20 meilleures offres (technical support analyst, canada) (à pourvoir)

Technical Support Analyst
CAAT Pension Plan —Toronto, ON
- De 73 200 $ à 86 100 $ par an
- Temps plein
- Azure
- Informatique
- Maintenance
- Programmes de Bien-être
Postuler rapidement
Technical Support Analyst
QuoteMedia —Vancouver, BC
- De 40 000 $ à 48 000 $ par an
- Temps plein
- Travail hybride
- Bases de données
- Compétences en communication
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 10 jours
Technical Support Analyst (Remote - Canada)
Kinetic Software —Ottawa, ON
- Jusqu’à 70 000 $ par an
- Télétravail
- Azure
- Salesforce
- SQL
- Jours fériés payés
- Assurance Invalidité
Technical Support Analyst
Acturis —Victoria, BC
- De 54 000 $ à 57 600 $ par an
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Outlook
- Compétences informatiques
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Junior Technical Support Analyst
BBGC —Montréal, QC
- Travail hybride
- Informatique
- Ingénierie
- Bases de données
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il y a 1 jour
Tier 1 Technical Support Analyst
AssistIQ —Montréal, QC
- Fins de semaine au besoin
- Télétravail
- Compétences en communication
- Gestion du temps
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 3 jours
Systems Analyst - Technical Support
1Valet —Toronto, ON
- De 70 000 $ à 90 000 $ par an
- Temps plein
- Télétravail
- Informatique
- Ingénierie
- Anglais
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Technical Analyst - Information Systems - Regular Full-Time
Yukon Hospital Corporation —Whitehorse, YT
- De 38,37 $ à 48,55 $ de l’heure
- Fins de semaine au besoin
- Windows
- Esprit d'analyse
- Déplacements à prévoir
- Indemnité de déménagement
Postuler rapidement
il y a 4 jours
Technical Analyst
Bird Construction —Winnipeg, MB
- Temps plein
- Windows
- Amélioration continue
- Sens de l'organisation
Client Support Analyst
BlueMatrix —À domicile
- Temps plein
- Télétravail
- Microsoft Excel
- Salesforce
- Bases de données
il y a 10 jours
Technical Support Analyst
KEV Group —Toronto, ON
- De 60 000 $ à 85 000 $ par an
- Sur appel
- Travail hybride
- Recherche
- Bases de données
- SQL
- Congés payés
Postuler rapidement
Support Analyst II
University of British Columbia —Vancouver, BC
- De 7 158,42 $ à 10 292,25 $ par mois
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Technical Support Analyst
BDO —Montréal, QC
- Temps plein
- Microsoft Outlook
- Anglais
- Windows
- Congés payés
Customer Care Support Analyst
AssetWorks —Calgary, AB
- Temps plein
- Ingénierie
- SQL
- Esprit d'analyse
- Assurance Dentaire
il y a 4 jours
Technical Support Analyst - Intern
PBS Systems —Calgary, AB
- De 20 $ à 25 $ de l’heure
- Temps plein
- Windows
- Diplôme d'études secondaires
- Compétences en communication
il y a 11 jours
IT Support Analyst, Intermediate
LifeLabs —Toronto, ON
- De 57 693 $ à 73 559 $ par an
- Temps plein
- Informatique
- Amélioration continue
- Mentorat
- Assurance Dentaire
- Assurance Vie
il y a 11 jours
Client Support Analyst
Ripple —Toronto, ON
- De 88 000 $ à 105 000 $ par an
- Esprit d'analyse
- Amélioration continue
- Comptabilité
- Congés payés
Postuler rapidement
Technology Support Analyst
Niagara Region —Thorold, ON
- De 35,04 $ à 37,07 $ de l’heure
- Heures supplémentaires
- Travail hybride
- Informatique
- Windows
- Capacités de présentation
- Programme d'Aide aux Employés
il y a 13 jours
Support Analyst II
403Tech —Calgary, AB
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Travail hybride
- Informatique
- Compétences rédactionnelles
- Recherche
Postuler rapidement
Product Support Analyst
CMiC —Toronto, ON
- De 45 000 $ à 55 000 $ par an
- Temps plein
- Travail hybride
- Baccalauréat
- Compétences en communication
- Analytique
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
il y a 11 jours

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Technical Support Analyst

CAAT Pension Plan -
Toronto, ON

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Détails du poste

Temps plein
De 73 200 $ à 86 100 $ par an

Profil recherché

Microsoft Windows Server
Jira
Authentification unique (SSO)
Soutien bureautique
Azure
Informatique
Gestion des incidents
Remedy
Études postsecondaires
Maintenance
Microsoft Exchange
Recherche
Windows
Bash
Amélioration continue
SharePoint
MacOS
Service Now
Linux
Gestion des escalades
Compétences en communication
PowerShell
Intune
Gestion des identités et de l'accès

Description complète du poste

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About the Role:

We are seeking a Technical Support Analyst to maintain and enhance CAAT’s technology systems.

This role provides technical support across the organization, ensures the availability and security of systems and data, and contributes to continuous improvements in IT infrastructure.

As the Newest Member of our Team, You’ll:

Provide technical support to staff in the use of workstations, phones, printing, scanning, and software applications.
Respond to technical support requests; ensure tickets are acknowledged, prioritized, logged, and updated according to service levels.
Research issues, determine effective solutions, resolve problems, and document resolutions to support continual service improvement.
Support upgrades of hardware, operating systems, applications, and technology-based projects.
Assist with server patching, device patching, and related backend system maintenance.
Diagnose, troubleshoot, and resolve issues; escalate and work with vendors as needed.
Collaborate with the team on issues, changes, and suggestions and maintain inventory as required.

To Succeed, You Bring:

3-5 years of experience supporting IT systems in a similar technical environment.
Post-secondary education in a Computer Science program, IT program, or similar
Strong understanding of Active Directory, with experience managing users, computers, and network resources.
Experience supporting Microsoft 365 suite, Exchange Online (Shared Mailboxes, Distribution Lists, Mail Flow), Teams, SharePoint Online, OneDrive for Business.
Experience working with Microsoft Azure/Entra ID, VM Management, Conditional Access, Role-Based Access Control (RBAC), MFA, Privileged Identity Management (PIM), Single Sign-On (SSO), etc.
Experience working with any service management tools such as ServiceNow, Remedy, or Jira.
Experience working in a ITIL based environment (Incident Management, Service Request Management, Escalation Management, SLA Adherence).
Experience in vulnerability remediation and third-party application patching using Patch My PC or comparable patch management tools (e.g., SCCM/Intune integrations) is considered an asset.
Experience in PowerShell/Bash scripting is considered an asset.
A demonstrated expertise in Windows desktop administration, along with knowledge and familiarity with Linux, Windows server administration, and MacOS administration
Strong problem-solving and communication skills
Demonstrates adaptability and takes initiative to drive results in a dynamic work environment

The target hiring salary for this position is $73,200.00-$86,100.00. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting www.caatpension.ca/careers

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity, Equity, Inclusion, and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at [email protected] or call Human Resources at 416-673-9000 for assistance.

Vacancy:

This posting is for an existing vacancy

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support analyst (canada)

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