Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
$81,600 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Job Summary – Senior Social Engineering Threat Analyst (CP)
The Senior Social Engineering Threat Analyst defines, develops, and implements Technology Controls and Information Security-related policies, programs, and capabilities focused on protecting TD customers, brand reputation, and digital channels from social engineering threats.
This role provides specialized expertise and guidance in assessing cyber risks, identifying control gaps, and recommending security solutions to mitigate phishing, smishing, vishing, spoofing, impersonation, social media abuse, and other forms of customer-targeted fraud and social engineering activity.
The role participates in projects of moderate to high complexity and delivers complex reporting, analysis, and assessments at the functional, business line, or enterprise level within their area of responsibility. The individual serves as a subject matter expert in customer protection operations and partners closely with Fraud, Cyber Security, Brand Protection, Telecommunications, Digital Channels, Legal, and external industry partners to reduce customer exposure and strengthen organizational resilience.
Key Responsibilities
- Assess, investigate, and respond to customer-targeted social engineering threats, including phishing, smishing, vishing, impersonation, spoofing, and other digital fraud campaigns.
- Lead digital risk protection activities by identifying, analyzing, and disrupting malicious domains, phishing infrastructure, fraudulent websites, social media abuse, and brand impersonation targeting TD customers and assets.
- Monitor emerging threat activity, analyze threat actor tactics and trends, and provide actionable intelligence and risk-based recommendations to strengthen customer protection capabilities and security controls.
- Produce complex reporting, threat assessments, and strategic insights for leadership, stakeholders, and partner teams to support informed risk management and decision-making.
- Develop, maintain, and continuously improve operational processes, playbooks, controls, and automation solutions that enhance the effectiveness and scalability of customer protection operations.
- Collaborate with Cyber Security, Fraud, Digital, Telecommunications, Legal, Brand Protection, and external industry partners to coordinate investigations, mitigation efforts, and threat disruption activities.
- Participate in projects of moderate to high complexity involving technology controls, information security risk, customer protection strategy, and operational transformation initiatives.
Qualifications / Education & Experience
- Bachelor's degree preferred but not required.
- Information Security, Cybersecurity, Fraud, Intelligence, or related certification/accreditation is considered an asset.
- Typically 5–7 years of relevant experience in cybersecurity operations, information security, digital risk protection, fraud investigations, threat intelligence, or technology risk.
- Experience investigating phishing, smishing, vishing, social media abuse, impersonation campaigns, or digital brand protection incidents required.
- Experience working across multiple stakeholder groups including Cyber Security, Fraud, Operations, Legal, Telecommunications, and customer-facing business units is considered an asset.
Core Competencies
- Customer Protection and Digital Risk Management
- Phishing, Smishing, Vishing, and Social Engineering Threat Analysis
- Social Media and Brand Abuse Investigations
- Cybersecurity Risk Assessment and Mitigation
- Threat Intelligence and Trend Analysis
- Analytical Thinking and Structured Problem Solving
- Investigation and Case Management
- Clear Written and Verbal Communication
- Stakeholder Engagement and Cross-Functional Collaboration
- Strategic Thinking and Continuous Improvement
#li-tech
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
