20 meilleures offres (technical support, halifax, ns) (à pourvoir)

Bilingual Customer Service Representative - Technical
Moneris Solutions —Lower Sackville, NS
- De 36 200 $ à 45 000 $ par an
- Fins de semaine au besoin
- Travail hybride
- Anglais
- POS
- En présentiel
- Régimes de participation aux bénéfices
- Congés payés
Customer Service / Technical Support Rep (On-Site)
Concentrix —Dartmouth, NS
- 19 $ de l’heure
- Embauche urgente
- Anglais
- Diplôme d'études secondaires
- En présentiel
- Assurance Dentaire
- Congés payés
Tier 1 Technical Support Representative
Eastlink —Halifax, NS
- À partir de 18,52 $ de l’heure
- Fins de semaine au besoin
- En présentiel
- Jours fériés payés
- Assurance Dentaire
Technical Customer Support Specialist - Work from Home Opportunity
TP Canada —Halifax, NS
- 19,50 $ de l’heure
- 8 Heures
- Télétravail
- Microsoft Word
- Anglais
- Diplôme d'études secondaires
IT Clinical Help Desk - REMOTE
NTT Ltd —Halifax, NS
- De 40 536 $ à 63 503 $ par an
- Heures supplémentaires
- Télétravail
- Anglais
- Diplôme d'études secondaires
- Déplacements à prévoir
- Assurance Dentaire
- Programme d'Aide aux Employés
Manager - User Support Services
Province of Nova Scotia —Halifax, NS
- De 7 858,44 $ à 9 823,04 $ par mois
- Amélioration continue
- Mentorat
- Gestion de budget
- Assurance Invalidité
- Assurance Dentaire
il y a 3 jours
Repair & Technical Support Specialist
Innovasea —Bedford, NS
- Temps plein
- Salesforce
- Microsoft Office
- Bases de données
Postuler rapidement
Clinical Service Desk Associate (Remote)
NTT Ltd —Halifax, NS
- De 40 536 $ à 63 503 $ par an
- Heures supplémentaires
- Télétravail
- Anglais
- Diplôme d'études secondaires
- Déplacements à prévoir
- Assurance Dentaire
- Programme d'Aide aux Employés
il y a 10 jours
IT Support Technician
MNP —Dartmouth, NS
- Sur appel
- Service à la clientèle
- Maintenance
- Anglais
il y a 9 jours
Information Technology Clerk
Halifax Regional Centre for Education —Dartmouth, NS
- À partir de 42 528 $ par an
- Temps plein
- Microsoft Word
- Google Suite
- Microsoft Outlook
il y a 3 jours
Technical Support Specialist - Financials
ServiceTitan Software Canada ULC —Halifax, NS
- De 19,70 $ à 26,54 $ de l’heure
- Temps plein
- Mathématiques
- Baccalauréat
- Diplôme universitaire non requis
- Assurance Dentaire
- Congés payés
Postuler rapidement
Field Support Analyst
GFL Environmental —Dartmouth, NS
- Informatique
- Informatique
- Déplacements à prévoir jusqu'à 50%
Bilingual Tier 1 Technical Support Representative
Eastlink —Dartmouth, NS
- À partir de 19,52 $ de l’heure
- Fins de semaine au besoin
- Télétravail
- Anglais
- En présentiel
- Jours fériés payés
- Assurance Dentaire
In-House Security Tech Support
Wilsons Security —Dartmouth, NS
- Temps plein
- Esprit d'analyse
- Compétences en communication
Postuler rapidement
Business Service & Support Representative
Eastlink —Halifax, NS
- Temps plein
- Logiciels de GRC/CRM
- Microsoft Office
- Diplôme d'études secondaires
- Jours fériés payés
- Assurance Dentaire
Services de Soutien TI
MNP —Dartmouth, NS
- Anglais
- Réseaux informatiques
- Compétences en informatique
- Congés payés
il y a 9 jours
IT Support Technician
Unio Tech Solutions —Dartmouth, NS
- De 22 $ à 24 $ de l’heure
- Temps partiel
- Anglais
- Déplacements à prévoir
- Réseaux informatiques
Postuler rapidement
5 h
I.T. Administrator
IMP Group —Halifax, NS
- Informatique
- Diplôme universitaire non requis
- Compétences en communication
- Assurance Dentaire
il y a 4 jours
IT Support Specialist, Tier 1
Kraken Robotics —Dartmouth, NS
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 5 jours
Bilingual IT Helpdesk Agent Tier 1
Lifemark Health Group —Halifax, NS
- 45 000 $ par an
- Temporaire
- Télétravail
- Salesforce
- Anglais
- Windows
Postuler rapidement
il y a 9 jours

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Bilingual Customer Service Representative - Technical

Moneris Solutions -
Lower Sackville, NS

Postuler dès maintenant

Détails du poste

Temps plein
De 36 200 $ à 45 000 $ par an

Profil recherché

Français
Centre d'appels
Vente incitative
Anglais
Vente croisée
Matériel informatique
Service à la clientèle
Orientation axée sur le service à la clientèle
POS
Affaires
Centre d'assistance

Description complète du poste

Your Moneris Career - The Opportunity

As part of the technical Customer Experience (CEx) team, you will provide Customer Service Excellence to Moneris merchants and provide detailed technical POS troubleshooting and support. You meet overall customer service targets set by the department, offering additional advice up to and including cross-sell products and services.

You will work within a structured training environment and collaborate closely with teammates and mentors from day one. You will play a direct role in merchant satisfaction and retention, within a culture that emphasizes collaboration, recognition, and inclusion. With formal onboarding and clear growth pathways, this opportunity is well suited to someone motivated to build expertise in customer experience and payments services.

Location: You will be based in our Toronto or Sackville office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the Team Lead, Customer Service.

Posting Type: Multiple openings for the upcoming hiring class starting September 21st 2026.

Salary Range: The expected base salary range for this role is $36,200 - $45,000.

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Paid training will start on September 21st, 2026.

Your Moneris Career - What you'll do

Provide technical support to merchant clients over the phone by referring to company owned technical user guides, manuals and internal knowledge database.
Respond to inbound service requests by telephone, gathering relevant information and resolving issues at first contact when possible.
Identify and share cross‑sell and up‑sell opportunities by promoting Moneris products and services through established channels.
Accurately document customer interactions and outcomes in internal systems to support compliance and reporting.
Achieve individual performance targets aligned to productivity, quality assurance, compliance, attendance, and customer feedback metrics.

Your Moneris Career - What you bring

Required qualifications:

1+ years of customer service experience, preferably in a contact center environment.
Fluency in French and English, both written and verbal.
Experience with computer functionality, software and hardware (routers, modems, etc.).
Strong attention to detail with an ability to work in a fast-paced environment with changing priorities.
Flexibility and ability to work rotating shifts, including evenings, overnight and weekends is required.

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

#LI-Hybrid

#OPS-IND

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

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