20 meilleures offres (application support, calgary, ab) (à pourvoir)

Application Support Agent
Garaga —Alberta
- Temps plein
- Travail hybride
- Service à la clientèle
- Anglais
- Saisie de données
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Surveyor
SITE Resource Group Limited Partnership —Calgary, AB
- Analyse de données
- Maintenance
- Certificat de premiers soins de base
HVAC Operations Manager
Lynx Mechanical —Calgary, AB
- De 90 000 $ à 115 000 $ par an
- Temps plein
- Schémas
- Maintenance
- Anglais
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Next Gen Women in Energy: Career Discovery Day
Gibson Energy —Calgary, AB
- Ingénierie
- Baccalauréat
- Compétences en communication
Director of Engineering
PaintScout —Calgary, AB
- À partir de 175 000 $ par an
- Temps plein
- Travail hybride
- DevOps
- Bases de données
- AWS
Postuler rapidement
Junior Structural Designer
Cornerstone Engineering Ltd —Calgary, AB
- De 28 $ à 32 $ de l’heure
- Temps plein
- AutoCAD
- CAD
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Bridge Engineer
MatchBox Consulting Group —Calgary, AB
- 110 000 $ par an
- Travail hybride
- Ingénierie
- Maîtrise
- Baccalauréat
il y a 10 jours
Operations Manager - Oilfield Services
Double J Energy Solutions Ltd —Alberta
- À partir de 110 000 $ par an
- Temps plein
- Certification RCR
- Maintenance
- Expérience en supervision
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 1 jour
Construction Surveyor
LN Land Development Technologies —Alberta
- De 40 $ à 50 $ de l’heure
- Heures supplémentaires
- Certification RCR
- Certificat de premiers soins de base
- En présentiel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Heavy Civil CAD Technologist
Morgan Construction & Environmental Ltd. —Calgary, AB
- Contrôle de la qualité
- Assurance Dentaire
- Assurance Vie
CNC Application Specialist
Source Atlantic Limited —Alberta
- Embauche urgente
- Esprit d'analyse
- Amélioration continue
- Diplôme universitaire non requis
- Assurance Invalidité
- Assurance Dentaire
Administrative + City Permits +Jr Architectural Techologist
john trinh & associates inc —Calgary, AB
- Temporaire
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Assurance Dentaire
- Congés payés
Postuler rapidement
General Manager
Fix Nation Restoration —Calgary, AB
- Temps plein
- Microsoft Outlook
- Expérience en gestion
- Service à la clientèle
- Assurance Dentaire
- Congés payés
Postuler rapidement
Office Administrator
Qualitech Inspection Ltd. —Calgary, AB
- De 30 $ à 40 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Schémas
Postuler rapidement
Site Trainer - Bow Tower
Paladin Security —Calgary, AB
- De 26 $ à 29 $ de l’heure
- Fins de semaine au besoin
- Microsoft Office
- Diplôme d'études secondaires
- Capacités de présentation
Postuler rapidement
il y a 5 jours
Senior Steel Detailer
Weston Manufacturing Ltd —Calgary, AB
- De 70 000 $ à 80 000 $ par an
- Temps plein
- AutoCAD
- Ingénierie
- Déplacements à prévoir
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 9 jours
Community Manager - Floater
City Vibe Developments —Calgary, AB
- 8 Heures
- Microsoft Word
- Microsoft Outlook
- Vente
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
Major Incident Coordinator
CPKC —Calgary, AB
- 12 Heures
- Informatique
- Ingénierie
- Esprit d'analyse
il y a 11 jours
Rental Administrator
City Vibe Developments —Calgary, AB
- Temps plein
- Microsoft Office
- Assurance Vie
Postuler rapidement
il y a 10 jours
Land & Environment Drafting Technician
BURNCO Rock Products LTD —Calgary, AB
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Ingénierie
- Microsoft Office
- Déplacements à prévoir
- Congés payés
il y a 12 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : application support (calgary, ab)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Découvrir les offres d'emploi dans d'autres lieux

application support jobs near calgary, ab

General Manager (Calgary, AB) : offres d'emploi

Surveyor (Calgary, AB) : offres d'emploi

HVAC Supervisor (Calgary, AB) : offres d'emploi

Incident Manager (Calgary, AB) : offres d'emploi

Structural Designer (Calgary, AB) : offres d'emploi

Junior Administrative Assistant (Calgary, AB) : offres d'emploi

Surveyor (Fort McMurray, AB) : offres d'emploi

Operations Manager (Alberta) : offres d'emploi

Bridge Engineer (Calgary, AB) : offres d'emploi

Drafting Technician (Calgary, AB) : offres d'emploi

Office Administrator (Calgary, AB) : offres d'emploi

Application Specialist (Alberta) : offres d'emploi

Director Of Engineering (Calgary, AB) : offres d'emploi

Community Manager (Calgary, AB) : offres d'emploi

Technologist (Calgary, AB) : offres d'emploi

Trainer (Calgary, AB) : offres d'emploi

Administrator (Calgary, AB) : offres d'emploi

General Manager (Oak Ridges, ON) : offres d'emploi

General Manager (Belleville, ON) : offres d'emploi

Restaurant Manager (Vancouver, BC) : offres d'emploi

Application Support Agent

Garaga -
Alberta

Postuler rapidement

Détails du poste

Permanent | Temps plein

Profil recherché

Jira
Français
Service à la clientèle
Anglais
Priorisation des tâches
Systèmes de gestion de billets
Saisie de données
Gestion des escalades
Compétences en communication
Centre d'assistance

Description complète du poste

An application bug doesn't scare you; it intrigues you. You have experience in application support and you're the type who digs until you find the "why," calmly guides a user over the phone, and documents everything with care. Structured, curious, and able to stay on track when everything comes in at once? We've got the perfect challenge for you!

Under the supervision of the Director, Partner Pricing & Digital Product Support, you provide first-level support to users of our internal platforms (Viking, Garaganet, Viking tablet app, etc.) via the ticketing system, phone, and Teams. You handle simple requests and escalate them to more advanced support levels when needed. You also ensure accurate documentation of the issues encountered and help deliver fast, effective solutions to users. Ideally, you also have experience in the garage door manufacturing industry (e.g., installation, distribution, or sales). You must be available to work a day shift, Monday to Friday, until 9:00 PM Eastern Time. Sound like you? Apply!

The Benefits Offered by Garaga:

Competitive hourly salary (based on experience);
Comprehensive dental care coverage;
Disability and life insurance coverage;
Extended health care benefits;
Paid time off allowance.

Key Responsibilities of the Application Support Agent:

The Application Support Agent provides first-level support to users of our internal platforms and ensures that their requests are resolved quickly and thoroughly documented.

First-level support: Respond to simple user requests (information requests, minor issues);
Escalation of complex issues: Escalate more complex issues to higher support levels or to the relevant team (e.g., IT, Pricing, Finance);
Documentation: Ensure accurate documentation of issues in the ticket management system (Jira);
Communication: Maintain clear and professional communication with users in order to quickly resolve their requests;
Ticket management: Process and manage support tickets through Jira, ensuring that issues are documented and resolved promptly;
Data entry and configuration: Assist with various projects involving data entry (e.g., system configuration, initial setup of a new partner) and validate the accuracy of the data entered.

Qualifications Required for the Application Support Agent Position:

Experience in the garage door manufacturing industry (installation, distribution, or sales), an asset;
Basic knowledge of ticket management systems (Jira or similar);
Ability to diagnose simple problems and recognize when to escalate more complex cases;
Ability to quickly learn new technologies and systems;
English: Perfect written and verbal command, required to support users across Canada and the United States;
French language skills, both verbal and written, are an asset.
Must be available to work a day shift, Monday to Friday, until 9:00 PM Eastern Time.

Skills Sought for the Application Support Agent Position:

Excellent communication skills;
Good time and priority management;
Thoroughness and rigor: following structured processes to ensure that each step is completed with care and accuracy.

Garaga is an equal opportunity employer and applies an employment equity program for women, Indigenous peoples, visible minorities, and persons with disabilities. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included.

GARAGA — THE BEST OF BOTH WORLDS!

Garaga is a growing family business. To help us achieve our goals, we are always looking for passionate people to join our company.

For more than 40 years, we have been manufacturing garage doors that meet the highest standards in the industry. We are recognized for the reliability and quality of our products, as well as for the impeccable service provided by our employees.

The company is headquartered in the greater Beauce region and operates in the manufacturing sector across North America. It enjoys an enviable reputation in its industry and maintains a sustained pace of growth, with the recent acquisition of its 2nd plant in the United States — 4 plants in North America.

Perfectly small

To give you all the challenges, latitude, and potential impact you are looking for. The co-presidents are young, think big, and give themselves the means to achieve their ambitions. Our IT team is made up of 20 technology enthusiasts — your new colleagues. They will be there to support you and help you settle in.

A team open to your ideas: Absolutely! We have created our own applications and have been improving them since 1996. Yes, really! Garaga saw the game-changer coming and has been investing in talent like you for just as long. We are curious. We are forward-thinking. We like to discover new ideas and best practices before everyone else.

Perfectly big

A solid company that has been thinking big for more than 40 years and has more than 1,700 employees.

Why Choose Garaga:

Strong financial health and significant growth
A dedicated and accessible team
A corporate culture of generosity, respect, and recognition
Flexible schedules and remote work
Competitive compensation and benefits

Garaga is:

A large company and a leader in its industry
A manufacturer of residential and commercial garage doors founded in 1983
4 facilities: St-Georges (QC), Barrie (ON), Ponca City (OK), and Bemidji (MN)
More than 1,700 employees
A large network of retailers and business partners in Canada and the United States

https://www.garaga.com/ca/job-offer/application-support-agent

Diversity. Inclusivity. Collaboration. Garaga is an Equal Opportunity Employer.

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance

Work Location: Hybrid remote in Alberta

Postuler rapidement

Affinez votre recherche

application support emplois - calgary, ab

Application Support Agent

Surveyor

HVAC Operations Manager

Next Gen Women in Energy: Career Discovery Day

Director of Engineering

Junior Structural Designer

Bridge Engineer

Operations Manager - Oilfield Services

Construction Surveyor

Heavy Civil CAD Technologist

CNC Application Specialist

Administrative + City Permits +Jr Architectural Techologist

General Manager

Office Administrator

Site Trainer - Bow Tower

Senior Steel Detailer

Community Manager - Floater

Major Incident Coordinator

Rental Administrator

Land & Environment Drafting Technician

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : application support (calgary, ab)

Related Searches

Découvrir les offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact