8 meilleures offres (level 1 helpdesk, markham, on) (à pourvoir)

IT Support Specialist
Westerkirk —Toronto, ON
- De 80 000 $ à 95 000 $ par an
- Temps plein
- Hospitalité
- Azure
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
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Information Technology (IT) Manager
Canadian Addiction Treatment Centers —Markham, ON
- De 80 000 $ à 115 000 $ par an
- Temps plein
- Travail hybride
- Azure
- Informatique
- Esprit d'analyse
- Congés payés
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Team Lead, Telecom Analysts
Lifemark Health Group —North York, ON
- De 65 000 $ à 85 000 $ par an
- Temps plein
- Travail hybride
- PMP
- Gestion de projet
- Intelligence artificielle
- Assurance Dentaire
- Programme d'Aide aux Employés
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il y a 7 jours
Document Controller
Aecon Group —Toronto, ON
- De 70 000 $ à 80 000 $ par an
- Baccalauréat
- Diplôme universitaire non requis
- Sens de l'organisation
- Bourses d'Études
IT Director, North America
We Are Social —Toronto, ON
- De 110 $ à 120 $ par an
- Temps plein
- Travail hybride
- Scriptage
- Intelligence artificielle
- Heures d'arrivée et de départ flexibles
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On-site Physics Expert
YuJa Inc. —North York, ON
- À partir de 50 000 $ par an
- Fins de semaine au besoin
- Espagnol
- Esprit d'analyse
- Baccalauréat
- Assurance Dentaire
- Assurance Vision
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il y a 12 jours
Director, Technical Operations - Corporate Systems
Accommodations Plus International —Markham, ON
- De 140 000 $ à 160 000 $ par an
- Temps plein
- Hospitalité
- Azure
- Expérience en gestion
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Senior Manager, Operations
Wirelessdna —Toronto, ON
- De 100 000 $ à 110 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Logiciels de GRC/CRM
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De 80 000 $ à 115 000 $ par an
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Develop project plans, governance, stakeholder communications, risk mitigation strategies, and operational readiness plans for telecom-related initiatives.
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : level 1 helpdesk (markham, on)

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IT Support Specialist

Westerkirk
Toronto, ON

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Détails du poste

Temps plein
De 80 000 $ à 95 000 $ par an

Profil recherché

Hospitalité
Azure
Service à la clientèle
iOS
Ceridian
Anglais
Microsoft Office
Gestion de projet
Dayforce
Smartsheet
Expérience utilisateur
Méthodologie de gestion de projets
Technologies de l'information
Compétences en communication
Technologie de l'information

Description complète du poste

Westerkirk Capital provides an attractive total rewards package that includes comprehensive extended health and dental benefits, an RRSP matching program, and a Workperks membership.

Westerkirk Capital Inc. is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities, and members of visible minorities to apply. Westerkirk Capital Inc. will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Human Resources representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Position Title: IT Support Specialist
Terms of Employment: Full-time, permanent
Language of work: English
Role Location: Toronto, ON
Business Address: 557 Church Street, Toronto ON, M4Y 2E2
Contact Information: [email protected]
Westerkirk Capital Inc (‘WCI’), a private investment company based in Victoria, BC is seeking an IT Support Specialist to support our operations in Toronto. The organization is a single-family office managing assets via internal direct and third-party/external managers across a variety of portfolios and asset classes including fixed income, public equity, private equity, hedge funds, infrastructure, and real estate.
WCI provides an attractive total rewards package that includes comprehensive extended health and dental benefits, an RRSP matching program, and a Workperks membership.
Reporting to the IT Director, the IT Support Specialist is a key member of our customer service and support organization. The successful candidate will have solid technical knowledge but will differentiate themself based on customer orientation. They will join our team providing support across a wide range of technologies to our diverse group of companies.

Responsibilities & Duties:

Providing Level 1 support for the helpdesk system, processing work requests and providing customer service.
Deploying employee equipment including adds, moves and changes.
Coordinating the effective installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure.
Monitoring assigned servers and network applications for the purpose of ensuring continuity of service.
Maintaining critical systems including servers, domain, virtualization platform, messaging, etc.
Ensuring that system hardware, operating systems, software systems, and related procedures adhere to organizational standards.
Training users on the proper use of hardware/software.
Assisting/Supporting project teams with implementation.
Completing service tickets within company SLAs.
Providing impeccable customer service to clients at all levels of the organization.
Providing on call 24/7/365 support for any technology related emergencies.
Providing back-up support to the Systems Administrator, which requires supporting the personal and business IT needs of the primary shareholders.

NOC: 22221

Required Skills and Competencies:

3-5+ years of Information Technology experience.
Diploma or higher in Information Technology or a related field is required.
Experience working in a family office is required.
Experience in the hospitality industry, particularly in a spa and restaurant environment is an asset.
Customer Service orientation with a desire to provide distinctive user experience.
Previous experience supporting the Microsoft suite of office applications, Microsoft 365, Azure AD, Mac, iOS, and Android.
Preference will be given to candidates with experience working with the following line of business applications: Book 4 Time, Silverware, Certify, Yardii, DayForce, Freshworks, and Smartsheet
Experience with project management methodology leveraging Smartsheet
Ability to manage and maintain private and confidential information with a high degree of professionalism.
Excellent interpersonal and relationship management skills.
Strong written and oral communication skills.
Experience with MS Azure and Cisco Meraki is required.

Benefits:

Basic Life / AD&D Insurance
Dependent Life Insurance
Short-Term Disability
Long-Term Disability
Critical Illness
Extended Health Care
Dental Care
Medical Second Opinion
Employee & Family Assistant Program

Salary: $80-$95,000 annually

Westerkirk Capital Inc. is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities, and members of visible minorities to apply. Westerkirk Capital Inc. will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Human Resources representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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