20 meilleures offres (customer service supervisor, burnaby, bc) (à pourvoir)

Manager, Travel and Call Centre
Pacific Blue Cross —Burnaby, BC
- De 94 000 $ à 114 000 $ par an
- Temps plein
- Travail hybride
- Baccalauréat
- Amélioration continue
- Services financiers
- Programmes de Bien-être
- Assurance Invalidité
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Assistant Store Manager
Summit Search Group —Burnaby, BC
- De 70 000 $ à 90 000 $ par an
- Temps plein
- Contrôle de l'inventaire
- Vente
- Service à la clientèle
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il y a 14 jours
EXPERIENCED SUBPRIME FINANCE MANAGERS
GO RICHMOND CHRYSLER DODGE JEEP RAM FIAT —Richmond, BC
- De 65 000 $ à 180 000 $ par an
- Temps plein
- Compétences en communication
- Assurance Dentaire
- Assurance Vie
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Regional Sales Manager - Automotive Dealer Partnership
Lifeline Extended Auto Services Inc —Richmond, BC
- De 75 000 $ à 120 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Marketing
- Anglais
- Heures d'arrivée et de départ flexibles
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il y a 12 jours
Technical Sales and Estimation Project Lead – Water Management & Site Decontamination
Lock Search Group —Metro Vancouver Regional District, BC
- De 85 000 $ à 95 000 $ par an
- Logiciels de GRC/CRM
- Microsoft Excel
- Service à la clientèle
- Indemnité kilométrique
Sales Supervisor-Vancouver
FOTILE(方太) APPLIANCES CANADA LTD —Richmond, BC
- De 36 500,00 $ à 87 950,29 $ par an
- Temps plein
- Marketing
- Service à la clientèle
- Anglais
- Jours fériés payés
- Congés payés
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il y a 11 jours
Dental Office Manager
Dental Clinic on Fraser St. —Vancouver, BC
- De 38 $ à 47 $ de l’heure
- Temps plein
- Service à la clientèle
- Cabinet médical
- Gestion d'équipe
- Assurance Dentaire
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Maintenance & Facilities Lead
Fresh Prep Foods Inc —Vancouver, BC
- De 70 000 $ à 85 000 $ par an
- Fins de semaine au besoin
- Port de charges lourdes
- Ingénierie
- Expérience en supervision
- Assurance Dentaire
- Assurance Vision
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Fleet & Commercial Account Manager
Dueck Auto Group —Vancouver, BC
- Temps plein
- Logiciels de GRC/CRM
- Développement commercial
- Compétences en communication
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Store Manager
Prime Communications Canada Inc —North Vancouver, BC
- 19,50 $ de l’heure
- Temps plein
- Gestion des stocks
- Service à la clientèle
- Marchandisage
- Assurance Dentaire
- Programme d'Aide aux Employés
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Operations Supervisor – Field & Lab Services
Lineman's Testing Laboratories of Canada —Surrey, BC
- De 70 000 $ à 90 000 $ par an
- Temps plein
- Expérience en laboratoire
- Anglais
- Microsoft Office
- Assurance Dentaire
- Bourses d'Études
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il y a 9 jours
Office Manager
UP Vertical Farms —Pitt Meadows, BC
- De 70 000 $ à 75 000 $ par an
- Fins de semaine au besoin
- Google Suite
- Microsoft Outlook
- Systèmes PGI
- Assurance Dentaire
- Assurance Vie
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Account Manager
Leavitt Machinery —Coquitlam, BC
- 45 000 $ par an
- Travail hybride
- Marketing
- Capacités de présentation
- Affaires
- Assurance Invalidité
- Assurance Dentaire
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il y a 5 jours
Project Manager — HVAC Projects
Raven Supply LTD —Richmond, BC
- De 90 000 $ à 125 000 $ par an
- Temps plein
- Service à la clientèle
- Déplacements à prévoir
- Système CVC
- Régimes de participation aux bénéfices
- Programmes de Bien-être
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il y a 4 jours
Store Manager – Popeye’s Supplements
Popeye Supplements —North Vancouver, BC
- À partir de 50 000 $ par an
- Temps plein
- Service à la clientèle
- Gestion d'équipe
- En présentiel
- Réductions Tarifaires
- Assurance Dentaire
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il y a 2 jours
Store Manager/Sales Representative
Xrival Fitness BC —Vancouver, BC
- De 35 700,00 $ à 108 007,31 $ par an
- Temps partiel
- Vente
- Service à la clientèle
- Anglais
- Congés payés
- Heures d'arrivée et de départ flexibles
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Parts Manager (Heavy Duty)
Velocity Truck Centres —Surrey, BC
- À partir de 115 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Analyse de données
- Assurance Dentaire
- Assurance Vision
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Store Manager – Popeye’s Supplements
Popeye Supplements —Vancouver, BC
- À partir de 50 000 $ par an
- Temps plein
- Service à la clientèle
- Gestion d'équipe
- En présentiel
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 2 jours
Product Manager - Acquisition
Pocketpills —Surrey, BC
- De 100 000 $ à 140 000 $ par an
- Temps plein
- Informatique
- Ingénierie
- SQL
- Assurance Invalidité
- Congés payés
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Project Manager - Burnaby Office
Underhill Geomatics Ltd —Burnaby, BC
- De 105 000 $ à 140 000 $ par an
- Temps plein
- Service à la clientèle
- Compétences rédactionnelles
- Soins Immédiats en Réanimation
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement

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Manager, Travel and Call Centre

Pacific Blue Cross -
Burnaby, BC

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Détails du poste

Permanent | Temps plein
De 94 000 $ à 114 000 $ par an

Profil recherché

Gestion des ventes
Centre d'appels
Coaching
Relations de travail
Leadership stratégique
Baccalauréat
Amélioration continue
Prise de décisions
Services financiers
Affaires
Leadership
Motivation d'équipe
Négociation
Amélioration des processus opérationnels

Description complète du poste

We are searching for a permanent Level 2 or 3 General Insurance Licensed Manager, Travel and Call Centre to join our Individual Plans team.

This is an exciting opportunity to lead a high-performing team within one of Pacific Blue Cross's most important and growing business areas.

As Manager, Travel and Call Centre, you will have the autonomy to shape team performance, influence business results, and contribute to the future direction of the travel insurance business.

Leading a team of approximately 16 unionized employees, you will create an environment where people are motivated to succeed, continuously develop their skills, and deliver exceptional customer experiences.

Beyond day-to-day operations, you will play a key role in identifying opportunities for growth, improving performance through data-driven decision-making, and helping the business adapt to an evolving and competitive marketplace. This is an ideal opportunity for a leader who enjoys developing people, driving results, and expanding their strategic leadership capabilities.

If you have experience leading teams as a Travel Sales Manager, Sales Manager, Travel Insurance Manager, Financial Services Contact Centre Leader, or Broker with strong leadership experience, we want to hear from you.

Bring your leadership skills, your ability to coach and inspire others, and your drive to deliver results. This is your opportunity to step into a role where you can lead a high-performing team, influence business growth, and make a real impact every day.

Key Details:

Hybrid work Arrangement: 3 days in the office and 2 days work from home
Office Location: 4250 Canada Way, Burnaby, BC V5G 4W6
Classification: Exempt
Salary Range: BC’s compensation program is built on a pay-for-performance philosophy, rewarding both individual and organizational achievements. The typical hiring range for this position is $94,000.00 - $114,000.00 / Year per year, with the starting salary determined based on a combination of skills, education, experience, and internal equity. As part of our total rewards package, you’ll be eligible for our annual bonus program.

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

We offer an attractive compensation and benefits package. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.

Perks

Hybrid work environment - 3 days in the office and 2 days work from home depending on the needs of the department.
Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
Paid vacation starts at 4 weeks per year, and increases with years of service.
Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay.
Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55.
Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!
Wellness initiatives and onsite amenities

Key Ways This Position Makes an Impact

In this role, you will lead, coach, and develop a team of travel insurance professionals to achieve sales, service, and performance goals. You will drive revenue growth by identifying opportunities, analyzing trends, and implementing strategies that improve results.

You will build a positive, high-performing culture where employees feel supported, engaged, and empowered to succeed. You will also partner with stakeholders across Individual Products, Claims, Customer Experience, Account Executives, and Broker Development to enhance both customer and business outcomes.

You will champion continuous improvement by strengthening processes, performance, and the overall customer experience. In addition, you will foster strong employee relations within a unionized environment and play a key role in shaping the future growth of an important business line while continuing to expand your strategic leadership impact.

Key Experiences You Bring To This Role

Bachelor’s degree (or equivalent) with a major in Business, Economics, or an equivalent discipline including or supplemented by courses in leadership/supervision.
Level 2 General Insurance License valid in British Columbia.
5 - 8 years of related experience in sales, in a call center environment, or a related field.
3+ years of experience in a leadership position.
Demonstrated leadership, customer service, consumer sales call centre, critical thinking and negotiation skills.

If you’re excited about taking on this opportunity, we invite you to apply online today and start the conversation with us about this position.

While we thank all applicants for their interest, only short-listed candidates will be contacted.

Diversity, Equity, and Inclusion

PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.

To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. These accommodation requests will be reviewed confidentially and, on a case-by-case basis by Human Resources.

Pay: $94,000.00-$114,000.00 per year

Benefits:

Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
Vision care
Wellness program
Work from home

Work Location: Hybrid remote in Burnaby, BC V5G 4W6

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customer service supervisor emplois - burnaby, bc

Manager, Travel and Call Centre

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service supervisor (burnaby, bc)

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