Pursuit Collection —Banff, AB
- À partir de 18,50 $ de l’heure
- Fins de semaine au besoin
- Anglais
- Hôtel
- Compétences en communication

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (banff, ab)

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Guest Service Agent

Banff Collection by InnVest Hotels -
Banff, AB

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Détails du poste

Permanent
20,18 $ de l’heure

Profil recherché

Anglais
Diplôme d'études secondaires
Service aux visiteurs
Étiquette au téléphone
Compétences en communication

Description complète du poste

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Behaviors

Preferred

Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Thought Provoking: Capable of making others think deeply on a subject
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Goal Completion: Inspired to perform well by the completion of tasks
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Pay: $20.18 per hour

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (banff, ab)

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