20 meilleures offres (delivery manager, maple, on) (à pourvoir)

Senior Manager, Client Delivery & Implementation
HCB Canada —North York, ON
- De 70 000 $ à 80 000 $ par an
- Temps plein
- Travail hybride
- Gestion de projet
- Capacités de présentation
- Recrutement
- Indemnité kilométrique
- Assurance Dentaire
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Customer Service Manager / Integration Specialist
GALAXY FREIGHTLINE INC. —Mississauga, ON
- De 75 000 $ à 95 000 $ par an
- Temps plein
- Oracle
- Service à la clientèle
- Salesforce
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Client Delivery Manager (1-Year Contract)
Peoples Trust Company —Toronto, ON
- De 85 000 $ à 95 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Logiciels de GRC/CRM
- PMP
- Gestion de projet
Senior Delivery Manager
Compugen Inc —Toronto, ON
- De 111 000 $ à 157 000 $ par an
- Travail hybride
- Esprit d'analyse
- Gestion de projet
- Sens de l'organisation
Manager Delivery
Canadian National Railway —Vaughan, ON
- Bilingue
- Expérience en gestion
- Informatique
Manager, Project Delivery – Long Term Care, FT (J0726-0033)
North York General Hospital —Toronto, ON
- De 127 612,88 $ à 153 750,68 $ par an
- 8 Heures
- PMP
- Maîtrise
- Esprit d'analyse
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il y a 3 jours
Truck Drivers Supervisor
Road Train Express Inc. —Brampton, ON
- 37,25 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
- Sens de l'organisation
- En présentiel
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Mover & Team Leader
The HR Pro —North York, ON
- 27,50 $ de l’heure
- Temps plein
- Expérience en supervision
- Conduite de véhicule
- Sens de l'organisation
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Agile Delivery Manager
CGI —Toronto, ON
- De 95 000 $ à 145 000 $ par an
- Temps plein
- Informatique
- DevOps
- Ingénierie
Postuler rapidement
il y a 2 jours
Delivery Manager (Payments)
CGI —Toronto, ON
- De 80 000 $ à 130 000 $ par an
- Temps plein
- Travail hybride
- Diplôme universitaire non requis
- Agile
- Affaires
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Senior Manager, GRC Technology Delivery
Deloitte —Toronto, ON
- De 126 000 $ à 234 000 $ par an
- Travail hybride
- Capacités de présentation
- Recrutement
- Intelligence artificielle
Program Manager, Delivery - CCaaS
TELUS Digital —Toronto, ON
- De 118 400 $ à 148 000 $ par an
- Temps plein
- Travail hybride
- PMP
- Déplacements à prévoir
- Développement logiciel
Manager, Service Delivery
Thinkon Inc —Etobicoke, ON
- De 95 000 $ à 120 000 $ par an
- Temps plein
- Réseaux informatiques
- Technologies de l'information
- Négociation
- Assurance Dentaire
Postuler rapidement
il y a 10 jours
Payroll Delivery Manager - Operate
Deloitte —Toronto, ON
- De 84 000 $ à 175 000 $ par an
- Temporaire
- Travail hybride
- Baccalauréat
- Recrutement
- Intelligence artificielle
Delivery Manager (Hybrid)
Compugen Inc —Toronto, ON
- De 67 000 $ à 118 100 $ par an
- Travail hybride
- Esprit d'analyse
- Gestion de projet
- Sens de l'organisation
Manager, GRC Technology Delivery (Archer)
Deloitte —Toronto, ON
- De 101 000 $ à 169 000 $ par an
- Travail hybride
- Capacités de présentation
- Recrutement
- Intelligence artificielle
Technical Delivery Manager
Golf Town —Vaughan, ON
- De 100 000 $ à 125 000 $ par an
- Temps plein
- Informatique
- PMP
- Salesforce
- Assurance Dentaire
- Assurance Vision
Technical Delivery Manager
Sporting Life Group —Vaughan, ON
- De 100 000 $ à 125 000 $ par an
- Temps plein
- Informatique
- PMP
- Salesforce
- Assurance Dentaire
- Assurance Vision
Delivery Manager
Redwolf Security —Toronto, ON
- De 100 000 $ à 150 000 $ par an
- Appeler l'employeur
- Travail hybride
- Azure
- AWS
- APIs
- Assurance Dentaire
- Travail à domicile
Sr. Delivery Manager
TripArc —Toronto, ON
- De 110 000 $ à 125 000 $ par an
- Travail hybride
- Azure
- DevOps
- Développement logiciel
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : delivery manager (maple, on)

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Senior Manager, Client Delivery & Implementation

HCB Canada -
North York, ON

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Détails du poste

Permanent | Temps plein
De 70 000 $ à 80 000 $ par an

Profil recherché

Gestion de projet
Capacités de présentation
Service à la clientèle
Recrutement
Mise en œuvre de projet
Intelligence artificielle

Description complète du poste

Position Overview

The Senior Manager, Client Delivery & Implementation sits at the center of the client lifecycle, translating signed partnerships into fully operational, high-performing campaigns.

Acting as the bridge between Business Development, Technical Delivery, and Customer Success, this role owns the critical path from contract through launch—ensuring that what is sold is not only delivered, but delivered with precision, speed, and a consistently high-quality client experience.

Operating in fast-paced, project-based cycles (typically ~6 weeks), the role combines structured project management, technical coordination, and client leadership. The Senior Manager serves as the client’s primary point of contact during implementation, while orchestrating cross-functional teams to achieve launch readiness across field operations, systems, and reporting.

This role is both highly operational and highly visible—responsible for ensuring seamless transitions between revenue generation, onboarding, and long-term account growth.

Impact

Ensures every client engagement launches with clarity, alignment, and operational readiness
Protects the integrity of the sales-to-delivery handoff, reducing friction and execution risk
Accelerates time-to-launch while maintaining a high standard of client experience
Establishes the foundation for long-term client success, retention, and expansion

Key Responsibilities

Client Leadership & Implementation Ownership

Own the onboarding lifecycle from contract signature through go-live
Serve as the primary client lead during implementation, setting expectations and driving accountability
Translate client objectives into clear execution plans across internal teams

Cross-Functional Orchestration

Act as the central coordinator across Business Development, Field Operations, Data, and Technology
Align stakeholders on timelines, deliverables, and dependencies to ensure launch readiness
Proactively identify risks and drive resolution across teams

Field & Operational Readiness

Partner with Operations and Field Leadership to ensure staffing, training, messaging, and logistics are fully prepared
Validate that on-the-ground execution aligns with client commitments

Technical & Systems Implementation

Coordinate campaign setup across data systems, integrations, and reporting infrastructure
Ensure workflows, tracking, and outputs are configured, tested, and validated prior to launch

Lifecycle Transition & Continuity

Lead structured handoff to Customer Success, ensuring full continuity of context, documentation, and ownership
Re-engage as the implementation lead for expansions, relaunches, or complex program changes

Project & Process Excellence

Manage multiple concurrent implementations with clear timelines, milestones, and documentation
Continuously refine onboarding processes to improve speed, quality, and scalability

Core Competencies

Ability to operate as both project manager and client lead in parallel
Strong translation skills—turning complex technical and operational requirements into clear plans
High attention to detail paired with strong execution velocity
Confident stakeholder management across clients and internal teams
Structured, organized, and deadline-driven
Proactive risk identification and problem-solving
Collaborative, low-ego approach with strong ownership mindset

Qualifications & Experience

3–5+ years in implementation, onboarding, project management, or client operations roles
Proven ability to manage multiple high-tempo, time-sensitive launches simultaneously
Experience coordinating across technical, operational, and client-facing stakeholders
Strong written, verbal, and presentation skills
High level of accuracy and organization in managing complex workflows
Experience in agency, fundraising, campaign operations, or similar environments is an asset

What We Offer You

Flexible work environment
A competitive pay rate and generous bonus opportunity
100% Employer Paid benefit premium for eligible staff (including health, dental, vision care, wellness and paramedical services)
Company wide Socials & Milestones Celebrations
Paid Sick Days and Employee Assistance Programs, including premium mental health resources
Group Auto & Home Insurance deep discounts through The Cooperators.
Access to Employee Discounts to 1000+ stores through Perkopolis (Cineplex, Wonderland, CNE and much more!)
Internal advancement opportunities and role development pathways
An open, inclusive and diverse working environment

Pay Range

CAD $70,000.00 - $80,000.00

Additional Information

Any offer of employment will be subject to verification of employment and education background checks, including a criminal record check.
Candidates must be legally entitled to work in Canada at the time of their application.

This is a job posting for an existing vacancy.

HCB embraces the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or expediting processes. No hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals.

Accessibility

HCB promotes a diverse, inclusive and accessible workplace. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. If selected for an interview, please advise our Recruiting Manager if you require reasonable accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Pay: $70,000.00-$80,000.00 per year

Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Flexible schedule
Mileage reimbursement
On-site parking
Paid time off

Ability to commute/relocate:

North York, ON M3B 2T5: reliably commute or plan to relocate before starting work (required)

Experience:

Project implementation: 3 years (required)
Client services: 3 years (required)

Work Location: Hybrid remote in North York, ON M3B 2T5

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : delivery manager (maple, on)

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