20 meilleures offres (team leader in disability sector, calgary ab) (à pourvoir)

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Team Leader, Children Services

DDRC -
Calgary, AB

Postuler dès maintenant

Détails du poste

Temps plein
Il y a 10 jours

Profil recherché

Microsoft Powerpoint
Microsoft Word
Soutien aux personnes ayant des troubles développementaux
Tenue des dossiers
Service à la clientèle
Tableurs
Coaching
Études postsecondaires
Classement
Gestion des horaires
Expérience auprès des enfants
Gestion d'équipe
Service à la clientèle
Coordination de programmes
Mentorat
Orientation axée sur le service à la clientèle
Réglementation en santé et sécurité du travail (SST)
Travail auprès des enfants et des jeunes
Gestion de budget
Formation et développement
Leadership
Interaction avec les clients
Coordination d'équipe
Gestion du temps
Évaluation du rendement

Description complète du poste

Are you looking for a great opportunity to build your career? Are you a candidate that is passionate, self-motivated, patient and has a positive attitude, and looking to lead a team of direct service staff to ensure quality respite service is provided to children and adults with developmental disabilities?

If yes, take a look at the opportunity below.

ABOUT US:

The DDRC is a non-profit, registered, charitable organization that began in 1952. We offer programs and resources for children and adults with developmental disabilities, their friends and family, and other members of the community. The DDRC employee’s role model the DDRC mission - “DDRC promotes awareness and supports communities to include persons with developmental disabilities, thereby strengthening communities for all citizens.” If you believe in the DDRC's mission and values, we would welcome you to our team.

WHAT THE ROLE PROVIDES YOU:

The DDRC hires passionate, driven individuals who live our values and can work independently. We offer a variety of roles, competitive benefits, and a culture that supports work/life balance

We offer semi-fixed schedules that may change based on clients needs, paid training, development, coaching, benefit plan, Health Spending Account (HSA), Employee and Family Assistance Program (EFAP), Employee Referral Program, WCB, vacation days, free parking, mileage where applicable, statutory holidays, and Agency complimentary hours off per year.

KEY RESPONSIBILITIES:

Provides leadership, support and professional development by coaching, mentoring and supervising Comprehensive Care staff and Client Service Coordinators; provides direction to support their ability to be effective and successful in their role
Acts as the team resource for relevant policies, procedures, legislation, service protocols as well as ethical codes and guidelines
Acts as the principle liaison between staff and senior agency leadership as well as between team members and other service/support providers; facilitates cross-agency communication and participation
Promote productive working relationships with community partners and provincial, federal and non-governmental agencies
Coordinate and promote services available through Comprehensive Care with various stakeholders to effectively build the program
Act as a liaison and participate on internal and external committees
Provide orientation and training to new team members
Communicates with clients, stakeholders or other service providers on an as-needed basis
Contributes to the development and management of team scheduling and budget processes; ensure adherence to both financial and service terms and conditions
Ensures that Comprehensive Care teams have full understanding of all policies and procedures currently in place at DDRC
Ensures that all required staff files, documentation and information is captured according to agency and accreditation requirements
Ensures all decisions are value driven, client-centred and based on DDRC mission and vision
Oversees Performance Review processes of community-based respite workers and service coordinators as per DDRC Policies
Act as first level supervisor of all staff-related critical incidents
Ensures that all required staff files, documentation and information is captured according to agency and accreditation requirements
Ensures that staff attend required workshops/training sessions in timely manner
Ensures all required documentation is placed in personnel file
Schedules required meetings and planning sessions for teams
Attends all required meetings and planning sessions as requested; accountable for seeking information if absent from meeting and disseminating information to relevant staff
Takes accountability to ensure all mandatory certifications and training are kept current

WHAT YOU BRING TO THE ROLE:

Post-Secondary diploma in Disabilities Service/Rehabilitation and/or Program Management, or an acceptable combination of education and experience
Minimum of two (2) years leadership experience
Minimum two (2) years working in a related field
Related experience dealing with children, families and community
Proven experience working with children and families
Experience in establishing and maintaining relationships with stakeholders
Knowledgeable of community resources and how to access resources
Strong critical thinking, excellent organization and administrative skills
Strong Leadership, Relationship Building and Conflict Resolution Skills
Customer Service and Time Management are a must
Demonstrated proficiency in MS Office, with particular emphasis on Microsoft Excel, Word and PowerPoint
Knowledge of and understanding of applicable federal and provincial legislation as well as professional standards (e.g. Alberta Human Rights Commission, Freedom of Information and Protection of Privacy Act, Occupational Health and Safety Act, regulation and code)
Creating Excellence Together (CET) Accreditation experience within the disability sector, an asset

PERSONAL QUALITIES:

Demonstrated values consistent with the DDRC mission
Commitment to team unity and accountability
Desire for continuous professional development and learning
Able to work independently and as part of a multi service team
Professional / articulate communication –verbal, written, listening, two-way feedback

WORKING CONDITIONS:

Travel to all quadrants and communities within Calgary City Limits year round
Provide proof of business commercial automobile liability coverage with a minimum of 2 million liability
Working independently within both the client home and in the community

DDRC VALUES:

We value diversity;
We believe individuals have a right to explore and fulfill their potentials;
We recognize the need for accountability and responsibility; and
We foster an environment of respect, acceptance, accessibility, and interdependence.

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