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Autobody General Manager – Hamilton, ON

Recruiting Room
Hamilton, ON

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Détails du poste

Permanent | Temps plein
De 85 000 $ à 110 000 $ par an
Il y a 3 jours

Profil recherché

Estimation automobile
Service à la clientèle
Coaching
Politiques de santé et sécurité au travail
Amélioration des processus
Anglais
Amélioration continue
Gestion d'équipe
Service à la clientèle
Contrôle de la qualité
Orientation axée sur le service à la clientèle
Recrutement
Formation et développement
Estimation des réparations
Compétences en communication
Permis de conduire

Description complète du poste

Autobody General Manager – Hamilton, ON

Location: Hamilton, ON
Job Type: Full-Time, Permanent
Compensation: $85,000–$110,000 per year (Base Salary + Commission)

Position Overview
We are seeking an experienced Autobody General Manager to lead the day-to-day operations of a busy collision repair facility in Hamilton, ON
This is a hands-on leadership position for someone who understands collision repair operations, production, estimating, insurance relationships, customer service and team management. The successful candidate will be responsible for maintaining a productive, profitable and customer-focused operation while ensuring repairs meet established quality and safety standards.
If you have collision-centre management experience and enjoy developing employees, improving processes and driving results, we want to hear from you.
Key Responsibilities

Oversee the daily operations of the collision repair facility.
Lead, coach and support technicians, painters, estimators, customer service staff and other shop employees.
Manage workflow from vehicle intake and estimating through production, quality control and final delivery.
Monitor repair-cycle times, productivity, efficiency and overall shop performance.
Ensure vehicles move through the repair process efficiently while maintaining high-quality workmanship.
Review estimates, supplements and repair plans for accuracy and completeness.
Work with insurance companies, adjusters and other business partners.
Monitor sales, gross profit, labour performance, parts performance and operating expenses.
Help establish and achieve monthly and annual revenue and profitability targets.
Monitor work-in-progress and identify production bottlenecks before they affect delivery dates.
Maintain strong relationships with customers and address escalated customer concerns professionally.
Support recruitment, onboarding, training and development of employees.
Conduct regular staff meetings and communicate production expectations and priorities.
Maintain appropriate staffing levels based on shop volume and production requirements.
Ensure employees follow company policies, health and safety requirements and established repair procedures.
Promote OEM repair procedures and proper repair methodology.
Maintain a clean, professional and organized collision repair facility.
Work closely with ownership or senior management to identify opportunities to improve productivity, profitability and customer satisfaction.

Qualifications

Previous autobody, collision repair or collision-centre management experience (3-5 years) is required.
Previous experience as a General Manager, Collision Centre Manager, Body Shop Manager, Production Manager or similar leadership position is preferred.
Strong understanding of the collision repair process from estimating through final delivery.
Experience managing employees in a production-driven environment.
Knowledge of collision estimating, supplements, parts procurement and insurance repair processes.
Ability to understand and manage key performance indicators, including sales, gross profit, cycle time, productivity and efficiency.
Strong leadership and team-development skills.
Strong organizational and problem-solving abilities.
Excellent communication and customer-service skills.
Comfortable working in a fast-paced collision repair environment.
Experience with collision estimating and/or management software is considered an asset.
i-CAR training or certification is considered an asset.
Ontario 310-B Auto Body and Collision Damage Repairer experience or certification is considered an asset but is not required for a management-focused candidate.
Valid driver's licence.

Compensation

$85,000–$110,000 per year.
Compensation consists of a base salary plus commission.
Final compensation will depend on experience, collision-industry knowledge, leadership background and demonstrated performance.

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ADDITIONAL INFO:
When you apply for this position, you give the Recruiting Room permission to share your information with other team members and our network of employers. You further acknowledge that the Recruiting Room is a free service to all candidates and as such, further agree to indemnify and hold harmless Recruiting Room from any allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgments, costs, and expenses (including without limitation attorneys’ fees and costs) that result from the sharing of this data.

You further acknowledge, and give consent, for the Recruiting Room to check your previous employers (to make a hiring decision), if you fail to provide references before the point of offer. We only ask questions that are “reasonably required,” for our employers to assess the applicant’s fitness for the job. We DO NOT contact current employers.

You further acknowledge, by applying for this position, you allow the Recruiting Room, and its agents, to contact you via SMS Messaging (texting), Facebook, Instagram, or any other forms of social networking.

Pay: $85,000.00-$110,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Employee assistance program
Flexible schedule
Life insurance
On-site parking
Paid time off
Relocation assistance
Vision care
Wellness program

Ability to commute/relocate:

Hamilton, ON: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Experience:

Autobody General / Production Management: 3 years (preferred)

Language:

English (required)

Licence/Certification:

Canadian Drivers License (required)
310B or 310 Q or iCar (preferred)
Mitchell or Audatex (preferred)

Work Location: In person

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Autobody General Manager – Hamilton, ON

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