About Us
Signature Cosmetic Clinic has six locations that are based in the GTA (Great Toronto Area) Ontario. We offer professional safety and elite medical treatments. We use injectable and machine to enhance the customer's experience, smooth away fine lines and wrinkles, leaving a period useful, fresh and natural result. At Signature Cosmetic Clinic, we believe that confidence is the ultimate form of beauty. We are a premier, high-end Medical Clinic / Luxury Boutique dedicated to delivering cutting-edge cosmetic treatments and an unparalleled client experience. Our team is passionate about skincare, wellness, and flawless service.
We are looking for three polished, energetic, and highly organized Front Desk Receptionists to joining our team at Downtown, Midtown and Vaughan locations.
Position Overview
As our Front Desk Receptionist, you are the critical first impression for every guest who walks through our doors or calls our clinic. This is a fast-paced, multi-faceted role that blends luxury hospitality, efficient administrative coordination, and sales-minded client retention. You will manage the daily flow of the clinic, build lasting relationships with our clients, and support our aesthetic providers in maintaining a seamless schedule.
Responsibilities
- Guest Hospitality: Greet clients warmly upon arrival, manage the digital check-in process, offer refreshments, and maintain a pristine, luxury reception environment.
- Smart Scheduling: Answer phone calls, texts, and emails promptly to book, reschedule, and optimize complex treatment schedules for multiple practitioners.
- Sales & Check-Out: Manage our operation systems, process payments accurately; confidently introduce clinic memberships, and actively up-sell medical-grade skincare retail.
- Clinic Administration: Maintain accurate digital client profiles, manage consent forms, handle opening/closing register procedures, and monitor retail inventory shelves. Monitor, organize and forward emails
- Provider Support: Communicate seamlessly with our Nurses, Aestheticians to ensure treatments run on time and guest expectations are exceeded.
- Clinic Maintenance: Ensure the front desk and treatment rooms are tidiness and neat, presentable, and equipped with all the necessary supplies.
- Inventory Maintenance: Count and track store inventory, prepare and submit the inventory requirement form to Headquarter on time.
Qualifications & Skills
- Experience: 1–2+ years of experience in high-end hospitality, luxury retail, medical clinic and spa reception, or a medical aesthetics environment.
- Tech-Savvy: Proficiency with clinic management and booking software.
- Communication: Exceptional verbal and written communication skills with a consistently warm, professional, and poised demeanor.
- Detail-Oriented: Ability to multitask efficiently, stays calm under pressure during peak hours, and executes tasks with high accuracy.
- Industry Passion: A genuine enthusiasm for skincare, beauty treatments, and helping clients' look and feel their best.
Experience
- Hospitality: 2 years (preferred)
- Receptionist: 2 years (preferred)
- Cosmetic Clinic: 1 year (required)
Language
Professional English (preferred)
Salary Range
CA$22.00 - CA$25.00 per hour, Plus Commission and Bonus
What We Offer
- Competitive hourly base pay plus commissions/bonuses
- Generous employee discounts on medical skincare products and clinic treatments
- Annual Reward Points which can be using to redeem clinic treatments
- Company events and trainings
- On-site parking
Pay: $22.00-$25.00 per hour
Benefits:
- Company events
- On-site parking
Work Location: In person
