2 meilleures offres (release manager, cambridge, on) (à pourvoir)

Product Operations Manager
MealSuite —Cambridge, ON
- De 90 000 $ à 105 000 $ par an
- Temps plein
- Travail hybride
- Gestion de produits
- Agile
- Intelligence artificielle
- Assurance Invalidité
- Assurance Dentaire
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Senior Site Reliability Engineer
Jobber —Kitchener-Waterloo, ON
- De 145 900 $ à 197 400 $ par an
- Temps plein
- Travail hybride
- Azure
- Maintenance
- AWS

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Product Operations Manager

MealSuite -
Cambridge, ON

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Détails du poste

Temps plein
De 90 000 $ à 105 000 $ par an

Profil recherché

Jira
Planification de l'amélioration de la qualité
Gestion des opérations
Leadership en amélioration de la qualité
Gestion du changement
Évaluation des résultats axée sur les données
Gestion de produits
Agile
Logiciel-service
Intelligence artificielle
Compétences en communication
Coordination d'équipe
Amélioration des processus opérationnels
Analytique

Description complète du poste

About MealSuite

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.

About the Role

We are seeking a Product Operations Manager to help optimize and scale how MealSuite’s Product organization operates. Product operates as three distinct pillars, and this role is the newly created owner of consistency, efficiency, and trust across them. You'll drive process improvements end-to-end, from diagnosing gaps to driving adoption, while serving as the connective tissue between Product, Engineering, Sales, and Customer Experience.

This is a highly autonomous role suited to someone who thrives without a defined playbook, is energized by ambiguity, and is ready to build the standards, processes, and trust that will move the organization forward.

What You’ll Do

Identify process gaps and own the implementation end-to-end, diagnosis through adoption, including change management and communications
Design and continuously improve outcome-based processes for intake, execution, and release, partnering with Agile Delivery on release planning, and prove it’s working with data
Serve as the connective tissue between Product, Engineering, Sales, and Customer Experience, keeping release schedules and roadmaps clear, honest, and measurable
Standardize how feature requests and customer feedback flow to the right teams, and champion consistent workflows across Product, holding the line on adoption, not just documentation
Build the metrics and reporting that give leadership a real-time view of product health.
Leverage AI to accelerate and automate product workflows, reducing friction for Product Managers and Product Owners

What You Bring

3–6 years in Product Operations, Product Management, Program Management, or a closely related field, with a track record of designing processes that were actually adopted and drove measurable improvement
Proven change management experience, communicating the why, driving buy-in, and ensuring adoption, not just defining what should change
Comfortable analyzing data to make recommendations, with OKR framework and project health reporting experience
Strong, clear communicator who thrives without close direction or a defined intake process to lean on
Familiarity with PM tools like Jira/ProductBoard, and AI tools like Claude Cowork, are a plus; direct SaaS/product experience is helpful but not required

Why You’ll Love Working Here

Unlimited paid time off – we trust our employees to create balance
Retirement savings support – employer retirement contribution programs
Health benefits – comprehensive medical, dental, vision, life, and disability coverage from day one
Hybrid flexibility – balance in-person collaboration with remote work
Career development opportunities – we invest in your long-term growth
Opportunity to build the standards and processes that shape how our entire Product organization operates
Purpose-driven work that directly improves dining experiences and quality of care

Compensation:
$90,300 – $105,000 CAD / $112,200 – $120,000 USD

Additional Information We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation during our application process, please contact us at [email protected].

MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people. This is a current vacancy, and we are actively hiring for this position.

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