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Revenue Operations Manager

Mobiltex Data Ltd.
Calgary, AB

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Détails du poste

Permanent | Temps plein
Il y a 5 jours

Profil recherché

Audit de la qualité des données
Modélisation de données
Intégration des données
Veille économique
Leadership d'équipe
Plateforme Salesforce
Salesforce
Assurance qualité des données
Amélioration des processus
Administration des ventes
Expérience en supervision
Capacités de présentation
Préparation de rapports et de présentations
Pipeline de ventes
Prévision
Règles de validation des données
Intelligence artificielle
Collaboration interfonctionnelle
Leadership
Coordination d'équipe
Communication interfonctionnelle
Amélioration des processus opérationnels
Centre d'assistance

Description complète du poste

About Mobiltex

Mobiltex is an IIoT and software company delivering remote monitoring and software solutions that help maintain pipeline health for industries delivering critical services. Individual solutions target corrosion prevention, gas pressure management, and water network optimization, primarily serving midstream and downstream energy operators, and water utilities.

Mobiltex is a high-growth company in an active phase of product and organizational scaling, with potential for M&A, as well as a growing international footprint. This is an environment that rewards people who can build structure where it doesn’t yet exist, and drive commercial output as the organization scales.

Role Summary:

The Revenue Operations Manager owns Salesforce administration and the day-to-day health of Mobiltex's sales data, reporting, and CRM processes. This is a business and data focusing on how the sales organization uses its systems and data.

This is a good opportunity for someone with hands-on Salesforce administration experience and is ready for more ownership. As the role matures, this role will lead a sales administration team and other front-end resources that support commercial operations. We are looking for someone with the judgment and presence to manage people after onboarding (3-6 months).

The role reports to the VP of Sales and Marketing, and works closely with Sales, Marketing, and Finance leadership to keep the systems behind the sales funnel accurate, usable, and trusted.

Core Responsibilities:

Salesforce & CRM Administration

Own day-to-day administration of Salesforce: user setup and permissions, page layouts, declarative automation (flows, validation rules), and the overall data model.
Maintain data hygiene standards such as duplicate management, required-field discipline, and consistent use of stages, fields, and record types across the sales team.
Act as the first point of contact for user questions and access issues; escalate anything requiring custom development to the appropriate technical partner.
Act as a trusted consultant for VP sales and vertical sales leadership related to best practices and modifications required to improve sales data quality, drive usage across the BD team, and improve reporting and forecasting.

Sales Data & Reporting

Build and maintain the dashboards and reports sales and executive leadership rely on for pipeline visibility, forecasting, and quota tracking.
Partner with Sales leadership to translate their reporting needs into reliable, repeatable views.
Audit CRM data regularly to catch gaps or inconsistencies before they show up in a forecasts or board materials.
Work closely with finance team on Mobiltex Data Cube project to tie sales data into broader dataset to manage business health.
Work closely with marketing leadership to ensure marketing data transfers into Salesforce seamlessly to improve attribution, sales cycle analysis, conversion analysis.

CRM Adoption & Process Improvement

Drive adoption of Salesforce as the single source of truth for the sales team, including training new reps and reinforcing good habits with existing ones.
Identify where sales process and CRM configuration and usage are out of sync, and recommend practical fixes to improve the use of the tool
Document CRM processes and field definitions so the system stays usable as the team grows.
As needed, fold any acquired companies into central CRM system and processes, recognizing the nuances of new businesses and their CRM maturity.

Cross-Functional Data Partnership

Coordinate with Marketing on lead routing and campaign data, and with Finance on revenue and renewal reporting, so the numbers agree across departments.
Support the Customer Success and Account Management teams with the account and renewal data they need out of the CRM.
Support the Customer Success team with use of Salesforce Service and Voice platform from the perspective of reporting and dashboards.

Team Leadership (future)

As transaction volume and system complexity grow, lead the Sales Admin team, defining roles, workload, and standards for the function.
Support sales administration function with processes and systems to improve efficiency, and ultimately the customer’s user experience.
Establish the onboarding and training approach required to maintain the commercial administration function over time.

How You'll Work:

AI-Fluent Revenue Operations

Mobiltex expects this role to actively use AI tools to improve legacy CRM data. That includes using AI-assisted tools for data cleansing and deduplication, drafting reports and dashboard narratives, summarizing pipeline trends for leadership, and exploring natural-language query tools that sit on top of Salesforce data. We are looking for a candidate with genuine curiosity to try new tools, while being disciplined enough to ensure they fit the needs of the business and users.

Qualifications:

Experience

3–5 years of Salesforce administration or revenue/sales operations experience.
Salesforce Administrator certification is an asset but not required.
Experience building reports and dashboards for a sales team; comfort with pipeline and forecasting concepts.
Exposure to B2B or technical sales environment
Some experience training or supporting other CRM users, even informally.
Sales experience an asset but not required.
Experience managing a small team is an asset, as well as the ability to lead through influence cross functionally.

Profile

Business and data focused, with an understanding of what a real sales team needs from its data and CRM.
Comfortable presenting data and recommendations to sales leadership.
Organized, detail-oriented, and reliable without needing close supervision.
Curious about AI tools and comfortable incorporating them into daily work.

What Mobiltex Offers

A role in a company actively reshaping how critical infrastructure is monitored and managed.
Direct access to senior leadership and meaningful influence over commercial messaging and market presence.
A function with clear scope and a defined growth path as Mobiltex scales – with senior leadership visibility from day one.
Competitive compensation including base salary and performance incentives.
Hybrid flexibility with periodic travel to trade shows, team meetings and customer events.

Location: Calgary, AB – remote employees considered

Mobiltex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to mental or physical disabilities, family status, marital status, sex or gender, sexual orientation, pregnancy, age, religion or creed, nationality or citizenship, national or ethnic place of origin, ancestry, or race or color.

Job Types: Full-time, Permanent

Application question(s):

Do you have experience working in a B2B or technical sales environment?
How many years of experience do you have in Salesforce Administration and/or Sales Operations?

Licence/Certification:

Salesforce Administrator Certification? (preferred)

Work Location: Hybrid remote in Calgary, AB

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