20 meilleures offres (tourism, calgary ab) (à pourvoir)

Bilingual Claims and Accommodation Coordinator
Beyond Bilingual Inc. —Calgary, AB
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- Heures supplémentaires
- Bilingue
- Service à la clientèle
- Anglais
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Wilde on 27 Events Coordinator
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
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- Assurance Invalidité
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il y a 12 jours
Sales Specialist, Venue & Events
Easter Seals Alberta —Calgary, AB
- De 70 000 $ à 80 000 $ par an
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- Certification RCR
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il y a 8 jours
Tour guides (Walking & Biking)
Vancouver Toonie Tours Ltd —Calgary, AB
- De 18 $ à 40 $ de l’heure
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Seasonal Tour Guide
Grizzly Banff Tours —Calgary, AB
- De 215 $ à 500 $ par jour
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- Hospitalité
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Tour Sales and Experience Curator
Vancouver Toonie Tours Ltd —Calgary, AB
- De 32 429,31 $ à 119 864,65 $ par an
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- Régimes de participation aux bénéfices
- Assurance Dentaire
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Dispatcher
TRAXX Coachlines Ltd —Airdrie, AB
- De 30 $ à 35 $ de l’heure
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- Microsoft Word
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Reservations Agent (Casual)
Canadian Rocky Mountain Resorts Ltd —Calgary, AB
- 18 $ de l’heure
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- Hospitalité
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- Microsoft Office
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il y a 5 jours
Hospitality Business Management Instructor
Canadian Health and Business College —Calgary, AB
- De 20 $ à 25 $ de l’heure
- Temps partiel
- Hospitalité
- Hôtel
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il y a 4 jours
Guest Experience & Tour Coordinator
Vancouver Toonie Tours Ltd —Calgary, AB
- De 19 $ à 24 $ de l’heure
- Temps plein
- Espagnol
- Vente
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- Assurance Dentaire
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Claims Support
Accomsure —Calgary, AB
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
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il y a 5 jours
"At Your Service" AYS Agent
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Restaurant
Postuler rapidement
il y a 11 jours
Analyst, Tourism & Marketing Data
Travel Alberta —Calgary, AB
- Temps plein
- Marketing
- Analyse de données
- Recherche
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il y a 7 jours
Guest Service Agent / Front Counter Agent
CanaDream Career Page —Calgary, AB
- Heures supplémentaires
- Service à la clientèle
- Hôtel
- Conduite de véhicule
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Adventure Guide - Western and Eastern Canada
Windigo Aventure —Calgary, AB
- À partir de 150 $ par jour
- Saisonnier
- Bilingue
- Certification RCR
- Service à la clientèle
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Executive Meeting Manager
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
- Fins de semaine au besoin
- Vente
- Service à la clientèle
- Hôtel
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il y a 14 jours
Bus Driver
Westar Travel LTD. —Calgary, AB
- De 220 $ à 400 $ par jour
- Temps partiel
- Anglais
- Conduite de véhicule
- Heures d'arrivée et de départ flexibles
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il y a 10 jours
Staff Assistant
Hines —Calgary, AB
- Hospitalité
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il y a 12 jours
Product Coordinator - Bilingual
Accomsure —Calgary, AB
- Temps plein
- Bilingue
- Anglais
- Microsoft Office
- Assurance Dentaire
- Assurance Vision
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Sr. Manager, Total Rewards
Pursuit Collection —Calgary, AB
- De 120 000 $ à 130 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Excel
- Finance
- Hôtel
- Congés payés
- Horaire flexible avec plage fixe

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : tourism (calgary ab)

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Bilingual Claims and Accommodation Coordinator

Beyond Bilingual Inc.
Calgary, AB

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Détails du poste

Permanent | Temps plein
Jusqu’à 56 000 $ par an

Profil recherché

Bilingue
Français
Service à la clientèle
Anglais
Microsoft Office
Gestion de la relation client
Contrats
Compétences en communication
Vente au détail
Gestion du temps

Description complète du poste

Bilingual Product Coordinator
Fulltime, Permanent

Location: On-site - Calgary, Alberta
Hours: Friday to Tuesday 8:00am to 4:30pm (30-minute lunch & two 15-min breaks)
Salary: Up to $56,000

Company:

This position is with a leading Canadian full service Additional Living Expenses (ALE) Specialist. The organization manages short-term and long-term ALE requirements for policyholders, allowing them to focus on their basic needs while freeing up adjusters and insurance companies to focus on the claim.

The company provides assurance and peace of mind for policyholders and adjusters during catastrophic events (such as fire, water, or flood damage), helping them return to normality as quickly as possible.

Perks:

Benefits: Health, Dental & Life Comprehensive benefits package through Alberta Blue Cross, including health, dental, vision, travel, and wellness support
Vacation: 10 days, flexible to do 15 days
On-call and overtime: 1-8 weeks with a few hours of work paid at 1.5 times the regular rate 
Great culture and company environment: Described as a happy family.
BBQs & Staff Parties: BBQs over lunch, and summer and winter events in Calgary following our Town Halls. Enjoy good food, (hopefully) sunshine, and great company, partners are welcome at the winter celebration!
Dry Cleaning: Exclusive dry-cleaning discounts through our sister company
Banking Discounts Perks with BMO’s Bank at Work program, enjoy waived fees, credit benefits, mortgage discounts, and more.
SureBucks Our internal rewards program for non-managers in Operations and Finance teams, where you can be nominated for great work and redeem those points for real, physical items.
IATA Discount Card Global hotel savings with exclusive rates at major hotel chains worldwide.

Position Overview:

As a Product Coordinator, you’ll play a vital role in supporting customers displaced by property insurance claims by sourcing accommodation solutions. This includes managing reservations, negotiating favorable lease terms, and building relationships with property management vendors. You'll collaborate across teams to ensure seamless customer service while adhering to legal and policy standards.

Job Responsibilities

Reservations Management – act as a leasing agent offering accommodation, advice, and facilitate tenancy through preferred suppliers and source new supplier partnerships to add to inventory.
Locate the most suitable accommodation and negotiate the best possible rates.
Secure favorable terms and conditions on each accommodation to optimize the customer benefit, experience, and agility of a claim lifecycle.
Process and confirm reservations or leases to ensure all details are accurately recorded and communicated.
Project manage any viewing or requirements needed to facilitate the accommodation.
Legal Adherence – ensure all leasing or reservation practices comply with municipal, provincial, and federal laws (e.g., Residential Tenancy Acts/Laws).
Policy Enforcement – implement and enforce property management policies and procedures, including those related to tenant rights and responsibilities.
Issue Management – address and resolve any issues or complaints from tenants or guests, coordinating with maintenance or other property-related departments as needed.
Conflict Resolution – mediate conflicts between clients and property owners or management, working toward satisfactory solutions.
Follow established reservation procedures to optimize results and apply creative thinking to deliver solutions outside of standard processes.
Address new claims, gather requirements, input information into a CRM, and manage the end-to-end process while balancing customer service and efficiency.
Solution Selling – assist the Claims team by managing customer requirements to suitable product solutions that best fit their needs, even if they differ from initial preferences.
Effectively communicate (written and verbal) with all parties involved during an accommodation, including internal teams and external stakeholders such as clients, landlords, suppliers, property management, real estate agents, adjusters, and legal contacts where necessary.

Additional Responsibilities

Support policyholders in understanding the temporary housing process within an insurance claim by providing exceptional customer service and guidance.
Prepare leases, contracts, payment authorizations, and other required documentation.
Apply strong time-management skills while handling multiple urgent tasks simultaneously.
Respond to changing requirements, issues, and repair schedules as needed.
Enter and maintain accurate information for billing purposes.
Perform additional tasks as required by management.

Education and Experience

1–2 years of experience in customer service or a service-based industry such as hospitality, real estate, or travel and tourism is highly preferred.
Must be fluent in both English and French.
Experience with conflict resolution and customer relationship management is an asset.
Familiarity with revenue management strategies and best practices is desirable.
Proficiency in Microsoft Office Suite and experience using CRM platforms is an asset.
Demonstrated ability to prepare contracts, leases, and formal documentation with strong attention to compliance and accuracy.

Core Competencies

Effectively prioritizes and manages multiple tasks in a fast-paced, dynamic environment.
Skilled at securing favorable terms, rates, and agreements with landlords and suppliers to meet client needs.
Strong verbal, written, and interpersonal communication skills to liaise effectively with clients, vendors, and internal teams.
Delivers outstanding service by addressing customer concerns and providing clear guidance throughout the accommodation process.
Experienced in mediating disputes to achieve mutually beneficial outcomes.
Maintains high accuracy in documentation, reservations, and billing.
Adapts quickly to changing requirements, schedules, or challenges.
Works collaboratively across teams to deliver efficient solutions and positive outcomes.
Thinks creatively to develop innovative solutions for unique challenges.
Maintains professionalism and ethical standards in all interactions.

Job Types: Full-time, Permanent

Benefits:

Company events
Dental care
Extended health care
Life insurance
Store discount
Vision care

Experience:

Customer Service or Retail: 1 year (required)

Language:

fluent French and English (spoken and written) (required)

Work Location: In person

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tourism emplois - calgary ab

Bilingual Claims and Accommodation Coordinator

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Adventure Guide - Western and Eastern Canada

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Bus Driver

Staff Assistant

Product Coordinator - Bilingual

Sr. Manager, Total Rewards

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : tourism (calgary ab)

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